Role Description LMG Staffing Solutions is partnering with a collaborative, design-driven digital agency to identify a Creative Director for a contract opportunity based in Philadelphia. This role brings together brand strategy, creative leadership, and digital expertise to help clients solve complex business challenges through compelling, human-centered experiences. You will lead the strategic and creative vision across a diverse portfolio that may include healthcare, higher education, enterprise organizations, and emerging brands. The ideal candidate can guide engagements from discovery through execution, lead multidisciplinary teams, strengthen creative quality, and connect creative recommendations to measurable business outcomes. What You’ll Do - Strategic Brand Leadership - Lead the development of brand strategies, positioning, messaging frameworks, and digital experience recommendations. - Connect strategic and creative recommendations to client goals, audience insights, and business objectives. - Facilitate discovery sessions, stakeholder workshops, and strategic planning engagements. - Translate research and business insights into compelling brand narratives, messaging platforms, and customer experience strategies. - Identify opportunities across marketing, digital experiences, products, and services. - Partner with client services teams to align recommendations with client priorities, budgets, and long-term goals. - Creative Leadership - Establish the strategic and creative vision for client engagements. - Develop creative briefs with clear direction, measurable objectives, and actionable guidance. - Lead multidisciplinary teams across branding, web, UX/UI, content, digital marketing, and campaign development. - Provide thoughtful creative direction and feedback that strengthens ideas and maintains brand integrity. - Ensure work is strategically grounded, human-centered, and aligned with business outcomes. - Mentor designers, writers, strategists, and other creative team members. - Help foster a collaborative, accountable, and high-performing creative culture. - Client Partnership - Serve as a trusted strategic advisor to executive stakeholders and marketing leaders. - Present creative concepts, brand strategies, and campaign recommendations with confidence. - Facilitate conversations that connect business goals with creative opportunities. - Build alignment across client stakeholders and internal teams. - Collaborate with account and project management teams to support successful delivery while protecting strategic and creative integrity. - Research & Strategic Planning - Lead stakeholder interviews, audience research, competitive analysis, surveys, and workshop facilitation. - Synthesize complex information into clear recommendations and executive-ready presentations. - Apply design thinking and human-centered problem-solving to uncover meaningful insights. - Monitor trends in branding, customer behavior, digital experiences, marketing, technology, and AI-enabled solutions. - Contribute strategic and creative thinking to new business opportunities. Qualifications - 5+ years of experience leading brand, digital, or integrated creative initiatives within an agency or consulting environment. - Proven experience developing brand strategies, creative campaigns, digital experiences, and integrated marketing initiatives. - Strong understanding of branding, UX/UI, web design, digital marketing, content strategy, and customer experience. - Experience leading multidisciplinary teams across strategy, design, content, marketing, and technology. - Exceptional storytelling, facilitation, presentation, and executive communication skills. - Ability to translate complex business challenges into simple, compelling creative solutions. - Experience presenting to executive leadership and facilitating strategic workshops. - Strong understanding of modern digital ecosystems, including websites, CMS platforms, paid media, marketing automation, analytics, and emerging AI-enabled experiences. - Collaborative leadership style grounded in curiosity, empathy, accountability, and continuous learning. Why This Role - Contract opportunity with a collaborative, design-driven agency. - Lead strategic and creative work across diverse client engagements. - Shape brand strategies, digital experiences, and integrated campaigns. - Partner directly with executive stakeholders and marketing leaders. - Mentor multidisciplinary creative teams and elevate creative standards. - Contribute to new business growth and agency thought leadership. - Balance creative excellence with measurable business impact.

