Role Description - Manage escalation requests from initial receipt through to closure. - Assess each escalation to confirm it is appropriate and justified, responding directly to clients when it is not. - Collaborate with the relevant stakeholders to resolve escalations and follow them through to closure. - When escalation progress is not on track, work with Managers and Team Leaders to provide updates and ensure commitments are met. - Work with the Escalation Team to proactively identify opportunities to reduce or prevent future escalations. - Support the definition and management of the Case Escalation process. - Report on escalation trends, volumes, and outcomes. - Develop a clear understanding of the root causes behind customer issues. - Coordinate with different departments to secure the right resources for each customer engagement. - Agree clear exit and success criteria with the customer before proposing an action plan. - Create action plans that prioritize tasks based on urgency and resource availability. - Drive the timely implementation of solutions by providing clear direction and motivation. - Work largely independently within defined policies and procedures. - Collaborate with Unit4 departments globally to resolve complex issues. - Set realistic customer expectations around timelines. - Guide the customer back to standard BAU procedures once the agreed exit or success criteria have been met. Qualifications - Demonstrated ability to handle sensitive customer/partner interactions diplomatically. - Fluency in English, both written and verbal. - Experience in managing escalations. - Exceptional communication and interpersonal skills. - Ability to manage your own time to prioritize workload and meet deadlines. - Strong problem-solving abilities, with a focus on finding practical solutions. - Ability to work effectively under pressure and within tight deadlines. - Excellent organizational skills and attention to detail. - Global or international business experience is a plus. Benefits - A culture built on trust and accountability - giving you the freedom and autonomy to be successful and make an impact. - Balance - with our Flexible Leave Paid Time Off policy, remote working opportunities, Global Wellbeing Days, and other great benefits. - Growth opportunities - we provide the tools and guidance required so that you can focus on what really matters to you and so, ultimately, you can achieve your best work. - Talented colleagues, role models and mentors - work, learn and be inspired by some of the best talent in the software industry. - A commitment to sustainability - with initiatives such as our Environmental, Social, and Governance strategy and Act4Good programme. - A safe and inclusive working environment – supported by our Employee Resource Groups, which are open to all. Company Description Meet Unit4. With over 40 years of heritage, we’re an agile, fast growing, Cloud company that is on a mission to redefine Enterprise Resource Planning (ERP) for mid-market people-centric organisations. With our innovative, self-driving, adaptive and intuitive software, our customers can spend more time on meaningful high-value work. At the heart of what we do lies a simple yet profound purpose: Improve how people work by focusing on what truly matters. We’re shaping how work should feel, and we empower our people by providing them with the right tools to achieve the autonomy they need - it's what makes us unique. We are a people-first community that nurtures all the areas that surround your working experience. We believe that ‘How work should feel’ is an evolving statement. Work goes beyond tasks and everyday responsibilities it’s about feeling valued, empowered, promoted, impactful, seen, and appreciated. We are reimagining how work makes people feel.

Role Description The Region Manager leads sales execution across all channels for South Carolina and Kentucky and is tasked with achieving all revenue, volume, and distribution goals for The Wine Group portfolio of brands assigned to the territory. This position is responsible for executing pricing/programming strategies in coordination with the TWG Leadership Team. In addition, the role includes key account headquarter calls and management within the state. The ideal candidate is a strategic thinker with a strong background in distributor/account management, program execution, and beverage alcohol. The role is based in South Carolina/Kentucky and will require regular travel within assigned markets, specifically between the multiple wholesalers within all assigned states and high-volume accounts. NOTE: This is a remote position; however, candidates must reside in or be located near Charleston, SC or Columbia, SC. Essential Functions - Execution of sales strategy, pricing, and key initiatives for all assigned sales channels. - State level FSO scorecard performance. - Ensure TWG new item & monthly retail priority execution is being achieved. - State and regional key account management. - Collaborate with TWG National Account teams – (Off/On Premise Chains) to maximize National/Regional accounts. - Responsible for building relationships with distributor management (GM, Channel VPs, etc.). Establish optimal business rhythm at all levels within the distributor network. - Schedule and lead effective distributor sales meetings with all levels of management. - Introduce creative sales execution concepts, share across state lines/regions if successful and aspire to be a leader in best practices. - Assist in developing and implementing annual operating plan which includes financial, volume, and distribution objectives. - National Field Surveys – scheduling and execution. - Manage assigned budgets including incentives, samples, demos and tastings, travel and entertainment and other departmental expenses. - Administrative responsibilities include wholesaler inventory management, monthly CPR, phasing calendar, working key account list, and relevant travel and entertainment expenses weekly. - Additional responsibilities as assigned by the Region Director. - Ensure all sales practices are compliant with state and company policies/law. Qualifications - Bachelor’s degree required. - Ability to travel with overnight stays. - 5+ years of field sales experience with a supplier or distributor. - Retailer lead selling experience is a plus. - Intermediate wine knowledge or associated certifications preferred. - Knowledge of Nielsen, Excel, PowerPoint, Teams, and Word. - Strong analytical thinking and problem-solving skills. - Must meet minimum insurance requirements with a clean motor vehicle record. - Must have a proactive spirit and possess strong initiative. - Must be well organized with an ability to work independently as well as in a team environment and be flexible to changes in the wine industry. - Must be able to work and succeed in a dynamic entrepreneurial environment. - Support and model all Company procedures and policies. Physical Demands - Position operates in a professional office environment. - Ability to perform tasks requiring bending, stooping, standing, and twisting. - Must be able to lift and carry up to 55 lbs. - Position includes travel to work with distributors, survey markets within region and attend various industry and/or company events. Compensation Hiring Salary Range Posted: $106,600 - 140,000. Actual compensation will be based on factors such as experience, skills, knowledge and abilities, education, and other position-related factors. Equal Opportunity Employer At The Wine Group, we are proud to be an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, genetic information, national origin, disability, protected veteran status, or other characteristic protected by law. Notice to Third Party Agencies Please note that we do not accept unsolicited resumes from recruiters or employment agencies. In the absence of a signed Recruitment Services Agreement, we will not consider, or agree to, payment of any referral compensation or recruiter fee. In the event that a recruiter or agency submits a resume or candidate without a previously signed agreement, we explicitly reserve the right to pursue and hire those candidate(s) without any financial obligation to the recruiter or agency.

