Why OpenlyOpenly is rebuilding insurance from the ground up. We are re-envisioning and enhancing every aspect of the customer experience. Doing this requires a rapidly growing team of exceptional, curious, empathetic people with a wide range of skill sets, spanning technology, data science, product, marketing, sales, service, claims handling, finance, etc. The Openly DifferenceWe created Openly because we saw an evident gap in the market for premium insurance made simple. Consumers deserve more complete coverage at competitive prices. - The Price Difference: Using cutting-edge data and technology, we provide you with customizable, competitive prices to protect your most valuable assets. - The Policy Difference: Coverages are truly customizable to meet your individual protection needs, for both standard coverages and optional add-ons. - The Experience Difference: From tailored claims handling to highly responsive customer service, we are focused on making the home insurance purchasing process a better overall experience. Welcome to your next adventure.At Openly, our people are just as important as our product. For us, collaboration, communication, and work-life balance are more than nice-to-haves— they’re the must-haves that make us who we are. We believe a great company is the result of a shared set of values, so we look for these qualities in every candidate we hire. - Integrity - Empathy - Teamwork - Curiosity - Urgency We've designed our hiring process with you, the candidate, in mind. At every step, you have the chance to present your strengths and learn more about what makes Openly a great place to work. We're committed to Diversity, Equity, & InclusionWe embrace individuality and believe diverse teams are winning teams. Our commitment to inclusion across race, gender, age, religion, identity, and experience drives us forward every day. Job Details The Property Claims Adjuster (preference for MST & PST timezones) is a core individual contributor role within Openly’s Property Claims organization, responsible for managing homeowner property claims from first notice of loss through resolution. This position demands a combination of technical claims expertise, strong customer focus, and meticulous attention to detail; someone who can investigate losses thoroughly, produce accurate estimates, and deliver a superior policyholder experience at every touchpoint. The ideal candidate handles every file with integrity, approaches policyholders and claimants with genuine empathy, remains curious about coverage and causation, partners effectively with vendors and teammates, and brings urgency to resolving every claim. Key Responsibilities Claim Investigation & Coverage Analysis: - Manage end-to-end property claim handling from first notice of loss through closure, including supplements, ensuring timely and accurate resolution. - Conduct thorough investigations including review of policy terms, coverage analysis, and determination of liability. - Examine claims for potential subrogation opportunities and identify potential fraudulent issues. - Determine the appropriate method of inspection (virtual, field, or third-party) based on claim complexity and circumstances. - Conduct virtual inspections using video, AI-assisted tools, and other emerging technology platforms. Estimating & File Documentation: - Complete accurate property damage estimates using Cotality estimating software, adhering to established standard practices. - Prepare and maintain thorough file documentation, including coverage letters, estimates, activity notes, and settlement documentation. - Adhere to reserving best practices and update reserves accurately throughout the life of the claim. Customer Service & Communication: - Proactively handle claims with a commitment to timeliness and exceeding expectations. - Provide superior customer service to policyholders, claimants, and agents throughout the claims process. - Discuss claim status and provide regular updates to insureds, claimants, agents, and leadership, always maintaining clear and professional communication. - Negotiate settlement of claims with insureds, claimants, and vendors with fairness and professionalism. - Remain logged into phone queues to assist customers and respond promptly to inbound inquiries. Vendor & Partner Collaboration: - Manage and collaborate with vendor partners including contractors, independent adjusters, engineers, and other service providers. - Partner with internal functions — including SIU, Subrogation, Legal, and Underwriting — to drive aligned claim outcomes. Continuous Improvement & Team Contribution: - Provide input and ideas for continuous process improvement, identifying opportunities to enhance efficiency and claim quality. - Work CAT hours during storm events or periods of high claim volume as needed. - Support a collaborative team environment and contribute to a culture of accountability, learning and improvement. Requirements - 8+ years of property adjusting claims experience and customer service - Experience writing estimates in Cotality, Xactimate, or a comparable platform - Experience writing