Role Description The Creative Director is the steward for how Primal Harvest shows up in the world, helping shape and evolve the brand across every customer touchpoint. This role sits in the Brand function and leads the creative team across copy, design, video, and production. This individual will work closely with the CEO to refine the brand strategy and translate this into creative work which drives both marketing and brand performance goals. This role is accountable for ensuring consistency, quality, and market differentiation across the full spectrum of creative assets including ecomm, ads, social, and packaging. This role involves both visionary and executional components, requiring someone that can generate a distinctive creative identity, operate with a commercial performance branding mindset, and build high performing teams that leverage both traditional and innovative AI workflows. This hand-on creative role will require someone who can set the bar, build the system, drive the work, deliver output themselves, and collaborate effectively with a performance marketing team. This role reports to the CEO (former Bain & Company and O Positiv Health). This role will work closely with the VP of Marketing and will be excited not only by exceptional creative execution, but by helping shape the long-term evolution of the brand. Qualifications - 8+ years of creative experience, ideally across CPG, wellness, supplements, health, beauty, performance, lifestyle, eCommerce, or digitally native consumer brands. - A strong portfolio showing brand systems, campaign concepts, performance creative, digital content, packaging, product storytelling, and channel-specific execution. - Strong art direction and design judgment across photography, video, motion, typography, layout, and visual systems. - Experience creating assets for DTC, Amazon, paid social, email, landing pages, PDPs, organic social, and marketplace environments. - Demonstrated experience helping build, reposition, or meaningfully scale a consumer brand—not simply maintaining an established one. - Commercial fluency: you understand that creative must build brand trust, improve conversion, support acquisition, and strengthen retention. - Ability to operate in a lean, fast-moving environment with limited resources and high expectations. - Comfort partnering with cross-functional teams and executive stakeholders. - High standards and a bias toward action. - A clear point of view on what great creative looks like for a modern wellness brand. Requirements - Own Primal Harvest’s creative expression across consumer-facing brand touchpoints. - Translate brand strategy into clear creative platforms, campaigns, content systems, and channel-specific executions. - Build and maintain a consistent visual and verbal brand system across all major customer touchpoints. - Lead creative development for performance marketing assets, including paid social, search landing pages, product education, trust-building assets, and retention creative. - Direct photography, video, motion, design, copy, and production work across internal and external teams. - Develop creative systems for Amazon and marketplace content, including product imagery, A+ content, Brand Store, product education, and trust signals. - Lead the creative production process from brief to concept to execution to delivery. - Establish creative standards, workflows, review processes, and quality controls so work moves quickly without sacrificing brand quality. - Use performance data, customer insights, and channel feedback to improve creative effectiveness over time. - Manage creative timelines, budgets, and asset delivery across competing priorities. - Leverage the latest AI tools, capabilities, and workflows to produce an even higher quality and volume of creative output in a more cost-effective way than ever before. - Partner with executive leadership to influence how the brand evolves as the business scales. - Help evolve Primal Harvest's brand, ensuring creative decisions reinforce a differentiated and enduring market position. Benefits - Comprehensive Health Benefits - Generous Paid Time Off and Holidays - Paid Parental Leave (primary & non-primary) - Short-term and Long-term disability - 401K + Match - ClassPass membership - Flexible working options - Team Events - Product Discounts

• Collaborate with a writing partner to develop insight-driven creative concepts, executing the visual design to a standard that exceeds client expectations. • This role entails creating and guiding visually appealing designs and concepts, coming up with ideas and making content for social and digital campaigns. It will be important even when working with tight budgets. • Establish and maintain positive relationships with all relevant client contacts, becoming an expert on brand culture, politics, products, preferences, and expectations. • Collaborate with Design and Motion teams to refine and adjust processes to push the work further and find efficiencies. • Be a clear and effective communicator to the team and trusted partner to the production team • Partner with a Senior Copywriter and create inspiring work that drives storytelling across media • Lead the development and presentation of pitch materials for all major and complex campaigns associated with a brand or brand group • Ensure the highest possible quality of all strategic, creative, and design deliverables within the scope of one or more brand relationships • Elevate overall work quality by setting increasingly high standards and articulating ambitious creative opportunities (without sacrificing baseline deliverable requirements) • Cultivate positive relationships with Design, Copywriting, Motion and Production. • Promote a positive creative culture through teamwork, positive attitude, and leading by example. • Ability to travel and support photo and video shoots depending on briefs

• Lead, coach, and inspire a talented team of instructional designers and trainers to achieve their full potential • Oversee the development and delivery of impactful training programs, learning modules, and customer enablement content for Realtime customers and employees • Responsible for Learning Management System and Customer Community software implementations, post-implementation maintenance, and ongoing management of these critical systems • Build and implement revenue-generating training programs, including advanced learning modules, specialized workshops, and targeted educational offerings • Establish and manage the overall Learning & Development budget, aligning expenditures with organizational goals and ensuring cost-effective operations • Collaborate with internal stakeholders, including Product, Sales, Customer Success, Support, and Marketing teams, to ensure educational programs align with business goals and customer needs • Coordinate the design and delivery of comprehensive training solutions for diverse audiences, utilizing virtual sessions, eLearning, and blended learning approaches to maximize engagement and effectiveness • Develop and execute a comprehensive customer certification program that ensures thorough training, skill validation, and industry-recognized credentials • Ensure the production of high-quality content that reflects best practices in adult learning and focuses on customer success • Proactively engage with clients to ensure their training needs are fully met, and their feedback is continuously integrated into the corporate learning and development strategy to drive improvement • Create comprehensive onboarding training for RealTime new hires, ensuring they gain a thorough understanding of the RealTime suite of products • Develop scalable education offerings, such as live workshops, webinars, e-learning modules, and certification programs • Stay current with industry trends in learning technologies and methodologies, particularly in the SaaS and software training sectors • Create and execute a strategic vision for the customer learning experience, enhancing both new user onboarding and ongoing education • Promote Learning & Development initiatives both internally and externally to establish RealTime as a technology leader • Monitor, assess, and continuously improve the impact of training programs to ensure they meet evolving customers and business needs • Drive customer lifetime value and Net Revenue Retention growth through higher product adoption, customer satisfaction, and overall health scores • Design a scalable process to support and engage with a rapidly growing customer base • Establish a system for tracking and forecasting operational metrics for the Customer Success team, measure effectiveness, and optimize across all stages of the customer success journey • Responsible for continuous improvement of the customer success journey • Develop executive-level relationships with our key customers • Deliver meaningful strategic and tactical recommendations to executive leadership on customer trends and health