• Perform road tests to confirm faults and repairs; • Inspect the vehicle according to the service request; • Diagnose mechanical and electrical faults through visual inspections and/or specialized equipment; • Use special tools properly; • Carry out work based on the information in the service orders; • Perform service inspections in accordance with manufacturer protocols; • Perform all low-complexity services; • Perform tests, calibrations and programming; • Execute operations according to manufacturer standards; • Complete intervention/service forms; • Document the warranty service order (S.O.) with diagnosis, cause and repair;

• Lead internal working groups with operations, procurement, logistics, legal and reputation teams, focusing on the operation of Grupo Boticário's own reverse logistics programs; • Analyze and manage qualitative and quantitative data for the circular economy pillars, provided by internal areas and partners, to achieve the Group's corporate targets and public commitments; • Develop and monitor evaluation indices for internal programs to recognize franchisees for their environmental performance (IAF); • Responsible for leading working group discussions on circular economy initiatives with the Group's international teams (Portugal, Colombia and the USA); • Responsible for strategy, financial feasibility and monitoring results of recycling supply-chain development programs with external partners (EPF and Reuso Recicla); • Provide technical and financial expertise on carbon credit mechanisms generated from the Group's recycling programs; • Structure the supply chain for PCR (post-consumer recycled) materials with suppliers and procurement teams, aiming to expand influence and develop more circular, by-design packaging; • Actively seek alternatives to increase the inclusion and circularity of PCR materials through innovation and partner technologies across other business areas such as store architecture and customer experience.

• Deliver end-to-end recruitment activity across assigned Early Careers campaigns, partnering closely with Recruiters and client stakeholders. • Own candidate pipelines, ensuring applications progress efficiently while maintaining an excellent candidate experience throughout the recruitment process. • Screen applications, complete structured assessment scoring and produce high-quality longlists aligned to hiring requirements. • Manage recruitment assessments, including psychometric testing, video interviews and candidate progression through each stage. • Deliver timely, accurate and engaging communication to candidates, responding to queries and keeping candidates informed throughout their journey. • Manage Reasonable Adjustments and other compliance-related activities, ensuring a fair and inclusive recruitment process. • Produce recruitment reporting, monitor campaign progress and proactively identify pipeline risks or areas requiring attention. • Maintain accurate recruitment systems, documentation and tracking tools to support effective campaign delivery. • Build collaborative relationships with Recruiters, Hiring Managers and wider stakeholders to ensure successful hiring outcomes. • Contribute to continuous improvement initiatives and support the wider Talent Attraction team as required.

• Actively manage controls and instrumentation activities on-site during Installation, Commissioning and Maintenance of upgrade project or new installation, including but not limited to oversight of installation, maintenance, troubleshooting, and diagnostics for controls system such as Mark V, Mark Vi, Mark Vie, Cimplicity and HMI’s.. • Provide customers with technical direction and support on Original Equipment Manufacturer (OEM) packaged products. • Understand PLC ladder logic, including basic understanding of how to navigate through ladder rungs while troubleshooting. • Implement control constant modifications. • Reading and Modifying software sequencing. • Set up and modify the hardware /software associated with Gas and Steam Turbine systems. • Troubleshoot existing Control Solutions hardware and software installations on-site. • Prepare field services jobs and coordinate with the project /Service managers. • Provide training to customer employees as needed. • Supervise cable laying, meggering and connection. • Maintain accurate timesheets and acquire customer's signature on timesheets before leaving the job site. • Understand T&C (Terms and Conditions) commitments. • Provide timely and accurate internal and external reports. • Ensure contractual obligations are met and attend technical meetings with Customers. • Ensure all in-field activities are carried out safely complying with company environmental, health, and safety (EHS) guidelines and procedures. • Provide expert consultation on complex projects. • Timely and accurately input hours, expenses, timesheets in internal systems. • Pre-outage and installation planning; possibly recommending and administering policies and procedures. • Availability to frequently travel (. i.e. More than 75%), work offshore and in restricted countries. • Ability and willingness to work holidays, weekends and overtime as required by field assignments. • Drive customer satisfaction through commitment to quality. • Support the business growth initiatives.