• Own the end-to-end Jira intake process, evaluating new requests, resolving ambiguity, assessing system feasibility, and routing issues efficiently to keep the Business Systems queue organized. • Translate loose user feedback and broad stakeholder pain points into deeply detailed, technical Jira user stories with precise acceptance criteria. • Execute hands-on Salesforce administration (Flows, validation rules, page layouts, user security, and data management) to implement approved ticket requests. • Oversee and troubleshoot integrations between Salesforce and critical third-party tooling such as Five9, Ironclad, and DocuSign. • Run backlog grooming and sprint planning sessions, collaborating with technical leads to balance hotfixes/bugs with long-term strategic projects. • Proactively manage stakeholder expectations, providing transparent updates on ticket status, SLAs, delays, and releases. • Build robust Salesforce reports and dashboards to give key business units real-time visibility into their processes. • Write clear Standard Operating Procedures (SOPs) and technical documentation so that system changes are easily understood and auditable.

• Lead the design, development, and roadmap of AI-Perf, defining benchmarking methodologies, performance metrics, and reproducible experimental workflows • Build scalable and high-performance features to measure latency, throughput, and efficiency across AI models and distributed systems • Partner with AI researchers, platform teams, and engineers to translate experimental challenges into robust, user-friendly performance tooling • Integrate AI-Perf with the Dynamo Inference Stack, other NVIDIA inference stacks, and open-source inference frameworks, delivering end-to-end performance insights for researchers and production users

• Bridging gaps between business processes and PLM functionality & capabilities. • Oversee the implementation and optimization of PLM tools, including but not limited to Siemens Teamcenter, Easy Plan, Manufacturing Process Planner (MPP), Teamcenter Quality, and BCT Inspector. • Drive the integration of PLM solutions with other business systems such as ERP, MES, and CAD to enable a seamless digital thread across the enterprise. • Act as the subject matter expert in Teamcenter Business Modeler IDE, leading the configuration and customization of workflows, data models, and process automation to optimize manufacturing operations. • Stay informed on emerging manufacturing trends, including Industry 4.0, additive manufacturing, automation, and digital twins, and identify opportunities to incorporate these technologies into our PLM processes. • Translating customer requirements into a solution design. • Technical and functional problem solving. • Task Management with a strong follow-up discipline. • Meeting all budget, deliverable, and schedule targets. • Production and end user support for PLM Process Planning solutions. • Supporting integration with other enterprise solutions. • Working with internal customers and external suppliers, business partners, to architect and build system solutions for using the latest technologies to satisfy requirements. • Managing suppliers and partners to schedule and status resources required for solution development and implementation. • Work on multiple projects simultaneously with regular reporting in a gated process. • Author and/or provide input to system functional requirements, technical design documentation and test plans. • Ensuring compliance with RTX / PW policies & procedures.

• Desenvolvimento e manutenção de painéis e dashboards no PI Vision para monitoramento operacional e gerencial. • Levantamento e entendimento de requisitos junto às áreas de negócio e operação. • Configuração de telas, gráficos, tendências, alarmes e indicadores em tempo real. • Integração e validação de dados provenientes do sistema PI System. • Sustentação dos painéis existentes, atuando na correção de falhas e ajustes evolutivos. • Monitoramento de performance e disponibilidade dos dashboards e ativos monitorados. • Atendimento de chamados, análise de incidentes e suporte aos usuários finais. • Criação de documentação técnica e procedimentos operacionais. • Apoio em testes, homologações e publicação de novas versões dos painéis. • Garantia de padronização visual, governança e boas práticas na construção dos dashboards.