Senior AI Solutions Architect
Location
CET (UTC+1)
Posted
3 days ago
Salary
0
Seniority
Senior
Job Description
Senior AI Solutions Architect
MSI Technologies Inc.
Role Description We are seeking a highly experienced and hands-on Senior AI Solutions Architect to design and deliver enterprise-grade, agentic AI solutions. This pivotal role involves leveraging Large Language Models (LLMs) and integrating them with critical business platforms such as ServiceNow, ERP systems, and data & analytics environments. The ideal candidate will translate complex business challenges into innovative AI-driven workflows, automation, and seamless system integrations, ensuring solutions are secure, scalable, and production-ready. This is a 100% remote position, requiring alignment with Portugal business hours (9:00 AM to 6:00 PM or 12:00 PM to 8:00 PM Portugal time). Qualifications - Software Engineering Background - 5+ years of software engineering experience - Strong backend development expertise (Python preferred) - Proven experience designing and delivering Generative AI solutions in enterprise environments - Hands-on experience with LLMs (e.g., GPT-4o, o-series models) within Microsoft Azure environments - Strong understanding of Retrieval-Augmented Generation (RAG) and Grounding strategies - Experience designing Agentic AI systems, including Orchestrator architectures and Multi-agent architectures - Experience integrating AI solutions with ServiceNow, Salesforce, ERP platforms (SAP, Oracle, or equivalent) - Strong knowledge of REST APIs, Enterprise integration patterns, OAuth, Microsoft Entra ID, RBAC - Ability to design end-to-end workflows across multiple enterprise systems - Experience with performance, scalability, reliability, observability, logging, monitoring, KPI definition - Experience with AI safety mechanisms and operational guardrails - Experience with Microsoft Azure, Azure OpenAI, Azure AI Services, Docker, Azure Container Apps, Azure App Services - Experience with CI/CD pipelines (GitHub Actions) Requirements - Ability to balance business needs, technical constraints, and operational requirements - Strong systems-thinking and problem-solving abilities - Ability to translate complex business requirements into technical solutions - High autonomy, ownership, and accountability - Strong communication skills with technical teams and business stakeholders Desired Skills - Real-time AI systems - Voice solutions - Streaming architectures - WebSockets - Experience with other LLM providers like OpenAI, Claude, Gemini - Knowledge of enterprise knowledge bases (SharePoint, search indexes) - Experience with Conversational AI, Chatbots, Voice assistants
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