Role Description We are seeking a Network Operations Center (NOC) Engineer to oversee the monitoring, maintenance, and optimization of our network infrastructure. The ideal candidate will have hands-on experience in SMS A2P, be proficient with the Alaris SMSC or similar and has at least two years of relevant experience. As a NOC Engineer, you will play a crucial role in ensuring the smooth operation of our network, proactively identifying issues, and resolving them efficiently. - Continuously monitor and improve the performance of SMS routes, proactively identifying and addressing potential delivery issues or inefficiencies - Monitor real-time traffic and route performance, responding swiftly to network alerts and delivery issues - Investigate and diagnose technical issues related to SMS routing, including network configurations, logs, and routing failures - Monitor and maintain the Messaging routing scheme ensuring 24/7 availability - Promptly respond and escalate TT's from Customers to Suppliers - Manage and troubleshoot alarms, alerts, and incidents using Alaris monitoring systems - Respond to network issues promptly, escalating to senior teams when necessary - Perform root cause analysis to prevent future occurrences of network disruptions - Collaborate with cross-functional teams to support system upgrades and configuration changes - Document and update operational processes, procedures, and incident reports - Continuously optimize system performance and implement best practices for network reliability Qualifications - Bachelor’s degree in Telecommunications, Computer Science, or related field (or equivalent work experience) - 2+ years of experience in a NOC or telecom environment - Proficiency with Alaris systems is a must - Strong understanding of networking protocols, technologies, and troubleshooting techniques - Excellent problem-solving skills with the ability to work under pressure - Strong communication skills to collaborate with internal teams and external stakeholders - Having experience in the voice field would be a plus Benefits - Competitive salary and performance-based bonuses - Paid annual leave days & paid sick leave days - Flexible working hours and a supportive work-life balance culture - Paid access to premium AI tools - Team events and company outings - Access to professional development programs and continuous training - Growing company with the potential to take over responsibility and grow personally

Role Description North Point Technology is seeking an experienced MES Controls Engineer to support manufacturing operations in a high-volume discrete manufacturing environment. This role focuses on Manufacturing Execution Systems (MES), PLC integration, real-time production execution, and automation system reliability. The ideal candidate will work closely with engineering, operations, and production teams to support and optimize MES-driven manufacturing processes. - Support MES-to-PLC integrations during system launches, production ramp-ups, and ongoing manufacturing operations. - Configure, establish, and maintain communications between MES and PLC systems. - Integrate MES template routines and user-defined data types (UDTs) into PLC programs. - Create, modify, and maintain PLC tags and logic required to support MES transactions and production reporting. - Collaborate with Process Engineers and MES teams to ensure successful integration of manufacturing processes. - Document MES-related PLC modifications, troubleshooting activities, and production support efforts. - Troubleshoot PLC, HMI, and industrial network issues impacting MES functionality and production execution. - Support the accuracy and integrity of real-time production reporting and manufacturing data. - Assist in resolving production issues affecting throughput, efficiency, quality, and system performance. - Partner with production supervisors, operators, and engineering teams to support effective manufacturing workflows. - Support MES-based quality validation and enforcement processes. - Maintain and manage part numbers, product structures, and production data within the MES environment. - Assist with audits, investigations, root cause analysis, and manufacturing data requests. - Identify opportunities to improve MES functionality, automation performance, and manufacturing processes. - Support MES enhancements, software updates, system upgrades, and new production rollouts. Qualifications - Bachelor’s degree in Engineering, Automation, Manufacturing, Electrical Engineering, Computer Engineering, or a related technical discipline. - Experience working with Allen-Bradley/Rockwell and Siemens PLC and HMI platforms. - Strong PLC programming, troubleshooting, and diagnostic skills. - Experience supporting manufacturing automation and industrial control systems. - Knowledge of industrial networking and plant-floor communication protocols. - Ability to analyze and resolve complex production and system integration issues. - Strong communication skills and ability to work effectively with engineering, operations, and production teams. Preferred Qualifications - Experience supporting Manufacturing Execution Systems (MES) in a production environment. - Experience integrating ERP, MES, and PLC systems. - Knowledge of discrete manufacturing processes. - Experience supporting system implementations, upgrades, and production launches. - Familiarity with production reporting, manufacturing data collection, and quality management systems. - Experience with continuous improvement initiatives and manufacturing process optimization. Benefits - Excellent compensation. - Benefits package. - Flexible work-life balance. - Close-knit and open atmosphere. - Direct availability of owners to team members. Company Description North Point Technology is THE BEST place to work for curious-minded engineers motivated to support our country’s most crucial missions! We focus on long-term projects, leveraging the latest technology in support of innovative solutions to solve our customer’s most difficult problems. Come join us! Apply with North Point Technology today! For positions requiring a federal security clearance, your clearance level must be clearly identified on your resume.

