Care Oversight and Intelligence Advisor

Location

United Kingdom

Posted

7 days ago

Salary

£35K / year

Seniority

Mid Level

No structured requirement data.

Job Description

Care Oversight and Intelligence Advisor

Anchor Hanover

Role Description Help Shape the Future of Care Quality at Anchor - Join Us as Care Oversight & Intelligence Advisor! Delivering excellent care relies on strong oversight, meaningful insight, and the ability to act on emerging trends. This role sits within our Care Quality team, supporting governance, compliance, and continuous improvement across more than 120 care homes. We're looking for a knowledgeable Care Oversight & Intelligence Advisor to support quality, compliance, and performance across our care homes. Working with operational and quality teams, you'll use data and intelligence to identify risks, highlight improvement opportunities, and strengthen governance across services. - Support effective oversight of care quality systems, helping services maintain strong regulatory compliance and enabling timely action where improvements are required. - Provide guidance to operational colleagues on using care systems and reporting tools effectively to monitor performance, manage risk and improve resident outcomes. - Proactively interrogate data to identify patterns, emerging issues, and opportunities for improvement across services, ensuring early intervention where required. - Produce regular and bespoke reports that support regulatory assurance, performance monitoring and strategic decision making. - Work closely with digital care planning and medication platforms to maximise the insight available, ensuring information is meaningful for operations teams. - Identify, track, and share examples of good practice and improvement outcomes, help embed learning across services. - Lead regular webinars with operational and care colleagues to share quality, performance, and regulatory insights, promote learning, and support service improvement. - Contribute to reporting and intelligence required for key stakeholders including CQC, NHS Capacity Tracker and local authorities where appropriate. Qualifications - Experience using Digital Care Planning and Digital Medication Administration systems (PCS and Camascope desirable). - Strong knowledge of adult social care regulation and CQC requirements. - Previous background in residential care, understanding the day-to-day care home practice and quality improvement. - Data analysis and reporting skills, including advanced Excel (e.g. Pivot Tables, write and use formulas, data validation). - Excellent communication skills with the ability to present insights clearly. Benefits - Gym, fitness and wellbeing discounts. - Mental health support. - Flexible working options. - Access to online GP appointments. - Pension plan - contribute between 4% and 8% and we'll match it or better. - Quick and easy pension transfer service. - Savings and financial advice, loans, free life assurance. - Discounts on shopping, holidays, phones, technology and more. - Free Blue Light Card. - Ongoing personal and professional development programme. - Leadership Pathways online learning resources. - Career progression and promotion opportunities.

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