• Work with Enterprise customers to understand their business requirements, use cases, and develop prescriptive solutions recommendations • Develop and deliver value-based, technical solution demonstrations to enterprise audiences • Owning and drive structured proof-of-value process that secures the technical win • Work closely with Product, Support, Customer Success and Engineering teams to ensure alignment of our solutions to enterprise customer needs • Own the full customer lifecycle from pre-sale evaluation through product adoption and expansion • Develop and maintain relationships with customers and key partners • Stay up-to-date on the latest technologies and trends in our industry

• Work with Enterprise customers to understand their business requirements, use cases, and develop prescriptive solutions recommendations • Develop and deliver value-based, technical solution demonstrations to enterprise audiences • Owning and drive structured proof-of-value process that secures the technical win • Work closely with Product, Support, Customer Success and Engineering teams to ensure alignment of our solutions to enterprise customer needs • Own the full customer lifecycle from pre-sale evaluation through product adoption and expansion • Develop and maintain relationships with customers and key partners • Stay up-to-date on the latest technologies and trends in our industry

Role Description The AI Enablement Solution Architect is responsible for advancing AI capabilities that materially improve our products and platforms—from initial concept through implementation and adoption. The role focuses on identifying where applied AI can drive measurable outcomes, shaping the approach with engineering and data science, and ensuring solutions are integrated into real product workflows across teams. This position requires demonstrated, hands-on experience delivering AI-enabled work in production environments, including the ability to engage credibly on solution design, data needs, integration patterns, evaluation considerations, and operational readiness. The role also strengthens front-end delivery by using AI-assisted discovery to accelerate early ideation into clear scope, feature definition, and user story readiness, improving throughput and reducing downstream rework. Success depends on strong executive communication and practical leadership: the ability to frame opportunities and tradeoffs clearly, align stakeholders quickly, and keep multiple teams moving toward implementation and measurable impact. Primary Responsibilities - Define and communicate AI solution approaches aligned to business objectives, platform strategy, and delivery constraints. - Lead solution optioning and decision support by documenting tradeoffs across value, feasibility, data readiness, integration approach, sequencing, and delivery complexity. - Partner with engineering and data science to translate technical considerations into clear delivery plans, including implementation approach, evaluation strategy, and operational readiness needs. - Drive cross-team implementation by coordinating with multiple product and application teams to integrate AI capabilities into end-to-end product workflows, ensuring consistent execution through release. - Apply AI-assisted methods to accelerate early discovery and definition—moving ideas into implementable features and well-formed user stories with reduced rework. - Produce solution artifacts that enable delivery (solution direction, phased approach, key decisions, and rationale) and support architecture review forums as needed. - Present effectively to varied audiences, from technical working sessions to product leadership and executive stakeholders, focusing on decisions, outcomes, and implications. Qualifications - Demonstrated experience leading AI-enabled initiatives through implementation and release in partnership with engineering and data science teams. - Proven solid technical fluency in AI solution considerations (data needs, integration patterns, measurement/evaluation, and operationalization) sufficient to guide solutioning and tradeoff discussions. - Proven excellent communication skills, including strong written artifacts, clear facilitation, and the ability to tailor messaging to technical, business, and executive audiences. - Demonstrated ability to operate independently, set direction in ambiguous spaces, and advance work through structured problem framing, sound judgment, and proactive stakeholder engagement. Preferred Qualifications - Experience in a software engineering role (or equivalent hands-on engineering background), enabling effective partnership with engineering teams through design and implementation. - Experience delivering solutions within a large enterprise environment (Fortune 500 or similarly complex scale), including cross-team coordination, platform integration, and stakeholder alignment. - Experience applying AI-assisted approaches to accelerate requirements discovery, feature definition, and backlog readiness in real delivery environments. - Familiarity with architecture operating practices such as solution intent development and participation in architecture review processes. - Proven track record of shaping “net-new” ideas into durable, fundable initiatives—bringing a point of view, challenging assumptions constructively, and moving concepts forward through influence and clarity. Requirements - *All employees working remotely will be required to adhere to UnitedHealth Group’s Telecommuter Policy. Benefits - Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. - In addition to your salary, we offer benefits such as a comprehensive benefits package, incentive and recognition programs, equity stock purchase, and 401k contribution (all benefits are subject to eligibility requirements). - The salary for this role will range from $112,700 - $193,200 annually based on full-time employment. - We comply with all minimum wage laws as applicable. Application Deadline This will be posted for a minimum of 2 business days or until a sufficient candidate pool has been collected. Job posting may come down early due to volume of applicants.

