• Interpret customer contracts to ensure proper revenue recognition per ASC 606 across our products and services. • Own the revenue month end close process including preparation of journal entries, account analysis and reconciliation of revenue accounts to deliver timely and accurate financial results. • Owning and executing the full order-to-cash cycle, including billing, collections, accounts receivable, and revenue tracking. • Prepare revenue reporting and analytical materials to support companywide monthly and quarterly reporting deliverables. • Support audit and tax requests to facilitate smooth quarterly and year-end review and audit processes. • Work cross functionally to standardize procedures, drive process improvements and automation efforts to streamline revenue accounting operations and improve quality of monthly closes, including internal controls. • Manage and support Billing team to ensure proper invoicing in accordance with customer contracts. • Ensure completeness around the revenue recognition process including that all clients have been billed and revenue has been properly recorded. • Ensure compliance with US-GAAP and ASC 606. • Identify and implement continuous improvement initiatives to automate revenue accounting processes, including reconciliation of data, reporting and analysis. • Collaborate cross-functionally with various Finance functions, including Sales and Customer Service Operations. • Lead a small team across various locations to accomplish tasks accurately and within specified deadlines. • Help build and develop the team and mentor, educate and review the work of others. • Draft memos and presentations to gain alignment with and influence the team’s business partners. • Work on special projects as directed.

• supporting end to end Medicare Part B claims processing activities • ensure compliance with Centers for Medicare and Medicaid Services (CMS) requirements by facilitating accurate claim processing and submission • assist with initiatives to collect and validate prescriber documentation in accordance with CMS guidelines • maintain and manage a centralized repository of prescriber documentation and leveraging this data to identify actionable claim volume in alignment with established Standard Operating Procedures

Role Description The Revenue Cycle Pre-Registration Associate position is responsible for pre-registering scheduled patients. The role includes: - Conducting pre-service patient interviews. - Ensuring a complete and accurate billing record for the scheduled service. - Collecting estimated patient financial liabilities. - Reducing bad debt and potential write-offs due to a lack of patient collections or front-end related denials. - Interacting with providers, payers, patients, and hospital-based personnel. - Performing duties accurately and timely while providing exceptional customer service. Qualifications - Proficient in typing. - General knowledge of medical terminology. - Ability to communicate effectively and professionally in English, both verbally and in writing. Bilingual a plus. - Critical thinking and problem-solving skills. - High school graduate or equivalent. - One year of previous scheduling experience in the medical field is preferred. Requirements - Responsible for interviewing patients via phone through inbound/outbound efforts while completing the pre-registration process. - Comply with regulatory requirements during the pre-registration process, including but not limited to completing the Medicare Secondary Payer Questionnaire. - Educate patients on their estimated out-of-pocket financial responsibility and collect liabilities within the guidelines set forth by the organization. - Escalate high dollar out-of-pocket accounts at risk for non-patient payment prior to services being rendered. - Resolve patient demographic and insurance discrepancies as identified through various system tools. - Thoroughly and accurately document the outcome of the patient interview while delivering excellent customer service. - Observe privacy, safety, and security procedures, using equipment and materials properly. - Work within a remote call center environment free from distractions and background noise. - Exhibit exceptional customer service as a critical factor in all duties performed. Benefits - Competitive salary and benefits package. - Opportunities for professional development and advancement. - Supportive work environment with a collaborative team. - Comprehensive healthcare coverage. - Retirement savings plan. - Paid time off and flexible scheduling options. - Student loan repayment program.

Role Description Smartsheet is looking for an experienced Revenue Operations Analyst, specializing in Insights & Analytics delivery, to support and accelerate the productivity of our Go-To Market organization. In this role, you will help define Smartsheet's growth strategy through insights produced with data analysis. You will be expected to independently drive projects, tackle complex analytical challenges, and mentor other analysts. You will work very closely with senior Customer Excellence leadership to inform strategic decision-making. You will be part of a collaborative, motivated team that is instrumental in helping our Go-To Market team achieve their goals by maximizing retention, driving product adoption, and driving customer value. You Will: - Act as a business partner to Customer Excellence leaders to understand and identify essential business questions and challenges. - Lead projects to develop answers and solutions to those questions and challenges as well as developing KPIs to track results. - Present insights to executives that will drive performance improvements and establish scalable process enhancements across the organization. - Mine large datasets, draw relevant insights, and create visualizations to summarize findings for executive consumption. - Analyze and monitor data for anomalies, recognizing trends and potential business implications. - Guide commission and territory planning processes with analytical support, providing strategic recommendations. - Identify areas of opportunity within the business and propose innovative solutions. - Develop and present data-driven recommendations to Customer Excellence Leaders to optimize strategies and improve performance. - Be a mentor and leader to the more junior analysts on the team. Qualifications - Bachelor's degree in a quantitative field (e.g. engineering, sciences, math, statistics, business, or economics). - 5+ years of experience in an analytics role with increasing responsibility. - Experience in Cloud and SaaS go-to-market (GTM). - Channel / Partner experience nice to have. - Expertise in SQL and preparing data for analysis, modeling, and visualization. - Experience working with a business intelligence tool like Tableau, PowerBI, Looker, etc. - Experience with statistics (time series analysis, cluster analysis, multivariate analysis). - Experience publishing and presenting data and findings to executives and non-data users. Benefits - Employer subsidized medical/vision and dental coverage for full-time employees. - 401k Match to help you save for your future (50% of your contribution up to the first 6% of your eligible pay). - Monthly stipend to support your work and productivity. - Flexible Time Away Program, plus Sick Time Off. - US employees are automatically covered under Smartsheet-sponsored life insurance, short-term, and long-term disability plans. - US employees receive 12 paid holidays per year. - Up to 24 weeks of Parental Leave. - Personal paid Volunteer Day to support our community. - Opportunities for professional growth and development including access to Udemy online courses. - Company Funded Perks, including a counseling membership, local retail discounts, and your own personal Smartsheet account. - Teleworking options from any registered location in the U.S. (role specific). Company Description In 2005, Smartsheet was founded on the idea that teams and millions of people worldwide deserve a better way to deliver their very best work. Today, we deliver a leading cloud-based platform for work execution, empowering organizations to plan, capture, track, automate, and report on work at scale, resulting in more efficient processes and better business outcomes. At Smartsheet, your ideas are heard, your potential is supported, and your contributions have real impact. You’ll have the freedom to explore, push boundaries, and grow beyond your role. We welcome diverse perspectives and nontraditional paths—because we know that impact comes from individuals who care deeply and challenge thoughtfully. Smartsheet is an Equal Opportunity (EEO) employer committed to fostering an inclusive environment with the best employees. It is our policy to provide equal employment opportunities to all qualified applicants in accordance with applicable laws in the US, UK, Australia, Germany, Costa Rica, Japan, Bulgaria, India, and Singapore.