• Integrate challenging projects in the field of intelligent automation • Focus on the UiPath platform

• Responsibility for international client projects focused on digitizing and automating business processes • Developing robust concepts together with our clients • Coordinating project teams and managing resources, budgets, and timelines • Main point of contact for clients and stakeholders throughout change processes • Working closely with consultants and solution experts • Supporting sales in selected presales phases

• Serve as the primary owner and leader of assigned customer accounts and business units • Act as a key member of the plant leadership team, driving strategic and operational decisions • Lead cross-functional teams to ensure successful execution of customer commitments and business objectives • Drive accountability across operations, supply chain, engineering, quality, and finance functions • Partner with Business Development and Engineering teams to support new business pursuits • Participate in customer meetings, facility tours, site visits, and proposal presentations • Support quoting activities, cost analysis, and proposal development for new opportunities • Lead customer ramp-up activities following contract award to ensure a successful launch and transition into production • Maintain full ownership of Business Unit financial performance, including revenue, profitability, margin, cash flow, and cost management • Monitor financial performance and implement actions to achieve business objectives • Evaluate program profitability, pricing strategies, and operational efficiency opportunities • Build strong customer relationships focused on performance, transparency, and long-term partnership • Lead Quarterly Business Reviews and operational reviews with customers • Ensure successful manufacturing, fulfillment, and delivery of products to customers • Partner with Operations and Supply Chain teams to meet customer requirements, delivery commitments, and performance metrics

• Ensure prompt ticket follow up and action for L2 issues, ensuring active work toward resolution while time counting and prompt response to stop clock when need input or action from client; ensure clear info in all tickets and knowledge base update after ticket closure. • Use your data analytics skills to analyze the automated business processes of our clients and identify and eliminate potential “troublemakers” before they become problems • Technically extend, improve, and customize automation solutions while maintaining close and regular contact with our clients • Collaborate with L1 support and development teams to address complex technical challenges. • Conduct routine maintenance checks on existing automations to ensure optimal performance. • Coordinate operations and maintenance activities for large client accounts • Test and optimize the software design, code, and reusability of our automation artifacts • Apply and further develop best practices for developing automation solutions • Provide clear and concise communication to end-users and stakeholders regarding issue resolutions and maintenance schedules • Consult, Provide expertise, guidance, and participation during the Onboarding and Service Transition of clients