• Responsible for managing medical records workflows and coordinating outgoing referrals to ensure timely, accurate, and compliant patient care. • Oversee Release of Information (ROI) processes, track incoming and outgoing records, coordinate specialty referrals, and ensure completion of the care continuum within the EMR. • Support providers and clinical teams by maintaining organized, efficient workflows that promote continuity of care and HIPAA compliance.

Role Description - Completes referrals for patients and coordinates with referring and receiving practices and/or departments. - May coordinate and prepare financial estimates for patients. - Obtains all authorizations needed. - Directs patients to providers in their insurance plan. - Reviews benefits and educates patient on insurance coverage. - Coordinates and schedules surgical procedures, diagnostic testing, or other services within various departments with internal and ancillary providers. - Reviews schedules and confirms schedules are accurate and time is properly allocated. - Follows up on all referrals to ensure no care gaps. Qualifications - High School Diploma or GED required. - Computer experience required. - Thorough understanding of Insurance coverage (FSC/Coverage/Plan types) and Medical Necessity policies preferred. - Knowledge of medical records software preferred. - Customer service experience required. Requirements - Must be able to sit for long periods of time and work in a fast-paced office environment. - Should be able to bend and lift up to 10 lbs. Benefits - Paid Time Off programs. - Health and welfare benefits such as medical, dental, vision, life, and Short- and Long-Term Disability. - Flexible Spending Accounts for eligible health care and dependent care expenses. - Family benefits such as adoption assistance and paid parental leave. - Defined contribution retirement plans with employer match and other financial wellness programs. - Educational Assistance Program. - Note: Eligibility for programs listed above may depend on your FTE or status (e.g., full-time, part-time, per diem, temporary, etc.); please ask a Recruiter for more information during an interview.

Role Description The Heart & Vascular Service Line encompasses a wide range of specialties, providing comprehensive care across General and Interventional Cardiology, Cardiac Electrophysiology, Advanced Heart Failure and Transplant, Vascular Surgery and Vascular Medicine, as well as Cardiac and Thoracic Surgery. We also offer a full spectrum of diagnostic services to support patient care. This position is part of our Centralized Scheduling Team and plays a vital role in coordinating patient access across all service areas. - Completes referrals for patients and coordinates with referring and receiving practices and/or departments. - May coordinate and prepare financial estimates for patients. - Obtains all authorizations needed. - Directs patients to providers in their insurance plan. - Reviews benefits and educates patient on insurance coverage. - Coordinates and schedules surgical procedures, diagnostic testing, or other services within various departments with internal and ancillary providers. - Reviews schedules and confirms schedules are accurate and time is properly allocated. - Follows up on all referrals to ensure no care gaps. Qualifications - High School Diploma or GED required. - Computer experience required. - Thorough understanding of Insurance coverage (FSC/Coverage/Plan types) and Medical Necessity policies preferred. - Knowledge of medical records software preferred. - Customer service experience required. Requirements - Must be able to sit for long periods of time and work in a fast-paced office environment. - Should be able to bend and lift up to 10 lbs. Benefits - Paid Time Off programs. - Health and welfare benefits such as medical, dental, vision, life, and Short- and Long-Term Disability. - Flexible Spending Accounts for eligible health care and dependent care expenses. - Family benefits such as adoption assistance and paid parental leave. - Defined contribution retirement plans with employer match and other financial wellness programs. - Educational Assistance Program.

Role Description The Care Team is seeking a detail-oriented and organized Eligibility & Authorization Coordinator to join our growing team in Farmington Hills, Michigan. This is an excellent opportunity for someone who enjoys problem-solving, working with insurance verification, and ensuring patients receive the coverage and services they need. As an Eligibility & Authorization Coordinator, you'll play a critical role in the patient admission process by: - Verifying insurance eligibility. - Obtaining prior authorizations. - Ensuring accurate payer information before services begin. You will collaborate closely with Intake, Clinical, and Revenue Cycle teams to help ensure timely admissions and accurate reimbursement. We're looking for someone with strong analytical skills, exceptional attention to detail, and a passion for providing outstanding internal and external customer service. If you thrive in a fast-paced healthcare environment and enjoy making a behind-the-scenes impact on patient care, we'd love to connect with you. Qualifications - High School Diploma or equivalent required. - One or more years of experience in insurance eligibility, prior authorizations, medical billing, or healthcare administration required. - Home Health, Hospice, or healthcare experience preferred. - Knowledge of Medicare, Medicaid, commercial insurance, and authorization processes preferred. - Strong organizational, analytical, and problem-solving skills with exceptional attention to detail. - Proficiency in Microsoft Office and electronic medical record (EMR) systems. HomeCare HomeBase HCHB preferred. Requirements - Verify patient insurance eligibility, benefits, and payer information to support timely admissions and accurate billing. - Obtain and document prior authorizations while ensuring all payer requirements are met before the start of care. - Review and maintain patient demographic, insurance, and authorization information within the EMR. - Monitor eligibility reports, authorization status, and payer updates while resolving discrepancies and supporting Revenue Cycle operations. - Collaborate with Intake, Clinical, Billing, and Revenue Cycle teams to ensure accurate documentation, timely service authorization, and regulatory compliance. Benefits - Medical, Dental, and Vision Insurance, plus Wellness Programs. - Career Path Program with opportunities for advancement and increased compensation. - Generous Paid Time Off and Paid Holidays. - Tuition Reimbursement and Certification Assistance. - 401(k) with Company Match. - Additional Voluntary Coverage. - Great Total Rewards Package! Company Description At The Care Team, we are committed to supporting our patients, families, and employees through a culture built on Compassion, Innovation, Integrity, and Respect. Every role within our organization contributes to our mission, and our administrative teams play a vital role in ensuring patients receive the care they deserve.