About Zscaler Zscaler accelerates digital transformation to ensure our customers can be more agile, efficient, resilient, and secure. As an AI-forward enterprise, we are constantly pushing the envelope, leveraging the world’s largest security data lake to power our cloud-native Zero Trust Exchange platform. This innovation protects our customers from cyberattacks and data loss by securely connecting users, devices, and applications in any location. Here, impact in your role matters more than title and trust is built on results. We say, impact over activity. We seek innovators who actively use AI to amplify their impact and who thrive in an environment where we leverage intelligent systems to stay ahead of evolving threats. We believe in transparency and value constructive, honest debate—we’re focused on getting to the best ideas, faster. We build high-performing teams that can make an impact quickly and with high quality. To do this, we are building a culture of execution centered on customer obsession, collaboration, ownership, and accountability. We value high-impact, high-accountability with a sense of urgency where you’re enabled to do your best work and embrace your potential. If you’re driven by purpose, thrive on solving complex challenges, and want to be part of the team that’s helping to secure the AI age, we invite you to bring your talents to Zscaler and help shape the future of cybersecurity. Role We are looking for a Senior Sales Engineer to join our Enterprise account team. This is a New England based role, reporting to the Sales Engineering Manager in the Americas Field Sales department. You will be responsible for architecting technical solutions that directly address and resolve critical customer pain points. What you’ll do (Role Expectations) - Overseeing the technical sales process - Running Proof of Value from start to finish, as the technical and industry expert - Collaborating and supporting internal Zscaler teams Who You Are (Success Profile) - You act like an owner. Your passion for the mission fuels your bias for action. You operate with integrity because you genuinely care about the outcome. You adapt to what’s needed, navigating seamlessly between high-level strategy and hands-on execution. - You are a problem-solver. You seek out challenges because you are energized by finding solutions, knowing that solving the hard problems delivers the biggest impact. - You are customer-obsessed. You build deep empathy for the customer—both internal and external—and anchor your decisions in solving their real-world problems. You champion their needs from start to finish, knowing their success is our success. - You champion simplicity. You are skilled at distilling complex problems, user needs, and technical concepts into clear, simple, and actionable plans. You are a precise communicator who brings clarity and focus to every interaction. - You are resilient and adaptable. You view change as an opportunity and setbacks as temporary. You maintain composure and focus in high-pressure situations, guiding yourself and your team through complexity with a steady, positive hand. What We’re Looking for (Minimum Qualifications) - Foundational understanding of AI/ML technologies and experience leveraging, securing, or positioning AI-driven solutions to optimize outcomes within your functional domain - Bachelor's Degree or equivalent experience - 5 to 8+ years of experience as a Sales Engineer or Systems integrator - Knowledge of network security technologies What Will Make You Stand Out (Preferred Qualifications) - Demonstrated ability to act as a Consultative AI Advisor, guiding customers through AI change management, including mapping manual business workflows to agentic AI systems and managing expectations around non-deterministic outputs - Industry certifications including CCNP, JNCIP, PCNSA , CISSP, or CCSP - Experience working with large enterprise and major accounts #LI-remote #LI-CW1 Zscaler’s salary ranges are benchmarked and are determined by role and level. The range displayed on each job posting reflects the minimum and maximum target for new hire salaries for the position across all US locations and could be higher or lower based on a multitude of factors, including job-related skills, experience, and relevant education or training. The base salary range listed for this full-time position excludes commission/ bonus/ equity (if applicable) + benefits. Base Pay Range $154,875—$221,250 USD At Zscaler, we are committed to building a team that reflects the communities we serve and the customers we work with. We foster an inclusive environment that values all backgrounds and perspectives, emphasizing collaboration and belonging. Join us in our mission to make doing business seamless and secure. Our Benefits program is one of the most important ways we support our employees. Zscaler proudly offers comprehensive and inclusive benefits to meet the diverse needs of our employees and their families throughout their life stages, including: - Various health plans - Time off plans for vacation and sick time - Parental leave options - Retirement options - Education reimbursement - In-office perks, and more! Learn more about Zscaler's hybrid working model and benefits here. By applying for this role, you adhere to applicable laws, regulations, and Zscaler policies, including those related to security and privacy standards and guidelines. Zscaler is committed to providing equal employment opportunities to all individuals. We strive to create a workplace where employees are treated with respect and have the chance to succeed. All qualified applicants will be considered for employment without regard to race, color, religion, sex (including pregnancy or related medical conditions), age, national origin, sexual orientation, gender identity or expression, genetic information, disability status, protected veteran status, or any other characteristic protected by federal, state, or local laws. See more information by clicking on the Know Your Rights: Workplace Discrimination is Illegal link. Pay Transparency Zscaler complies with all applicable federal, state, and local pay transparency rules. Zscaler is committed to providing reasonable support (called accommodations or adjustments) in our recruiting processes for candidates who are differently abled, have long term conditions, mental health conditions or sincerely held religious beliefs, or who are neurodivergent or require pregnancy-related support.