• Build and operate a reliable cloud infrastructure and configuration management ecosystem that supports development, testing, and production environments • Automate build, test, and deployment processes to enable fast, secure, and predictable software releases • Develop and maintain CI/CD pipelines that help engineering teams deliver software efficiently • Use monitoring, logging, and alerting solutions to ensure platform stability, performance, and operational visibility • Support platform services, integrations, and event-driven components to keep critical systems running smoothly • Implement secure operational practices, including secrets management, and help protect infrastructure, services, and sensitive data • Work closely with development teams to continuously improve automation, reliability, and the overall platform experience.

Role Description We're looking for an Intermediate Site Reliability Engineer to join the Runners Platform team. In this role, you'll build and operate Hosted Runners for GitLab Dedicated, the managed CI/CD compute platform that runs our customers' pipelines inside single-tenant Amazon Web Services (AWS) environments. You'll own infrastructure automation across the full lifecycle: - Provisioning runner fleets with Terraform - Extending the Go tooling and autoscaling stack - Ensuring customer continuous integration and continuous delivery (CI/CD) jobs run reliably across the platform What you’ll do: - Design, build, and operate AWS infrastructure for Hosted Runners across many single-tenant environments, including: - Elastic Compute Cloud (EC2) - Auto Scaling Groups - Virtual Private Cloud (VPC) networking - Subnets - Network Address Translation (NAT) - Network access control lists - PrivateLink - Identity and Access Management (IAM) - Elastic Container Registry (ECR) - Develop and maintain infrastructure as code using Terraform, contributing to common modules and the deployment tooling that provisions and upgrades runner stacks. - Write Go code for our runner tooling and autoscaling components, including: - Fleeting instance-lifecycle plugins - Zero-downtime deployment command-line interface - Reusable infrastructure toolkits - Build and improve the GitLab CI/CD pipelines that orchestrate: - Blue/green zero-downtime deployments - Automated upgrades - Quality assurance validation - Performance testing of runner stacks - Define and monitor service level objectives for CI job execution, including: - Queue times - Job success rates - Fleet saturation - Build the Grafana dashboards, alerts, and runbooks behind service level objectives. - Participate in an on-call rotation, handle incidents affecting customer CI/CD workloads, and automate away recurring toil. - Run performance and scale testing that reflects real customer workloads, and tune autoscaling parameters for cost and reliability. - Write documentation and runbooks for consistent operation of runner stacks. Qualifications - Professional experience operating production infrastructure on AWS at scale, including EC2, Auto Scaling Groups, IAM, and VPC networking. - Strong infrastructure-as-code experience with Terraform, including writing and refactoring modules used by other teams. - Proficiency in Go for building and debugging infrastructure tooling, or strong experience in another systems language and willingness to work in Go daily. - Practical knowledge of CI/CD systems and job execution. - Experience with observability practices such as metrics, dashboards, alerting, logging, and service-level-objective-based monitoring. - Experience with on-call rotations and incident management for customer-facing systems. - Strong problem-solving skills, excellent written communication, and comfort working asynchronously across multiple time zones. - Direct GitLab Runner experience, familiarity with configuration management such as Ansible, and container tooling such as Docker are a plus. Benefits - Flexible Paid Time Off - Team Member Resource Groups - Equity Compensation & Employee Stock Purchase Plan - Growth and Development Fund - Parental Leave

• Set up, implement, and support the technological solutions that keep our systems running smoothly and securely. • Build and maintain CI/CD pipelines that power our production deploys, keeping releases fast and reliable. • Develop and continuously improve our monitoring and alerting systems, so issues get caught before they become problems. • Create and maintain "infrastructure as code" configurations to manage our cloud environments on AWS and Cloudflare. • Implement methodologies and procedures that make our systems resilient, capable of recovering automatically from failure with minimal to no manual intervention. • Act as a key point of communication across departments, bridging engineering with the rest of the organization.

• Deploy servers with hardening and firewall policies between servers • Support the deployment of applications developed by Azeus in the cloud (AWS, Azure, KSA cloud, etc.) • Carry out the deployment of applications developed by Azeus on client premises. You will be prepared to handle server and application software hardening, firewall policy setup, etc. • Identify and analyze system integration problems • Resolve server issues by identifying the root cause and taking immediate remedial action • Formulate and implement corrective actions in case a problem re-occurs • Formulate and implement preventive actions to prevent issues from happening again • Identify recurring tasks and recommend tools to automate those tasks • Be on-call for support cases