Role Description Join our community as a Technical Support Consultant today and thrive in a multicultural and multilingual environment while enjoying your home office. Unlock your potential by mastering new skills and achieving challenging goals in cooperation with our People First management approach. - Deliver outstanding technical support via emails and video calls; - Collaborate with internal teams to investigate and resolve customer issues efficiently; - Represent the company by ensuring a positive customer experience throughout the issue resolution process; - Develop strong product knowledge to provide accurate guidance and support; - Assist customers with customized reports and analysis using data visualization tools; - Monitor and troubleshoot connection issues using internal and external tools; - Maintain detailed records of customer interactions, troubleshooting steps, and resolutions within the support ticketing system; - Escalate complex technical issues to engineering teams when required to ensure timely resolution; - Maintain deep understanding of client solutions and meet KPI. Qualifications - Excellent English skills (at least C1 for both spoken and written); - 3-5 years of experience in customer and technical support role is a must; - Proven knowledge of the payments ecosystem mechanisms; - Ability to troubleshoot using databases & other technical tools; - Excellent customer-facing skills to ensure a positive customer experience; - Strong analytical thinking and research skills; - Ability to identify when an escalation to the Engineering team is required; - Positive, proactive and responsible attitude; - Personal computer (at least 8Gb of RAM) with a stable internet connection (minimum 45 Mbps–download and 20 Mbps–upload). Requirements - Experience with SQL / Postman; - Experience with MongoDB, Tableau, Snowflake; - QA background. Benefits - Fixed schedule: Monday–Friday, 10 AM - 6 PM GMT+3; - Opportunity to cooperate fully remotely; - Inclusive international environment; - Compensation in USD; - Rewards for referring friends; - Balance between project workload and personal time, but also – internal health policy; - Responsive leadership interested in your development and long-lasting cooperation; - Greenhouse conditions for self-development; - A culture built on trust, with no time-tracking requirements. *The items listed in this section may vary depending on the terms of your engagement. Certain benefits and conditions typically apply to employees; independent contractors may not be eligible for all of these. The specific terms, including compensation, benefits, and work conditions, will be clearly defined in your agreement if selected.

Title: Educational Consultant - Per Diem - Middle School Math – N Location: New York City, New York Work Type: Onsite, Part Time Job ID: JR05044 Job Description: At Curriculum Associates, we believe in the potential of every child and are changing the face of education technology with award-winning learning programs like i-Ready that serve a third of the nation’s K–8 students. For more than 50 years, our commitment to making classrooms better places, serving educators, and supporting accessible learning experiences for all students has driven the continuous improvement of our innovative programs. Our team of more than 2,500 employees is composed of lifelong learners who stand behind this mission, working tirelessly to serve the educational community with world-class programs and support every day. You must live within 30 miles of the posting city. You must have a Middle School Math Coaching experience Are you a retired educator or educator transitioning out of the classroom? This is an excellent opportunity to join a mission-driven company focused on creating equitable classrooms for students, and still be part of a school community! Curriculum Associates is seeking a temporary, part-time Professional Learning Educational Consultant (Math) with a background in teaching mathematics, coaching teachers, delivering professional development and support, analyzing data, and working with school leaders. Working closely with the Senior Director of Professional Learning, sales team, and other Curriculum Associates professionals, the Educational Consultant (Math) will be responsible for facilitating high-quality professional development, training, support, data analysis, and communicating consultatively with schoolteachers and leaders.  Hours: Per Diem consultants are scheduled on an as-needed basis, paid hourly. Schedule is highly dependent on customer demand – professional development is usually scheduled with partners during normal school hours. Our peak times of the year include August through October and then again January and February, although we deliver professional development throughout the school year. Given the as-needed and heavily seasonal nature of this role, we do not recommend that you maintain a full-time role that operates during school hours, simultaneous with the Per Diem Educational Consultant role at Curriculum Associates. We provide compensation for PD delivery, internal training, travel time, and travel expenses. Location: This position is based in New York City, NY.  Candidates must either currently live in or be open to relocating to State/City, State. Must have own transportation as this role requires considerable travel beyond the posted location. Additionally, a valid driver's license is required for this role. Travel: Travel up to 80% is required and considered an essential function of the job for all educator-facing positions. Travel includes overnight stays at hotels and transportation via car, plane, and/or public transportation. Compensation: We offer a competitive hourly rate starting at $65/hour for educator-facing professional learning delivery. Additional compensation is provided for preparation, co-facilitation, internal meetings, travel, and other required work activities. Benefits: Company-provided laptop. Ability to keep all travel points for flights and hotels booked for work-related travel. Mileage reimbursement may be available for applicable travel. Start Date: ASAP The impact you'll have: - Become an expert on the company’s online diagnostic and instruction program and Common Core product, focusing on Mathematics - Serve teachers in the classroom by coordinating on-site product training and professional development courses for teachers and school administrators. Adjust professional development workshops within specified parameters to fit the needs of the participants - Help to ensure equity in the classroom by delivering professional development courses to teachers, coaches, and leaders on how to effectively implement Ready and i-Ready to impact classroom learning - Meet teachers where they are and provide tailored on-site support to teachers, coaches, and leaders. This may range from providing lesson planning and pacing support, to helping educators analyze data and apply it to instruction, to working with leaders to identify evidence of implementation successes and challenges - Engage in internal cycle of professional improvement and development (including being observed, receiving feedback, and being coached) - Track and submit detailed training notes, as well as complete all assignments in a timely manner - Present a professional image at all times to customers and prospects What we're looking for: - Bachelor’s degree and at least 2+ years of experience in teaching Mathematics, coaching teachers of Mathematics, and providing Mathematics professional development. To best serve our educators and students, we would love to see experience teaching mathematics at the secondary (6–12) level and/or with a Bachelor’s or Master’s degree in Mathematics or Mathematics education - Strong working knowledge of the Common Core State Standards for Mathematics for Grades 6–8 (or comparable state standards), including both the content standards and the practice standards. - Fluency with using digital tools including online assessments, and a high level of comfort discussing and applying data with teachers and leaders - Understand principles of adult learning and how to apply them to professional development to ensure participants meet learning objectives - Excellent facilitation, interpersonal, and communication skills - Exceptional time management skills: ability to manage multiple tasks and prioritize appropriately. Proven organizational skills and high attention to detail - Excellent computer and internet skills including knowledge of Office programs (Outlook, Word, PPT, etc.); knowledge of online meeting programs (e.g. Zoom/WebEx) a plus. - Ability to work independently and as part of an educational cohort

