• Proven experience with email and calendar management • Manage the owner’s email and LinkedIn, interacting with clients on her behalf with high-level customer service and professional "voice". • Oversee a complex calendar, manage all Zoom calls, and capture comprehensive notes that drive action items • Lead the onboarding process for new clients and pull together high-impact presentations for meetings • Maintain the CRM (ActiveCampaign) by reconciling contacts and performing high-level sales administrative activities • Manage file structures in Google Drive and project workflows in Asana, utilizing advanced worksheet knowledge to track data

Role Description VirtueStaff is seeking a high-level, confident Executive Assistant to serve as a strategic partner to our client. This is not an "order-taker" role; we need a proactive thinker who will learn the nuances of the business to serve clients and manage operations with autonomy. The ideal candidate thrives in a fast-paced environment and leverages AI and modern tech to stay three steps ahead of the schedule. - Proven experience with email and calendar management - Manage the owner’s email and LinkedIn, interacting with clients on her behalf with high-level customer service and professional "voice". - Oversee a complex calendar, manage all Zoom calls, and capture comprehensive notes that drive action items - Lead the onboarding process for new clients and pull together high-impact presentations for meetings - Maintain the CRM (ActiveCampaign) by reconciling contacts and performing high-level sales administrative activities - Manage file structures in Google Drive and project workflows in Asana, utilizing advanced worksheet knowledge to track data - Proven experience as an Executive Assistant working directly for a business owner in a fast-paced, busy environment - Exceptional critical thinking skills; must be proactive and anticipate needs before they are articulated - Advanced knowledge of ActiveCampaign, Asana, and Google Drive - Strong Excel/Sheets knowledge and data exposure - Highly proficient in using AI tools to increase efficiency and speed - High attention to detail, the ability to learn on the fly, and a confident "executive presence" in client-facing interactions Qualifications - Proven experience as an Executive Assistant - Exceptional critical thinking skills - Advanced knowledge of ActiveCampaign, Asana, and Google Drive - Strong Excel/Sheets knowledge - Highly proficient in using AI tools - High attention to detail Requirements - Ability to manage email and calendar effectively - Experience in client-facing interactions - Ability to learn quickly and adapt Benefits - Work From Home - Performance Bonus

Global Banking (GB), through its Commercial and Investment Banking businesses provides a complete set of solutions and capabilities to our clients around the world. We’re committed to supporting our clients through every stage in their life cycle, from emerging startups to large corporations, GB is uniquely positioned to deliver strategic advisory, financing, payments and risk services to help them grow and succeed. We take great pride in the longstanding relationships we build over time and our purpose-driven business plays an instrumental role in supporting our communities across the globe. Join our dynamic team as a Senior Executive Assistant, where you will play a pivotal role in supporting key executives to drive business results & ensure seamless operations within the organization. This position offers a unique opportunity to work in a fast-paced environment, providing comprehensive administrative support to our Global Banking business which serves a diverse clientele ranging from corporations to not-for-profit entities. As a Senior Executive Assistant in Business Support Management, you are expected to be a strong partner to the executives and team/s you will support, as well as to the broader admin group. You must be flexible, proactive, efficient, and a highly resourceful team player. You should possess strong administrative and organizational skills, along with the ability to maintain a realistic balance among multiple priorities. Exercising sound judgment in diverse situations and ensuring confidentiality are essential for your role. Job responsibilities: - Efficiently manage and coordinate active calendars for multiple executives, ensuring optimal scheduling and prioritization of meetings and appointments - Effectively manage internal related activities such as meetings and communications with a high degree of professionalism, accuracy and confidentiality - Exhibit effective communication by clearly articulating ideas in conversations and crafting concise, well-structured emails that convey information accurately and professionally. - Arrange and manage intricate domestic and international travels, ensuring seamless logistics and adherence to company policies - Process invoices and expense claims, ensuring compliance to the firm’s guidelines. - Organize and coordinate internal and external events, including meetings, conferences, and team-building activities. - Prepare high-quality reports, presentations, and internal communications, utilizing advanced Microsoft Office skills (PowerPoint, Excel) - Assist with various projects and initiatives, contributing to the BSM organization's operational efficiency and strategic goals - Foster strong relationships with key partners, including other administrative assistants, to create a collaborative and supportive work environment Required qualifications, skills and capabilities: - Experience in a client facing role and/or in an administrative or executive assistant capacity - Strong proficiency in Microsoft Office Suite, exceptional organizational skills and the ability to manage multiple priorities in a fast-paced environment, can adeptly handle ambiguity - Strong team orientation and the ability to build and maintain relationships with internal and external stakeholders, can lead and influence without having positional authority, enthusiastic, self-motivated, calm and effective under pressure - Excellent written and verbal communication skills, with a keen attention to detail - Demonstrated discretion and good judgment in handling confidential information and executive-level matters, a forward thinker who anticipates stakeholder needs - Must be willing and able to work night shifts Preferred qualifications, skills and capabilities: - Highly comfortable with learning and adapting to new technologies and productivity tools; - Willingness to work flexible hours as dictated by the needs of the business - Experience in client-facing roles within a multinational firm About Us JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world’s most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management. We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation. About the TeamJ.P. Morgan’s Commercial & Investment Bank is a global leader across banking, markets, securities services and payments. Corporations, governments and institutions throughout the world entrust us with their business in more than 100 countries. The Commercial & Investment Bank provides strategic advice, raises capital, manages risk and extends liquidity in markets around the world.

Are you ready to make an impact by efficiently processing intake requests? Are you detail oriented and passionate about delivering top-notch support to drive business success? If so, we have the perfect opportunity for you. As an Event Support Administrator within the Business Support Management team, you will play a pivotal role in processing intake requests that operationalize our events and sponsorship strategy. In this role, you will ensure requests are handled efficiently and in compliance with firm standards, collaborate with cross-functional teams, and contribute to process improvements. You will help maintain our event management tools and support the team’s ongoing projects and initiatives. Job responsibilities: - Review incoming requests to ensure alignment with the engagement plan strategy. - Gather and store required documents and details to confirm audit compliance and completeness. - Enter events and sponsorships into the national calendar and event management tool with strict attention to detail. - Advise submitters of missing or inaccurate information and provide guidance on requests not in line with guidelines. - Update budget tracking tools and complete drawdowns and adjustments in partnership with the Strategy Manager. - Coordinate with production team members to ensure timely payment for submissions. - Suggest process improvements to optimize intake procedures. - Create ads and materials within the content management tool. - Partner with Sponsorships and Donations teams, Business Support Associates, and Technology to ensure consistency in practices and service delivery. - Support ad hoc projects and initiatives Required qualifications, capabilities, and skills: - Experience in a client-facing, administrative, or executive assistant role. - Strong communication and interpersonal skills with the ability to provide clear messaging across all organizational levels. - Control orientation with a focus on enforcing compliance and mitigating business process risks. - Proficiency in Microsoft Office Suite and other relevant applications. - Highly adaptive to integrating and using new technologies to improve operations. - Proactive mindset with the ability to take initiative and drive results independently. - Must be willing and able to work night shifts. Preferred qualifications, capabilities, and skills: - Experience in processing and project management with strong attention to detail. - Willingness to understand complex processes and stakeholder hierarchies. About Us JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world’s most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management. We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation. About the Team J.P. Morgan's Global Banking business is one of the largest wholesale banking client franchises in the world. We serve clients, including corporations, governments, states, municipalities, healthcare organizations, education institutions, banks and investors. Global Investment Banking supports a broad range of corporations, institutions and governments by providing strategic advice, capital raising and risk management expertise.