Role Description We are seeking an Engineering Manager to lead our India Product Engineering team members and Platform Operations, driving the execution of delivery goals, developing tools and automation under the phData Toolkit, and ensuring operational excellence across AWS, GCP, Azure, and Snowflake. This role requires hands-on technical leadership through development, code reviews, and user support for our products, while collaborating closely with US leadership and partnering with the IT team to achieve security and compliance objectives. The Engineering Manager will play a critical role in building and retaining a high-performing team in India, balancing technical depth, people leadership, and compliance responsibilities in support of Information Security and compliance audits. Key Responsibilities - Technical Oversight and Hands-on Leadership: - Oversee delivery and provide technical guidance to the product engineering team while collaborating with US leadership on roadmap and priorities, occasionally contributing hands-on to drive execution. - Cloud and data platform oversight and leadership (AWS, GCP, Azure, Snowflake). - Lead architecture, Infrastructure as Code, CI/CD, access management, approvals, and cost optimization across multi-cloud and Snowflake environments. - Oversee RBAC on Snowflake and other internal environments, define policies, and build and maintain internal infrastructure. - Provide advice and best practices to teams building internal cloud infrastructure as well as customer environments. - IT collaboration on processes and access: - Collaborate closely with the IT team on access control, cloud environment changes, and access approval workflows, provisioning/deprovisioning guardrails. - Assist with customer security questionnaires, co-author and maintain platform and security policies/standards, and participate in periodic infrastructure reviews, patching, and vulnerability management. - Ensure that all processes and changes align with the organization's information security requirements. - Security and Compliance: - Ensure security and compliance by following standards, improving security posture, and managing vulnerabilities, access, and privacy according to Information Security policies and SOC 2 controls. - Collaborate with teams to identify and resolve security issues across cloud environments, applications, databases, code, domains, and email settings. - Product and Project Management: - Identify opportunities to deepen cross-department partnerships and expand joint solution offerings. - Able to gather and synthesize feedback from internal teams and track and drive projects to completion. - Cross-Functional Leadership and Tooling Initiatives: - Lead and support tool integrations, if any, and POCs, contribute to company-wide initiatives, and drive activities such as documentation, automation, cleanups, and training. - Collaborate closely with US-based leadership, Product, Security, IT, and Customer teams, as well as India practice leaders, to gather feedback and improve products. - Team Leadership and Mentorship (India): - Mentor and manage a team of engineers in India, ensuring high engagement, defining career paths, and helping with skill development. - Hire and onboard team members as needed and maintain low attrition while building a strong, effective team. Core Competencies - Ownership and execution: Bias to action, high accountability, and an end-to-end delivery mindset. - Technical depth: Ability to dive into architecture while guiding and setting direction for the team. - People leadership: Coaching, career growth advocacy, and building an inclusive, strong team culture. - Security mindset: Security mindset with pragmatic risk management and focus on controls. - Communication and collaboration: Strong written and verbal communication skills and experience; ability to deliver presentations tailored to the target audience, from technical stakeholders through to executive teams. Qualifications - 20+ years of software engineering and platform operations experience with hands-on coding and code reviews in modern languages and frameworks. - 5+ years leading engineering teams, driving product and tools development and automation, including hiring, performance management, and career development, while collaborating with US stakeholders. - Expertise in AWS is required, and it is good to have experience in at least one other cloud platform, such as GCP or Azure, with a strong understanding of Infrastructure as Code, CI/CD, AWS ECS Fargate, security and compliance, RBAC, and overall infrastructure governance and management. - Familiarity with data platform technology such as Snowflake, Fivetran, dbt, and Sigma Computing. - Good understanding of security and compliance, including control frameworks, SOC 2 audit support, evidence collection, and remediation. - Demonstrated success delivering against long-term and short-term department goals, roadmaps, and OKRs through collaboration with US leadership. - Excellent English communication (verbal & written) and stakeholder management skills across different functions. - Good experience with AWS, Java-based applications, and security practices. Benefits - Remote-First Workplace - Medical Insurance for Self & Family - Medical Insurance for Parents - Term Life & Personal Accident - Wellness Allowance - Broadband Reimbursement - Provide continuous learning opportunities to enhance your skills and expertise - Other benefits include paid certifications and a professional development allowance

• Lead the strategy and roadmap for AI agents spanning detection, troubleshooting, and remediation. • Set 12–18-month goals, milestones, and success measures aligned with customer and business needs. • Discover high-value problems through customer interviews, product data, field feedback, market research, and competitive analysis. • Prototype concepts with tools such as Codex, Claude, and similar AI development platforms to test workflows, gather feedback, and accelerate product decisions. • Define requirements and evaluation methods for agent accuracy, reliability, explainability, safety, and user trust. • Prioritize new capabilities, platform investments, customer requests, technical debt, and quality improvements. • Partner with engineering and design from discovery through delivery, then measure adoption and refine the product. • Represent the product with customers, advisory councils, internal teams, and company leaders.

• Own Developer Foundations: the shared layer the rest of Cisco builds on • Shape the strategy for the foundations and carry accountability for outcomes • Treat the foundations as a product and work with engineering leaders and dependent teams • Ensure reliability and performance, SDK and API adoption, and minimize friction for teams • Partner across DevNet, Legal, and Security for effective integration

• Support the definition and documentation of product requirements and user stories. • Assist with backlog management, sprint planning, and release coordination. • Gather and summarize customer feedback, enhancement requests, and product issues. • Participate in customer interviews and market research activities to better understand scientific workflows and customer needs. • Help track product adoption, customer engagement, and usage metrics. • Maintain product documentation, release notes, and knowledge resources. • Collaborate with engineering, content, QA, marketing, sales, and customer success teams.