• Provide strategic leadership in interpreting jurisdictional requirements, contractual obligations, and organizational capabilities to deliver consistent, high-quality design outputs across all project types. • Independently develop comprehensive telecommunications site designs leveraging field survey data, as-built documentation, satellite imagery, GIS platforms, and proprietary online resources. • Direct the procurement, onboarding, and performance management of external vendors, subcontractors, and specialized consultants to augment internal capacity and support project deliverables. • Apply deep knowledge of industry-standard construction methodologies, Outside Plant (OSP) telecommunications practices, and National Electrical Safety Code (NESC) standards to ensure design integrity and regulatory compliance. • Serve as the primary technical liaison among engineering, design, and drafting teams, ensuring that all design requirements, scope changes, and client directives are clearly communicated and executed without ambiguity.

• Own the end-to-end design process for our Digital Wallet product - from discovery and user flows to polished, production-ready UI • Design intuitive experiences for merchants, administrators, and internal operations teams • Simplify complex payment, financial, and compliance workflows into clear, user-friendly journeys • Build, maintain, and evolve Peratera’s design system and component library in Figma • Collaborate closely with Product Managers and Engineers throughout the product development lifecycle • Plan and conduct user research, usability testing, and customer interviews when needed • Represent design in product discussions and contribute to product strategy and roadmap decisions

• Design end-to-end digital experiences that balance user needs, business goals, and technical feasibility. • Translate insights and hypotheses into clear, actionable, and prioritised design problems. • Collaborate with product, development, growth, and data teams to create usable and scalable products. • Ensure a consistent experience across screens, devices, and touch-points. • Make data-informed decisions based on experiment results and iterate on designs accordingly. • Deliver clear and complete documentation including expected behaviour and use cases.

• High trust, high performance - you are trusted with our most complex and challenging projects/clients. • You know how to solve "the learning challenge" with confidence and deliver sound learning solutions that delight our clients and their audiences. • A "multiplier" - you have a positive, solution-oriented mindset, and intuitively build capability in others. • Prolific with clients - you know how to make our stakeholders feel seen and heard. • Take ownership of an account, find ways to delight clients, and understand that our service journey is a critical part of Sponge's value. • A natural collaborator - proactively reach out to Project Managers, Learning Consultants, Client Managers and more to better understand needs. • Understand how the business makes money and seek ways to innovate. • Evaluate the success of learning interventions to ensure impact and alignment with client goals.