• Monitor the architecture and identify opportunities to optimize code to maintain and enhance mainframe performance. • Debug, troubleshoot, and analyze complex system interactions to keep mission-critical applications running. • Extract business logic from legacy systems for migration or integration with cloud-based services.

• Design, code, and maintain end-to-end features, from the user interface to business logic and data persistence. • Build scalable, high-performance services using Python, ensuring clean, well-tested code. • Develop reusable components and responsive interfaces using React or Angular, with a focus on performance and accessibility. • Develop and consume RESTful and/or GraphQL APIs, ensuring integrity and security in front-to-back communications. • Actively participate in code reviews, architectural decisions, and the promotion of best practices (Clean Code, SOLID, and Design Patterns). • Work in multidisciplinary squads, collaborating with designers and Product Owners to turn business requirements into viable technical solutions.

• Interface with business customers, gathering and understanding requirements. • Interface with customer and Genesys data science teams in discovery, extraction, loading, data transformation, and analysis of results. • Define and utilize data intuition process to cleanse and verify the integrity of customer & Genesys data to be used for analysis. • Implement, own, and improve data pipelines using best practices in data modeling, ETL/ELT processes. • Build, improve, and provide ongoing optimization of high-quality models. • Work with PS & Engineering to deliver specific customer requirements and report back customer feedback, issues, and feature requests. • Continuous improvement in reporting, analysis, and overall process. • Visualize, present, and demonstrate findings as required. • Perform knowledge transfer to customer and internal teams. • Communicate within the global community respecting cultural, language, and time zone variations. • Demonstrate flexibility to adjust working hours to match customer and team interactions.

• Develop new features using .NET and JavaScript. • Evolve and maintain critical platform components. • Participate in the analysis, investigation, and resolution of complex issues. • Build and consume RESTful APIs. • Collaborate on the technical evolution of the application and continuous code improvement. • Contribute to the solution's stability, scalability, and performance. • Work closely with technical teams and stakeholders to meet business needs.