estimates using information provided by field inspections, not only reviewing field adjuster estimates - Active adjuster license(s) or eligibility to obtain licenses in all required states; must maintain licensure as a condition of continued employment - Experience in a remote or hybrid claims environment - Proficiency in Microsoft and Google productivity tools - Excellent written and verbal communication skills - Strong organization, time management, and multi-tasking abilities - Strong negotiation and problem-solving skills - Ability to work from home without distraction - Tech-savvy with comfort using high-end technology tools for adjusting (virtual inspections, estimating platforms, etc.) - Ability to work effectively both independently and within a fast-paced team environment - Comfortable with constant change, adaptability, and flexibility in a rapidly growing company Preferred Qualifications - MST & PST timezones - Experience with virtual inspection tools and AI-assisted claims platforms - Exposure to catastrophe (CAT) claim operations - Innovative mindset with a track record of contributing to process improvement - Experience with MacBook and Google Suite products in claims handling - Bachelor’s Degree or equivalent combination of education and experience - CCP, CPCU, AIC or other relevant professional designation Work Environment This is a full-time, exempt position. Openly operates in a remote-first environment. Regular availability during core business hours is expected. Occasional extended hours may be required during CAT events or periods of elevated claim volume. #LI-HK1 Compensation & Benefits: Below is the budgeted salary range for this position. Actual compensation for this position will be determined based on the successful candidate's experience and skills. We are committed to providing a compensation package that not only reflects the responsibilities and requirements of the role, but also the unique expertise that the chosen candidate will bring to our team. Budgeted Salary Range $70,000—$90,000 USD The full salary range shows the min to max salary range for this position. Actual compensation will be commensurate with experience and qualifications and determined based on various factors including the candidate's qualifications, skills, and experience. Full Salary Range $60,750—$112,250 USD Benefits & Perks - Remote-First Culture - We supported #remotelife long before it was a given. We'll keep promoting it. - Competitive Salary & Equity - Comprehensive Medical, Dental, and Vision Plan Offerings - Life and disability coverage including voluntary options - Parental Leave - up to 8 weeks (320 hours) of paid parental leave based on meeting eligibility requirements (Birthing parents may be eligible for additional leave through STD) - 401K Company Contribution - Openly contributes 3% of the employee's gross income, even if the employee does not contribute. - Work-from-home stipend - We provide a $1,500 allowance to spend on setting up your home workplace - Annual Professional Development Fund: Each employee has $2,000 in professional development (PD) funds to spend on activities or resources annually. We want each Openly employee to achieve personal and professional success and to feel supported, confident, and informed about improving their efficiency and productivity. - Be Well Program - Employees receive $50 per month to use towards your overall well-being - Paid Volunteer Service Hours - Referral Program and Reward Depending on position, Employees generally are eligible for cash incentive compensation, including commissions for sales eligible roles. In all cases, eligibility for compensation and benefits is subject to applicable plan and policy terms in effect from time to time. U.S. Citizens, Green Card Holders, and those authorized to work in the U.S. for any employer and currently residing in the US will be considered. Openly is committed to equal employment opportunity and non-discrimination for all employees and qualified applicants without regard to a person's race, color, sex, gender identity or expression, age, religion, national origin, ancestry, ethnicity, disability, veteran status, genetic information, sexual orientation, marital status, or any characteristic protected under applicable law. Openly is an E-Verify Employer in the United States. Openly will make reasonable accommodations for qualified individuals with known disabilities under applicable law. We strive to provide an exceptional applicant and candidate journey when you engage with us. In an effort to respond to applicants in a timely manner, we leverage AI to organize applications and resumes based on required and applicable skills and experience. To allow our applicants to drive their initial interview experience with us, we may leverage an AI-supported scheduling tool so you can choose when to meet with our team. While AI assists with efficiency, all hiring decisions are made by our team members. Rest assured, your data is protected according to privacy laws and company policies. Contact our recruitment team with any questions about our AI-assisted hiring process.

