• administer and manage clients' leave and accommodation programs • ensure compliance with applicable laws and regulations, including FMLA, ADA, state leave programs • evaluate documentation and facilitate case management processes • serve as subject matter expert for LOA and ADA accommodation programs • administer leave and accommodation cases from initiation through resolution • lead ADA interactive process engaging employees and stakeholders • review medical documentation for completeness, sufficiency, and consistency • identify and recommend reasonable accommodation • maintain complete, accurate, and timely case documentation • communicate with employees, managers, and other stakeholders

• responsible for strategy, management, and retention of a high-revenue and complex client portfolio • fostering strategic relationships with clients and brokers • optimizing the value clients gain from Alight's products and solutions • consulting with clients regularly on best practices to increase product adoption and utilization • owning the Account Health strategy for assigned client accounts • proactively monitoring and identifying client retention risk • strategizing, preparing, and conducting Quarterly and Annual Client Business Reviews • informing clients of changes in legislation that affect disability, workers compensation and FMLA management • acting as a change agent; Seeks out and pursues new ideas for continuous improvement • traveling to attend internal meetings, client meetings, and industry conferences/meetings as needed

• Develop a deep understanding of the Martech domain to qualify prospects' goals and requirements and effectively articulate Insider One's value offering • Engage with prospects as a solution consultant and trusted advisor during the pre-sales process • Contribute to the sales strategy connecting prospects' requirements and desires with Insider One platform and products • Craft personalised demos and presentations, and pitch them to business and technical audiences • Take the lead in internal coordination for responding to the technical parts of RFIs/RFPs • Maintain awareness of the product roadmap and new features, and share market insights with the Product Management Team • Take responsibility for handing the new clients over to the Insider One Customer Success Team for a smooth onboarding experience • Help the sales team create personalized decks & use cases when required and requested

• Collaborating with sales, product, and customer success teams to understand client requirements and tailor solutions that meet their specific needs • Designing and deploying solutions for cyber security risk management and cybersecurity asset attack surface management ecosystems • Providing support during presales activities such as configuring sandbox environments and solution refinement • Keeping abreast of new cybersecurity trends, technologies and threats and updating solutions accordingly • Delivering technical presentations, training sessions, and demonstrations to clients and internal teams • Participating in the testing and validation of new products and solutions • Other duties as assigned