Role Description Zur Erweiterung des kleinen, hoch spezialisierten Team wird eine erfahrene Persönlichkeit mit Fokus auf Programmierung von Automatisierungslösungen gesucht, die eigenverantwortlich und mit hoher technischer Expertise agiert. - Entwicklung, Programmierung und Implementierung von Automatisierungslösungen im GMP-Umfeld - Konfiguration und Inbetriebnahme von HMI- und SPS-Systemen (z. B. TIA Portal, Zenon/Copa-Data, WinCC) - Begleitung und Durchführung von Systemtests, Inbetriebnahmen und Qualifizierungen - Direkte Zusammenarbeit mit Kunden vor Ort (z. B. Anforderungsanalyse, Troubleshooting) - Mitwirkung bei Erstellung und Pflege von Designdokumentationen (FS, SDS, HDS) gemäß pharmazeutischer Qualitätsstandards - Sicherstellung der Data Integrity in allen Phasen des Projekts Qualifications - Fundierte Ausbildung im Bereich Elektrotechnik, Automatisierungstechnik oder Mechatronik (HTL, Fachschule, FH, TU o. ä.) - Praktische Erfahrung in der Programmierung von Automatisierungssystemen, bevorzugt im GMP-regulierten Umfeld - Idealerweise Berufserfahrung in Pharmaunternehmen oder Sondermaschinenbau mit Pharmabezug oder Automatisierungstechnik für Pharma- oder Biotech-Kunden - Sehr gute Kenntnisse in Siemens TIA Portal, WinCC, Zenon (Copa-Data) - Hohes Maß an Selbstständigkeit und Zuverlässigkeit sowie Reisebereitschaft (25 %) Benefits - Maximale Flexibilität: Freie Einteilung von Arbeitszeit und Arbeitsort – vollständige Remote-Arbeit möglich - Einsätze beim Kunden: ca. 25 % Vor-Ort, hauptsächlich in Tirol sowie zwischen München und Wien - Eine hochspezialisierte, schlanke Organisation ohne unnötige Bürokratie - Enge Zusammenarbeit mit erfahrenen Engineering-Kollegen - Attraktives Gehalt: ab EUR 66.000 brutto jährlich, zzgl. leistungsabhängiger Prämien und umfangreicher Benefits - Weiterentwicklungsmöglichkeiten in einem zukunftssicheren und wachsenden Nischenmarkt

Role Description At Counterpart Health, we are transforming healthcare and improving patient care with our innovative primary care tool, Counterpart Assistant. By supporting Primary Care Physicians (PCPs), we are able to deliver improved outcomes to our patients at a lower cost through early diagnosis and longitudinal care management of chronic conditions. We are looking for an experienced Site Reliability and Infrastructure Engineer to join our engineering team. You will support Counterpart Health’s existing technology infrastructure by: - Reviewing and improving processes - Developing automation tools to eliminate toil - Troubleshooting issues as they arise You will collaborate with technical leads across engineering disciplines, as well as data scientists and technology professionals, to develop and maintain a modern, scalable infrastructure platform that supports domestic and international workloads across various compute, storage, and networking needs. As a Senior Site Reliability Engineer, you will: - Build systems for declarative application and infrastructure lifecycle management, including continuous deployment, continuous integration, Kubernetes cluster management, and service/workload inventory. - Prioritize and troubleshoot infrastructure issues, minimizing downtime and responding to alerts efficiently. - Contribute to setting the direction of the Site Reliability Engineering (SRE) team, ensuring goals align with Counterpart Health’s company-wide objectives. - Foster a collaborative, high-performance culture that promotes motivation, innovation, and cross-disciplinary teamwork. - Streamline and automate infrastructure processes, including delivery pipelines and database changes. Qualifications - 5+ years of programming experience and proficient in at least one of the following languages: Python, Go, or Shell Scripting. - In-depth knowledge of containerization technologies and orchestration, such as Docker, Containerd, and Kubernetes, along with experience with CNCF-based technologies like Helm, gRPC, and Prometheus. - Experience with public cloud platforms such as GCP, Azure, or AWS. - Knowledgeable in networking fundamentals, including TCP/IP, UDP, firewalls, routing, DNS, and load balancing. - Experience with Linux system administration and a solid understanding of Linux design principles. - Understanding of key SRE concepts, such as monitoring, performance tuning, and automation. - Ability to work autonomously with limited guidance, proactively identifying and solving problems. - Excellent communication and collaboration skills, with the ability to work effectively with cross-functional teams and adapt to new challenges and evolving technologies. Benefits - Competitive base salary and equity opportunities. - Performance-based bonus program, 401k matching, and regular compensation reviews. - Comprehensive medical, dental, and vision coverage. - No-Meeting Fridays, monthly company holidays, access to mental health resources, and a generous flexible time-off policy. - Remote-first culture that supports collaboration and flexibility. - Learning programs, mentorship, professional development funding, and regular performance feedback and reviews. - Employee Stock Purchase Plan (ESPP) offering discounted equity opportunities. - Reimbursement for office setup expenses. - Monthly cell phone & internet stipend. - Paid parental leave for all new parents. - And much more! Company Description In 2018, Clover Health set out to do something unprecedented: build a clinically intuitive, AI-enabled solution that fits within physicians' workflows to help support the earlier diagnosis and management of chronic conditions. Years later, that vision is a reality, with thousands of practitioners using Counterpart Assistant during patient visits to improve disease management, reduce medical expenses, and drive success in value-based care. With an exceptional team of value-based care and technology experts, Counterpart Health is driving value-based care at the speed of software. Counterpart Health is a subsidiary of Clover Health. From Clover’s inception, Diversity & Inclusion have always been key to our success. We are an Equal Opportunity Employer and our employees are people with different strengths, experiences, perspectives, opinions, and backgrounds, who share a passion for improving people's lives. Diversity not only includes race and gender identity, but also age, disability status, veteran status, sexual orientation, religion and many other parts of one’s identity. All of our employee’s points of view are key to our success, and inclusion is everyone's responsibility.