• Collaborates with Outside Sales team members to drive site-based customer outreach and key market penetration • Organized, forwarding thinking, ability to create strong internal and cross-functional partnerships • Securing new and repeat business by building strong relationships with key customers and stakeholders via virtual appointments and outbound phone calls • Consistently meeting, if not exceeding, activity requirements on a regular basis. • Partnering with schools and childcare centers on a regular basis to assess emerging and ongoing needs • Hosting virtual product presentations designed to familiarize customers with proprietary services (Complete Classrooms®, professional development, custom solutions, and more) • Conducting online research to gather information pertaining to local, state and national trends and funding opportunities in early learning and elementary education • Working with department leadership to form and modify sales strategies • Partnering with outside sales, retail and our professional services group to support the needs of educators • Identifying sales leads and collaborating with various members of the sales force to support the market • Participating in weekly meetings with your team to discuss department initiatives and strategies • Assisting team on special projects such as partnering with the outside sales force and participating in national and/or state campaigns

• Responsible for developing and maintaining strategic business relationships with Oncology departments and practices • Focused on increasing education on product benefits/risks consistent with approved label • Developing new business, improving resource utilization, and growing sales and market share by achieving sales plan for the assigned Oncology product and indications • Uses opportunities to understand and address customer needs • Builds strong relationships that provide market intelligence and support development of compliant and innovative programs and initiatives • Builds and maintains relationships across accounts that result in opportunities to benefit patients, physicians, and other HCPs within the geography • Consistently partners with in-house and/or cross-franchise leaders • Delivers effective on-label technical and scientific presentations utilizing approved data • Serves as lead US Commercial contact with targeted accounts in assigned geography • Collaborates with all AbbVie and any co-promotion Counterparts to provide excellent customer support for physicians

• Lead the strategic direction of your portfolio by identifying new opportunities, setting team goals, and maintaining focus on long-term client growth and retention. • Develop annual growth plans for your assigned portfolio and lead your teams to drive strategic value for clients, driving organic growth opportunities. • Partner closely with your Account teams and lead development of the individuals and the group. Provide active coaching and mentoring while leading by example. • Partner with the Head of Account Management to drive best-practices and continuous improvement of the discipline. • Contribute strategically to direction of the Customer Experience (CX) function, leading key initiatives and collaborating with Project Management counterparts. • Actively participate in new business efforts beyond organic growth by contributing to strategic pitches, building client partnerships, and identifying cross-functional opportunities that align with agency capabilities and client needs. • Work closely with the project management team to ensure smooth coordination between internal teams and client-facing needs, addressing both operational details and strategic goals. • Navigate competing priorities across teams, ensuring resources are aligned with client and business needs while proactively identifying and mitigating project risks. • Oversee financial management, focused on growth and profitability, while maintaining budget alignment and delivering actionable insights to senior management and clients. • Work closely with creative, production, and strategy teams to implement client-centric solutions that deliver measurable results and align with the company’s goals. • Instill a culture of accountability, collaboration, and continuous improvement across the department, ensuring alignment with company values and business objectives.

• Develop and implement a comprehensive enterprise sales strategy to drive revenue growth and market expansion • Establish clear sales goals, metrics, and performance indicators • Collaborate with cross-functional teams to align sales strategies with product development and marketing initiatives • Analyze market trends and competitive landscape to inform strategic decision making • Develop and deliver customized sales proposals and presentations, specifically tailored for senior executives and decision-makers within the home office environment • Establish and nurture enduring relationships with C-level executives, senior management, and key stakeholders to enhance client engagement and satisfaction • Serve as the principal account lead for designated accounts, devising and executing plans to expand the Protection & Benefits presence across the organization, while fostering and strengthening client relationships • Maintain and expand a comprehensive pipeline of qualified leads through strategic outreach, targeted prospecting, and active participation in key industry events, conferences, and trade shows • Accessible during the assigned work schedule for regular duties and responsibilities as outlined by the supervisor