• Conduct research and system interviews • Conduct business process diagnostics • Develop ICT solution roadmap • Prepare ICT solution proposals • Lead ICT solution implementation • Manage change related to the ICT solution

• Migrate aircraft maintenance and operational data from PDFs, spreadsheets, and other customer-provided documentation into standardized Veryon templates. • Review, validate, and organize customer data to ensure completeness, consistency, and accuracy before migration. • Support onboarding projects for various aircraft types while ensuring all required documentation is properly processed. • Utilize Salesforce to manage customer onboarding activities and track implementation progress for each client and aircraft. • Maintain high standards of data integrity throughout the onboarding process. • Identify, investigate, and resolve data discrepancies independently while ensuring accurate system configuration. • Validate migrated data to ensure compliance with internal standards and customer requirements. • Perform quality assurance reviews to minimize errors and maintain consistently high accuracy levels. • Communicate professionally with customers via email regarding onboarding requirements, missing documentation, and project updates. • Collaborate with cross-functional teams to ensure smooth information exchange and successful project completion. • Support continuous communication between internal stakeholders to maintain alignment on onboarding milestones. • Independently manage multiple onboarding projects while meeting established deadlines. • Continuously identify opportunities to improve onboarding workflows, data migration processes, and operational efficiency. • Seek guidance when needed while proactively identifying learning opportunities and knowledge gaps. • Contribute to process documentation and onboarding best practices that improve scalability and consistency.

Role Description Our Revenue Operations team acts as the strategic bridge between Finance, Sales, and other go-to-market functions, ensuring alignment across forecasting, planning, and performance analysis. We are responsible for delivering accurate revenue projections, driving operational efficiency, and enabling data-driven decision-making across the organization. We are seeking a highly analytical and technically skilled Senior Commercial Insights Analyst to support our go-to-market teams with predictive modeling, forecasting, and performance analytics. In this role, you will partner closely with Sales, Marketing, Customer Success, and Finance to build data models and forecasting frameworks — including pipeline conversion and win-rate analysis — that drive revenue growth and operational efficiency. This individual contributor role will report directly to the Senior Director, FP&A and play a key part in shaping our revenue strategy. The ideal candidate is detail-oriented, analytically rigorous, and comfortable building statistical models in a fast-paced, collaborative environment. A strong background in SQL, Tableau and/or Sigma is essential for building predictive dashboards, forecasting models, and enabling data accessibility across the organization. What You'll Do - Design, build, and maintain predictive dashboards and reporting in Salesforce, Tableau and/or Sigma to track pipeline health, forecast accuracy, win rates, and GTM performance - Develop and refine forecasting models (e.g., pipeline-weighted forecasting, cohort-based win-rate analysis, sales velocity modeling) to improve prediction accuracy across the commercial funnel - Analyze historical trends and build statistical models to identify drivers of win/loss rates, deal velocity, and conversion at each funnel stage - Conduct scenario modeling and sensitivity analysis to support forecasting under varying market and pipeline conditions - Partner with Marketing Operations to build attribution models and analyze campaign-to-pipeline-to-revenue conversion - Serve as a strategic advisor to GTM leadership, translating complex quantitative models into clear, actionable recommendations - Partner with Finance on annual planning, budgeting, and revenue modeling, incorporating predictive analytics into long-range forecasts - Build and maintain SQL-based data pipelines to support dashboard automation and self-service reporting - Communicate analytical methodology and findings to both technical and non-technical stakeholders, and drive adoption of data-informed decision-making Qualifications - 4+ years of experience in Revenue Operations, Sales Operations, Business Intelligence, or a related analytics role, with direct experience in forecasting or predictive modeling - Bachelor's degree in a related field (Business, Finance, Economics, Analytics, Statistics, Information Systems, or similar) - Advanced proficiency in SQL and Tableau and/or Sigma, including data modeling, dashboard automation, and performance optimization - Experience building forecasting or predictive models (e.g., win-rate modeling, pipeline conversion analysis, regression-based forecasting) in a SaaS or subscription-revenue environment - Hands-on experience with CRM systems (e.g., Salesforce) and GTM tools (e.g., HubSpot, Salesloft, Gong) - Familiarity with statistical concepts (e.g., regression analysis, cohort analysis, confidence intervals) as applied to commercial forecasting - Ability to thrive in a rapidly changing startup environment, handling multiple projects with flexibility and a positive attitude - Excellent written and verbal communication skills, with the ability to translate technical analysis for cross-functional stakeholders Benefits - The salary range for this position is $77,000 – $143,000 per year, which represents the base pay the company reasonably and in good faith expects to pay for this role. Actual pay within this range will be determined based on factors such as relevant experience, skills, and qualifications. - Depending on the position, employees may also be eligible to participate in a company bonus or commission plan. - All employees are eligible for a comprehensive benefits package, including medical, dental, and vision coverage, unlimited paid time off, and participation in the company’s 401(k) plan with employer contribution. Why we love Definitive, and why you will too! - Industry leading products - Work hard, and have fun doing it - Incredibly fast growth means limitless opportunity - Flexible and dynamic culture - Work alongside some of the most talented and dedicated teammates - Definitive Cares, our community service group, gives all of us a chance to give back - Competitive benefits package including great healthcare benefits and a 401(k) match

Role Description The Replenishment Analyst supports the replenishment team by helping ensure optimal inventory levels across distribution centers and stores. This role is essential in managing planogram-based replenishment, supporting item placement and store execution, and coordinating with the field team to forecast fixture and supply replenishment needs for resets, store readiness, and ongoing operational execution. The Replenishment Analyst collaborates closely with internal team members, including: - Category buyers - Field teams - Space planning/planogram partners - Distribution center management - Store operations - External vendors They support continuous improvement in inventory management, planogram performance, and supply availability. Qualifications - Strong analytical skills - Hands-on experience supporting planogram replenishment in a fast-paced retail or wholesale environment - Comfortable using data analysis, replenishment systems, and supply chain tools - Proactive approach to identifying and resolving inventory issues - Highly organized and able to manage multiple priorities - Strong interpersonal skills Requirements - Support replenishment strategies based on trend analysis, planogram requirements, store capacity, store shrink considerations, and item-level demand - Support replenishment activities by analyzing planogram requirements, forecasting needs, and inventory execution - Analyze inventory data and maintain replenishment parameters - Partner with category buyers, space planning/planogram teams, field operations, and distribution center teams - Coordinate with the field team to forecast fixture and supply needs - Monitor fixture and supply inventory levels, usage trends, and replenishment timelines - Coordinate promotional product orders and allocations - Apply supply chain and replenishment practices to enhance sales and inventory effectiveness - Identify opportunities to improve replenishment practices - Monitor and evaluate supplier performance and compliance - Facilitate effective communication and collaboration with stakeholders - Understand and demonstrate safe work practices - Comply with all company policies and procedures - Complete special projects and other duties as assigned Company Description