• As the Principal Data Analyst for Customer Success (CS), you will be the strategic engine behind our data-driven decision-making. • You are not just a "data provider”, you are a business partner who understands the Go-To-Market (GTM) lifecycle and Customer Success. • This role is a critical pillar of the CS Operations team, responsible for transforming raw customer data into actionable strategies that improve retention, identify expansion opportunities, and optimize the cost-to-serve. • You will operate with a high degree of independence, navigating complex datasets to find the "story" behind the numbers, interpreting trends for executive leadership, and providing proactive recommendations to the business.

This description is a summary of our understanding of the job description. Click on 'Apply' button to find out more. Role Description We are hiring a Senior Analyst – Medical Economics to support data-driven decision making across the organization. Reporting to the Director of Medical Economics, this role plays a key part in analyzing healthcare cost and utilization trends, developing actionable insights, and supporting strategic initiatives that improve performance and patient outcomes. The Senior Analyst will work cross-functionally to translate complex data into meaningful recommendations and help scale our analytics capabilities in a fast-growing healthcare environment. - Mine data to discover key analytical insights for decision support, focusing on evaluating & improving financial and operational performance on our health plan, institutional, and provider contracts - Build deal models for health plan, institutional, and provider contract negotiations, including Medicare Advantage, Commercial Risk, Medi-Cal, and Fee-for-Service - Identify cost-of-care savings opportunities by analyzing physician authorizing/billing patterns in relation to hospital admissions, emergency room visits, office visits, referral practices, and specialty care procedures and provide suggestions for vendor contract changes that can result in cost savings - Proactively identify and investigate complex suspect areas regarding medical cost issues, initiate in-depth analysis and propose a corrective action plan - Perform pro forma sensitivity analyses to estimate the expected financial value of proposed medical cost improvement initiatives - Analyze claims and other data sources to identify early signs of trends or other issues related to medical care costs - Evaluate the financial impact of quality incentive contracts based on quality measure dataset (AWV, HEDIS, and HCC) - Use data tools (e.g. SQL, Excel) for tracking, analyzing, forecasting, and reporting on payors & hospitals’ financial impact - Identify, develop, and document audit findings to present to key stakeholders - Help develop proprietary analytics infrastructure, including various reports and dashboards, supporting our institutional and payor financial performance - Complete a variety of strategic adhoc projects on large data sets Qualifications - Bachelor's degree in quantitative field such as finance, statistics, economics, math or engineering is preferred; Master’s degree (MBA, MHA, MPH, healthcare economics related) is preferred - 2+ years of experience full-time in managed care or healthcare data analytics field; Health Plan or Provider Group experience preferred - Prior experience in an analytical/reporting role developing financial and operational models - 2+ years of working with large data sets - Working knowledge of healthcare pricing and reimbursement methodologies for Medicare, Medicaid/Medi-Cal - Demonstrated understanding of Commercial, Medicare, Medicaid programs and healthcare policy trends (e.g. value-based care) - Knowledge of healthcare financial terms (e.g., PMPM, revenue) and different standard code systems (CPT, HCPCS, NDC, DRG, etc.) utilized in medical coding/billing - Knowledge of healthcare operations (utilization management, disease management, HEDIS quality measures, claims processing etc) - Advanced Microsoft Excel skills (e.g. pivot tables, data manipulation, power query), PowerPoint, and Word required - Advanced proficiency SQL is required - Experience working with business intelligence tools such as Tableau or Power BI Requirements - This position is remotely based in the U.S. - The national target pay range for this role is $100,000 - $120,000. Actual compensation will be determined based on geographic location (current or future), experience, and other job-related factors.

