• Drive delivery excellence across mission-critical IT platforms that enable secure access, resilient infrastructure, and scalable network performance for a global organization • Shape how Identity and Access Management, cloud infrastructure, and networking teams operate, ensuring faster, more predictable outcomes • Own the evolution of Agile delivery across multiple teams while influencing enterprise-wide standards through the Scrum Master Center of Excellence • Partner with engineering and business leaders to align priorities, reduce delivery friction, and unlock measurable efficiency through AI-assisted workflows and modern tooling • Gain visibility into enterprise-scale initiatives and play a key role in advancing delivery maturity, innovation, and cross-functional collaboration • Lead Agile delivery across multiple concurrent teams, ensuring consistent execution of sprint planning, standups, reviews, retrospectives, and backlog refinement • Drive alignment and delivery outcomes across Identity and Access Management, cloud infrastructure, and networking initiatives by managing dependencies and reducing cross-team friction • Shape and evolve the Scrum Master Center of Excellence by mentoring peers, standardizing practices, and advancing Agile maturity models across the organization • Champion adoption of AI-driven delivery tools to improve backlog quality, automate reporting, and increase team efficiency with measurable impact • Improve delivery predictability and performance by analyzing metrics such as velocity, cycle time, and throughput, and coaching teams on data-driven improvements • Facilitate program-level planning activities, including quarterly planning and scaled Agile events, to ensure alignment across teams and initiatives • Surface risks, technical debt, and delivery constraints early, providing actionable recommendations to leadership • Build domain understanding in IAM, cloud infrastructure, and networking to proactively identify risks and enable more effective stakeholder communication • Develop and maintain Agile playbooks, documentation, and onboarding materials to support consistency and scalability of delivery practices

• Help to build a global, secure, scalable, and cost-effective Cloud platform using Kubernetes in AWS. • Develop and evolve Kubernetes operators and other cloud-native automation in Kubernetes. • Build products and tools enabling engineering teams to create and maintain their cloud resources autonomously. • Help to ensure security and compliance by delivering secure products and implementing DevSecOps integrations. • Improve observability, reliability, and cost awareness. • Support engineering teams in the products and tools usage. • Build and maintain a modern CI/CD set of tools and services. • Keep all the Kubernetes clusters highly available and reliable. • Contribute to our product documentation (e.g. user guide, configurations, operations, and troubleshooting procedures) • Participate in the definition of standards, RFCs (Request for Comments), guidelines and best practices. • Live the mission: inspire and empower others by genuinely caring for your own wellbeing and your colleagues. Bring wellbeing to the forefront of work, and create a supportive environment where everyone feels comfortable taking care of themselves, taking time off, and finding work-life balance.

• Lead design and implementation of the CDS Hooks platform, including card orchestration, hook context handling, EHR-side logic orchestration, and integration with downstream data services • Own CDS Hook API contracts and evolution, ensuring compliance with SMART CDS Hooks specification while adding performance, reliability, and healthcare-specific optimizations • Lead technical integration with EMR systems (Epic, NextGen, Athena, ECW) for CDS Hook discovery, execution, card rendering, and user action handling • Design, build, and maintain public-facing REST and event-driven APIs exposing clinical data, quality metrics, care gaps, attribution data, and decision support content to partners and provider-facing applications • Establish API contracts, versioning strategies, and deprecation policies that balance innovation with stability for external consumers • Implement and maintain API security patterns including OAuth 2.0, scope-based authorization, rate limiting, and audit logging for compliant clinical data access • Design and optimize real-time or near-real-time data pipelines feeding CDS Hooks and APIs—ensuring low latency, high freshness, and graceful failure modes • Design and implement comprehensive testing and QA frameworks for CDS Hooks and APIs — including hook context validation, card rendering verification, and clinical workflow testing across EMR systems • Establish reliability metrics and SLAs (latency, availability, freshness) for CDS Hook delivery and API performance; measure and track against clinical requirements • Define and measure clinical impact metrics — adoption of CDS Hooks, clinician interaction rates, workflow integration success, and patient outcome influence • Exercise architectural judgment across tradeoffs in correctness, latency, scalability, maintainability, and operational risk in clinical data systems • Design and implement reliability patterns for CDS and API services including monitoring, alerting, failure detection, graceful degradation, and incident recovery • Partner with Data Reliability Engineer to define and operate SLAs for CDS Hook delivery, API response times, and data freshness aligned to clinical needs • Establish and uphold engineering standards for API design, data schemas, integration patterns, and interoperability; maintain high-quality technical documentation and OpenAPI specifications • Partner with Data Engineering to align upstream data models, gold-layer datasets, and platform capabilities with clinical decision support and API requirements • Serve as the technical authority on clinical interoperability standards (SMART CDS Hooks, FHIR, HL7, CDS Hooks, EHR integration patterns) • Collaborate with Product, Clinical Operations, and Business stakeholders to clarify requirements, translate clinical workflows into platform features, and shape product direction • Act as trusted technical advisor to EMR partners, healthcare systems, and external API consumers; ensure expectations and delivery are well-defined and predictable • Ensure all CDS and API services comply with healthcare security, privacy, and regulatory requirements (HIPAA, state regulations, payer mandates) • Partner with IT Security and Compliance teams to implement secure access controls, audit logging, encryption, and data protection measures across delivery mechanisms • Design and implement audit trails for all clinical data access; support compliance audits and regulatory reporting • Mentor team members through design reviews, pairing, and architectural guidance on clinical data integration and API design • Document new and existing systems, designs, processes, and procedures

• A UK Government Security Check (SC) clearance is required for this role • Help lead the development of backend services for a government client leveraging the latest commercial and open-source technologies • Designing, developing, documenting and deploying backend services with a focus on high availability, low latency and scalability • Design, develop, document and deploy new or enhanced features to our backend services that meet functional / non-functional business requirements • Actively participate in the team’s elaboration and estimation of user stories • Build frequent, small releases to maintain the team’s momentum • Collaborate closely with other engineers in our cross-functional feature teams • Build, optimise and operate our Continuous Deployment pipelines • Maintain operational responsibility for the services that your team owns.