• Reviews and does all approvals required of an RN. • Provides support remotely to field users. • Pushes workflow through after business hours. • Responds to telephone, fax, email requests for specific task completion. • Has good knowledge of HCHB workflow and processes. • Ensures that all field users have a timely resolution to requests or issues encountered. • Explains to field users workflow process to assist all users in a good understanding of the HCHB process flow. • Primary job functions do require problem-solving skills.

• Design and implement comprehensive test strategies for AI/ML-based SaaS products, including functional testing, integration testing, and performance testing • Develop and maintain automated test frameworks and scripts to ensure consistent product quality across releases • Collaborate with development teams to understand product requirements and identify potential quality risks early in the development cycle • Lead the end-to-end testing process, from test planning to execution and reporting • Establish and maintain testing processes, including bug tracking, test case management, and quality metrics • Work closely with product managers to understand customer requirements and ensure testing aligns with user expectations • Mentor team members on quality best practices and testing methodologies • Participate in software design/code reviews and provide feedback on testability and quality aspects

• Embed within product engineering teams to raise the bar on quality for Nautobot • Collaborate with Product and Engineering to define QA requirements • Design and execute test plans across functional areas • Evaluate and document release readiness and identify risk

• Develop or modify and implement Electrical, Mechanical, and Test hardware design documentation templates within the Quality Management System. • Translate business and regulatory requirements into comprehensive hardware development processes. • Work collaboratively to ensure alignment with additional stakeholders, development teams, and business objectives. • Maintain frequent and clear communication with team members and leaders working in all areas of the project. • Identify risks and issues early on and implement mitigations as necessary. • Facilitate effective knowledge sharing and collaboration across departments to resolve alignment or feasibility issues. • Communicate relevant project information effectively (verbal and written) to key internal and external stakeholders of varying technical abilities. • Identify and drive opportunities for process improvement within the Hardware and Test Engineering functions to enhance efficiency, quality, clarity, and compliance. • Serve as a resource for addressing and resolving issues of process and documentation.