Role Description Zur Bewältigung von Auftragsspitzen und zur langfristigen Betreuung fester Mandantenstämme suchen wir kompetente, selbstständig agierende Abrechnungsexperten auf Honorarbasis. - Abrechnung ambulanter ärztlicher Leistungen nach: - EBM - GOÄ - UV-GOÄ - Hybrid-DRG - AOP (Ambulantes Operieren) - ASV (Ambulante spezialfachärztliche Versorgung) - HSA (Hochschulambulanzen) - Eigenverantwortliche Abrechnung von Fällen. - Systematische Überprüfung medizinischer Behandlungsdokumentationen auf Vollständigkeit und Konformität mit den aktuellen Abrechnungsrichtlinien. Qualifications - Ausbildung im medizinisch-administrativen Bereich (z. B. MFA, Kaufmann/-frau im Gesundheitswesen) oder eine vergleichbare, durch langjährige Praxis nachgewiesene Qualifikation. - Tiefgehende, praxiserprobte Kenntnisse und mehrjährige Erfahrung in der ambulanten Abrechnung (idealerweise über mehrere medizinischen Fachbereiche z.B. Orthopädie/Unfallchirurgie, Kardiologie, Innere Medizin etc. hinweg). - Eigener, DSGVO-konformer Arbeitsplatz im Homeoffice sowie Erfahrung im sicheren Remote-Zugriff auf gängige Praxisverwaltungssysteme (PVS). - Zuverlässigkeit und Termintreue (insb. bei KV-Abgabefristen) sowie ein ausgeprägtes Qualitätsbewusstsein. Benefits - Eine langfristig angelegte Partnerschaft mit regelmäßiger, planbarer Projektauslastung nach Ihren Kapazitäten. - Maximale zeitliche und örtliche Flexibilität. Arbeiten Sie komplett ortsunabhängig (in Deutschland) und teilen Sie sich Ihre Arbeitszeit frei ein. - Eine leistungsgerechte und faire Honorierung (wahlweise je nach Projekt stundenbasiert oder fallbezogen). - Effiziente digitale Prozesse und eine professionelle Struktur für den sicheren Datenaustausch. Company Description Das Privatinstitut für Klinikmanagement (PKM) ist ein etabliertes und kontinuierlich wachsendes Dienstleistungsunternehmen mit einem Schwerpunkt im Bereich der externen Honorarabrechnung für ambulante und stationäre Leistungserbringer.

Role Description Du willst im Vertrieb arbeiten – aber ohne Druck durch Cold Calls? Dann bist du bei uns genau richtig. Wir suchen motivierte Senior Sales Manager (m/w/d), die Kunden beraten, betreuen und Abschlüsse erzielen – komplett im Homeoffice. - Vertragsabschlüsse & Upselling - Betreuung und Ausbau bestehender Kunden - Bearbeitung eingehender Anfragen - Nachhaltige Kundenbeziehungen aufbauen Qualifications - Deutsch als Muttersprache - Vertriebserfahrung (mindestens 4 Jahre) - Strukturierte Arbeitsweise - Hohe Eigenmotivation - Bereitschaft zum Schichtsystem (08:00–20:00 Uhr) Benefits - 3.000€ - 3.500€ (je nach Erfahrung) Fixum + Provision - leistungsabhängige Provision - Realistischer Gesamtverdienst bis >4.000€ - 25 Urlaubstage - Festanstellung - 100% Homeoffice - Keine Kaltakquise - Strukturierte Einarbeitung - Klare Zielvorgaben - Wachsendes digitales Unternehmen Company Description Mit smartkündigen können Sie digital, mithilfe von vorformulierten und anwaltlich geprüften Schreiben, Ihre Verträge innerhalb von 2 Minuten kündigen. Unser Service ist zu 100% kostenlos. Außerdem haben Sie die Möglichkeit, Ihre Verträge von unseren Vertragsmanagern online verwalten zu lassen. So sparen Sie sich den Papierkram.