• Supports medical prior authorization operations by taking inbound calls from members and providers • Builds cases in multiple systems • Ensures accurate documentation and HIPAA-compliant handling of PHI/PII

• supports comprehensive coordination of healthcare services through telephonic outreach to and enrollment of eligible members • demonstrate a highly energetic blend of salesperson, healthcare navigator, and health plan customer support representative • responsible for direct member outreach and engagement, facilitating case assignment, and connecting identified members to care managers immediately through warm transfer • enroll members into care management to promote effective utilization of healthcare services

• Serve as the primary regional resource by supporting and providing continuous training and education of Fujifilm’s equipment and/or services for our customers. • Serve as primary point of contact for regional hands-on events and/or trainings. • Serve as primary resource for specified hands-on events and/or or training, leveraging Fujifilm’s technologies. • Based on individual requests, enter required equipment into internal database, communicate needs in a timely manner and work with Operations to provide updates and ensure requested equipment is shipped. • Work with manager to identify internal resource needs based on size and duration of hands-on event and/or training. • Set up and support Fujifilm video tower / system. • Inspect, troubleshoot, and maintain all Fujifilm equipment. • Provide support as it relates to the functionality and operation of Fujifilm equipment throughout the given regional hands-on event and/or training. • Pack up all Fujifilm equipment after each event and/or training. • Identify process improvement opportunities and design and implement workflows to improve efficiency. • Offer regional support to accounts on the proper handling, reprocessing and overall functionality of Fujifilm equipment. • Support use of Fujifilm equipment in clinical research projects. • Share key learnings with regional clinical specialists in support of overall management of these accounts. • Attend local, regional, and national trade shows as requested. • Adhere to all safety policies and procedures. • Comply with all applicable U.S. Food and Drug Administration (U.S. FDA) medical device regulatory requirements, applicable ISO 13485 standard requirements and all other applicable laws, regulations, and standards.

• solving complex challenges • consider joining our team