• Investigates, evaluates, negotiates, and resolves lost time claims within settlement and reserving authority. • Communicates with insureds, injured workers, agents, brokers, witnesses, attorneys, loss prevention, and underwriters to obtain and relate necessary information. • Administers the delivery of timely, appropriate and accurate indemnity and medical benefits. • Evaluates claim exposure, negotiates and resolves claims, works closely with defense counsel on litigated cases. • Maintains quality claim files in accordance with appropriate best practices. • Implements Managed Care strategies and coordinates rehabilitation or medical management. • Interacts with State and Federal Boards and Commissions, while establishing and maintaining proper reserves. • Serves as a mentor and helps prepare/train the less experienced Claim Department representatives. • Maintains a working knowledge of all computer systems currently in use. • Travels throughout States as required to handle claims inventory assigned.

Role Description At Gallagher Bassett, we're there when it matters most because helping people through challenging moments is more than just our job, it’s our purpose. Every day, we help clients navigate complexity, support recovery, and deliver outcomes that make a real difference in people’s lives. It takes empathy, precision, and a strong sense of partnership—and that’s exactly what you’ll find here. We’re a team of fast-paced fixers, empathetic experts, and outcomes drivers — people who care deeply about doing the right thing and doing it well. Whether you're managing claims, supporting clients, or improving processes, you’ll play a vital role in helping businesses and individuals move forward with confidence. Here, you’ll be supported by a culture that values teamwork, encourages curiosity, and celebrates the impact of your work. Because when you’re here, you’re part of something bigger. You’re part of a team that shows up, stands together, and leads with purpose. Qualifications - Claims Background: Workers Compensation - Prior leadership experience: 2 years - Jurisdictional Experience: Open Requirements - High School Diploma - Minimum of 8 years related claims experience - Appropriately licensed and/or certified in all states in which claims are being handled - Knowledge of all team member related functions Benefits - Competitive compensation - Comprehensive benefits programs designed to support your well-being - Career development opportunities and ongoing learning - A collaborative, people-first culture with accessible leadership - The opportunity to do meaningful work with global reach and local impact

Role Description Junior Claims Adjuster ~ Toronto Poised for aggressive growth, there has never been a better time to be part of the Gallagher Bassett Canada team. We have a full-time job opening as a claims adjuster, responsible for the investigation, evaluation, disposition and settlement of claims. In this position, you will be handling any of the following types of losses: - General liability claims - Product liability claims How you'll make an impact: - Knowledge of accepted industry standards and practices. - Analytical skills necessary to make decisions and resolve issues inherent in the handling of claims. - Ability to successfully negotiate the settlement and disposition of claims including the ability to interpret related documentation. - Negotiate directly with parties to resolve claims within authority granted. - Strong coverage skills, ability to multi-task and adapt to a changing environment. - Time management skills. - Strong organization skills with attention to detail and accuracy. - Excellent verbal and written communication skills as demonstrated by your ability to convey information professionally. - French and English would be an asset. - Handles claims consistent with our clients and corporate policies, procedures and “Best Practices” and in accordance to any statutory, regulatory and ethics requirements. - Strong understanding of Microsoft Office programs, like Word, Excel and PowerPoint. - Exceptional customer service skills required. Qualifications - High school diploma and 3 years related claims experience required. - CIP completion of the following courses C11, C12, C14, C110 or in progress with minimum courses for licensing. - Appropriately licensed and/or certified in all provinces in which claims are being handled or able to obtain the licenses/certification per local requirements. - Extensive knowledge of accepted industry standards and practices. - Computer experience with related claims and business software. Requirements - Bachelor's degree preferred. Benefits - Competitive compensation. - Comprehensive benefits programs designed to support your well-being. - Career development opportunities and ongoing learning. - A collaborative, people-first culture with accessible leadership. - The opportunity to do meaningful work with global reach and local impact.