• Oversee day-to-day operations across a growing residential real estate portfolio • Manage maintenance coordination, rent collection follow-ups, leasing support, move-ins and move-outs, and all the documentation and communication that keeps a multi-property portfolio running cleanly • Respond to tenant inquiries via phone, text, email, and WhatsApp in both English and Spanish • Handle difficult tenant conversations professionally and with a solutions-first approach • Communicate with Section 8 and Housing Authority representatives as needed • Assist with leasing coordination and tenant screening • Coordinate maintenance requests and follow up with vendors and contractors through to resolution • Track open work orders and ensure nothing falls through the cracks • Help source and manage vendors for repairs and renovations • Escalate urgent property issues quickly and keep ownership informed • Coordinate move-ins, move-outs, inspections, and unit turnovers • Assist with rent collection and payment follow-ups • Maintain organized property records, leases, invoices, and tenant documentation • Keep property management software, spreadsheets, and internal systems accurate and up to date • Support ownership with operational reporting and administrative tasks • Apply a fundamental understanding of multi-entity accounting including tracking income, expenses, intercompany transactions, and financial activity across multiple LLCs and properties • Use AI tools and automation platforms to improve efficiency and streamline recurring workflows

• Coordinate the identification of potential claim editing & clinical program enhancements to ensure compliance with Medicare NCDs and LCDs • Collaborate and partner with functional leads and other business areas to ensure quality and end-to-end payment accuracy functions • Provide support and management of savings opportunities and provider/customer deviation implementation

• Accountable for the strategic alignment, operational success and performance management of assigned provider relationships • Ensures that assigned value-based contract arrangements are functioning successfully and working to improve quality of care while reducing costs • Understands the terms of the value-based contract arrangements to answer questions/address issues • Responsible for establishing and maintaining productive, professional relationships • Educates internal and external parties as needed to ensure compliance with contract terms and expectations • Coordinates and prepares for external provider meetings and ensures that the most impactful internal subject matter experts (clinical, pharmacy, financial, analytical, etc.) are utilized to optimize performance • Drives provider performance and partners with local market to ensure pathways to performance against business and team objectives • Drives improvement in deal performance for multiple lines of business • Leverages reporting/data to monitor contract performance against financial, clinical, cost and efficiency targets • Identifies and executes improvement opportunities

• Meet or exceed sales objectives/quota. • Thorough understanding of disease state and ability to effectively educate HCPs • Achieve formulary adoption within the hospital/hospital system • Sells product and drives adoption • Understands the market landscape and competing products • Analyzes territory and account data, uses good judgment and experience to identify business opportunities and drive product utilization • Prioritizes sales activities and continually evaluates targets to exceed goals and impact • Develops KOLs and implements programs consistent with product strategy to drive sales • Develops and maintains relationships with internal colleagues and external HCPs • Ensures compliance with all applicable laws, policies and procedures in conducting business • Meets specific expectations on speaker events and other available promotional resources • Devise and implements a plan to address distribution channel, access, competition, and market challenges to positively impact sales • Understands reimbursement model and value proposition for hospital economics within a small company culture • Support local and national meetings and conferences