Role Description EXL Risk Control is a leading provider of risk assessments and loss control surveys for commercial lines insurance carriers. We are seeking candidates who possess 10+ years of experience with a major insurance carrier and/or national broker in commercial Property & Casualty Risk Control, excellent communication skills, computer proficiency, and a commitment to meeting client quality and timeliness standards. Those with these skills as well as knowledge or experience in commercial insurance, inspections, or fire and safety assessments are encouraged to apply. - Responsible for scheduling on-site surveys. - Provide risk evaluation and risk improvement reports to insurance industry clients. - Reports contain information necessary to underwrite a commercial insurance policy. - Include recommendations to control and/or correct potential loss producing conditions. - Manage assignments, secure customer appointments within a local territory, and complete work assignments on time. - May work on special projects or conduct challenging risk evaluation surveys. - Insured businesses range from Middle Market to Large Multi-location commercial size. - Consultants will work from home or office and travel to local commercial business operations. - Assess risk for various commercial insurance lines of business including: - Property - General Liability - Workers Compensation - Auto/Fleet - Products Liability - Inland Marine - Builders Risk Qualifications - 10+ years of Risk Control Consulting experience. - Experience working with major carrier or national brokerage preferred. - BS Degree in Engineering, Safety and/or the physical sciences is preferred. - CSP or ARM designations preferred but not required. - Experience in Commercial Lines Property/Casualty Loss Control. - Experience in Commercial Lines Property/Casualty Underwriting. - Experience in Commercial Lines Property/Casualty Claims Adjuster. - Experience in commercial insurance inspections. - Experience in Fire and Life Safety investigations/inspections. Requirements - Computer with an image/document scanner. - Digital camera or tablet. - High speed internet access. - Measuring device such as a laser, 100 ft. tape, or measuring wheel. - Reliable vehicle. Company Description Commercial and personal line insurance carriers rely on EXL as a key business partner through our Castle High Value and EXL Risk Control service offerings. We offer a variety of field inspection and risk control services to support our clients’ underwriting processes. EXL’s consultants deliver industry-leading professionalism, quality and turn-around time, and our innovative solutions help our clients keep ahead of the competition.

• Act as the interface between the project manager and the development team to: • Gather client requirements • Lead design workshops for the master data repository • Design the repository data model as well as associated processes and rules • Produce the technical and functional design of the repository exchange interfaces • Participate in the configuration of vendor solutions • Contribute to change management (user training, go‑live support, etc.) • Upstream project work: develop demonstrators (POC) • Present the solution(s) to the client • Contribute to responses to requests for proposals (RFPs)