WORK OPTION: The NBA currently provides eligible employees the option of working remotely one day per week._________________ Job Summary: We are seeking a motivated and skilled Project Employee – Data Intelligence Analyst to join our dynamic team, translating social and digital data into actionable analytical insights that inform strategic decision-making across the organization. This role owns the data value chain relating to social and digital data, including ensuring data quality throughout the data pipeline and producing data products that can be readily adopted by business stakeholders. Partnering closely with our social content team, fan engagement, media, and commercial teams, the analyst works across first- and third-party data sources to deliver clear, practical insights and recommendations to stakeholders with varying levels of data fluency. Key Responsibilities: - Analyze data to generate insights that inform strategy, planning, and performance measurement - Partner with social content team, fan engagement, media, and commercial teams to define metrics, standardize definitions, and ensure consistent performance tracking - Develop and maintain data tracking schedule to fill data gaps across platforms - Monitor data and API connections in Fivetran and communicate errors and findings to database solutions team - Maintain manual data entry and export/upload process for platforms with API gaps - Build, maintain, and evolve dashboards and recurring reporting that track fan engagement, growth, and business performance against core KPIs - Conduct ad-hoc, exploratory, and deep-dive analyses - Support measurement frameworks, testing, and experimentation (e.g., campaign performance, re-engagement efforts, segmentation effectiveness) - Translate data into clear, actionable insights and recommendations for stakeholders with varying levels of data fluency - Ensure data quality, accuracy, and proper interpretation across first- and third-party data sources - Contribute to the development of scalable analytics assets, documentation, and best practices to improve self-service analytics over time - Collaborate on data management projects (e.g. data standardization projects, data mapping) Must-Haves: - Strong analytical skills with experience working in SQL and at least one analytics or BI tool (e.g., Tableau, Looker, Power BI) - Experience analyzing marketing, fan, customer, or business performance data - Ability to connect data insights to business and fan outcomes, not just metrics - Comfort working with imperfect or evolving data and making practical recommendations - Strong communication and storytelling skills, including presenting insights to non-technical stakeholders - Advanced experience working with Microsoft Excel - Knowledge of social media and digital data a plus - Detail oriented data background and exemplary analytical skills - Curiosity, critical thinking, and bias toward action - Experience collaborating cross-functionally in a fast-paced environment - High attention to detail, design, and innovation - Passion for data and eagerness to learn new analytics tools and languages Nice-to-Have: - Experience using R or Python for advanced analysis, experimentation, or modeling Employees and/or eligible dependents may be eligible to participate in the following Company sponsored employee benefit programs: medical; short-term disability; mental health coaching/therapy; and sick time.​ Eligibility Note: Not all positions are eligible for these benefits; eligibility may vary by role. Salary Range: $3,000 - $3,450 bi-weekly Job Posting Title: Project We Consider Applicants For All Positions On The Basis Of Merit, Qualifications And Business Needs, And Without Regard To Race, Color, National Origin, Religion, Sex, Gender Identity, Age, Disability, Alienage Or Citizenship Status, Ancestry, Marital Status, Creed, Genetic Predisposition Or Carrier Status, Sexual Orientation, Veteran Status, Familial Status, Status As A Victim Of Domestic Violence Or Any Other Status Or Characteristic Protected By Applicable Federal, State, Or Local Law. The NBA is committed to providing a safe and healthy workplace. To safeguard our employees and their families, our visitors, and the broader community from COVID-19, and in consideration of recommendations from health authorities and the NBA’s own advisors, any individual working onsite in our New York and New Jersey offices must be fully vaccinated against COVID-19. The NBA will discuss accommodations for individuals who cannot be vaccinated due to a medical reason or sincerely held religious belief, practice, or observance. About the NBA The National Basketball Association (NBA) is a global sports and media organization with the mission to inspire and connect people everywhere through the power of basketball. Built around five professional sports leagues: the NBA, WNBA, NBA G League, NBA 2K League and Basketball Africa League, the NBA has established a major international presence with games and programming available in 214 countries and territories in 60 languages, and merchandise for sale in more than 200 countries and territories on all seven continents. NBA rosters at the start of the 2024-25 season featured a record-tying 125 international players from a record-tying 43 countries. NBA Digital’s assets include NBA TV, NBA.com, the NBA App and NBA League Pass. The NBA has created one of the largest social media communities in the world, with more than 2.3 billion likes and followers globally across all leagues, team and player platforms. NBA Cares, the NBA’s global social responsibility platform, partners with renowned community-based organizations around the world to address important social issues in the areas of education, inclusion, youth and family development, and health and wellness.

• Provide Technical Leadership and Oversight across the Data Analytics and Enabling Tools domain, including Data Science, Electronic Health Records (EHR) Data Enablers, Data Analytics and Health Data and Informatics (HDI) • Serve as the Technical Lead accountable for integration of Analytics and Enabling Tools across MHS GENESIS • Guide execution in alignment with DHMSM governance and DHA priorities • Ensure technical and functional readiness for Preliminary Design Reviews (PDR), Critical Design Reviews (CDR), Operational Readiness Reviews (ORR) and Fielding Decision Reviews (FDR) • Oversee inputs to gate reviews, ensuring completeness, accuracy, and alignment with DHMSM expectations • Participate in Program Reviews, Integrated Baseline Reviews (IBRs), Risk & Opportunity Management Boards (ROMBs), and other DHMSM governance forums • Maintain functional responsibility for financial oversight across assigned domains • Provide functional support, including Staffing Forecasts, Variance Analysis and Estimates at Completion (EACs) • Support Integrated Master Schedule (IMS) development and functional resource planning • Monitor cost, schedule, and performance risks and support corrective action planning • Identify staffing needs and coordinate resourcing strategies with program leadership