Role Description The Business Analyst supports the USDA Client Experience Center (CEC) by conducting enterprise-level business and process analysis for major IT initiatives. This role evaluates organizational processes, identifies gaps, develops sustainable improvements, and ensures alignment with government and industry best practices. The analyst leads requirements gathering, process mapping, documentation, and performance metric development to streamline operations and enhance service delivery across the Division. Key Responsibilities - Process Improvement & Organizational Analysis - Evaluate gaps in existing processes and develop sustainable improvements and standards. - Conduct holistic reviews of business processes to ensure enterprise alignment and best practice integration. - Provide recommendations for operational and project process improvements, including benchmarking and metrics analysis. - Manage, document, and implement approved organizational process changes. - Requirements Gathering & Process Mapping - Facilitate and lead requirements gathering sessions with stakeholders across CEC. - Translate business requirements into documented system processes, workflows, and deliverables. - Produce visually descriptive, complex process maps and management-level summaries. - Align requirements and process maps with associated projects and organizational initiatives. - Project & Initiative Support - Provide subject matter expertise for planning, reporting, and managing process improvement projects. - Support CEC Strategic Direction by coordinating assigned process improvement efforts. - Work with CEC resources to develop resource charts, inventories, workflows, and best practice recommendations. - Documentation & Deliverables - Produce written deliverables using standard contracting terminology. - Document Service Desk and IT functional area metrics, best practices, and performance measures. - Track effectiveness of recommended improvements and provide data-driven justification for changes. - Support organizational survey analysis, operational IT business process improvements, and other divisional initiatives. Qualifications - Minimum of 3 years of experience in business analysis, process improvement, or IT service management. - Demonstrated experience with requirements gathering, process mapping, and workflow documentation. - Strong understanding of ITIL concepts and enterprise process improvement methodologies. - Ability to develop visually descriptive process maps and management-level summaries. - Experience analyzing metrics, benchmarking, and developing performance measures. - Excellent communication skills for facilitating sessions and producing clear documentation. - Ability to work collaboratively with cross-functional teams and federal stakeholders. Benefits - 401(k) - Dental insurance - Health insurance - Paid time off - Vision insurance

Role Description The Senior Budget Analyst supports the Bureau of Prisons (BOP) by providing expert-level budget formulation, execution, and financial analysis. The analyst ensures compliance with federal regulations, delivers high‑quality financial insights, and supports leadership in making informed resource decisions that align with mission priorities. - Provide financial analysis and recommendations to support strategic planning, resource allocation, and operational decision-making. - Monitor budget execution and financial performance to ensure compliance with federal regulations, appropriations law, and agency policies. - Develop financial reports, spending analyses, forecasts, and budget justifications for senior leadership. - Oversee financial management activities including budgeting, accounting, internal controls, financial reporting, and audit readiness. - Conduct financial reviews and identify risks, trends, and opportunities for cost savings and operational efficiencies. - Advise leadership on financial management policies, procedures, compliance requirements, and funding strategies. - Coordinate with program managers and stakeholders to evaluate funding requirements and recommend resource allocation solutions. - Support audits, corrective action plans, and financial management reviews involving internal and external oversight organizations. - Ensure the integrity, accuracy, and reliability of financial data and financial management systems. Qualifications - Extensive knowledge of federal financial management principles, budgeting, accounting, and appropriations law. - Strong understanding of budget formulation, execution, fund control, and financial reporting in a federal environment. - Experience developing and implementing financial policies, procedures, and internal controls. - Knowledge of federal financial systems and reporting requirements. - Advanced analytical, forecasting, and financial management skills. - Ability to interpret financial data and present recommendations to executive leadership. - Strong written and verbal communication skills. - Experience supporting audits, compliance reviews, and corrective action initiatives. - Proficiency with Microsoft Excel and financial management systems. Requirements - Bachelor's degree in Finance, Accounting, Business Administration, Public Administration, or related field. Additional years of relevant experience may substitute for education. - Minimum 15 years of progressively responsible experience in federal financial management, budgeting, accounting, or related disciplines. - Experience managing budget formulation and execution activities within a federal agency environment. - Experience providing financial guidance and recommendations to senior leadership. - Knowledge of federal financial regulations, appropriations law, internal controls, and financial reporting requirements. Preferred Qualifications - Experience serving in a Financial Manager, Comptroller, Budget Officer, or Chief Financial Officer support role. - Experience supporting federal audits and audit resolution activities. - Experience supervising financial management staff and leading cross-functional financial operations. - Familiarity with federal financial systems such as UFMS, FMIS, CARS, TRUFACS, or similar enterprise financial management systems. - Professional certifications such as CPA, CGFM, CDFM, PMP, or equivalent. - Experience supporting large, multi-site organizations with complex funding structures. Benefits - The salary range for this position is $160,000 to $170,000 annually. - Competitive base salary commensurate with qualifications and experience. - Comprehensive benefits package, including medical, dental, and vision insurance. - 401(k) plan with company matching. - Tax-deferred savings options. - Supplementary benefits. - Paid time off. - Professional development opportunities.

• Build and maintain reporting for InfoTrack Exchange’s supply-side marketplace, including county-level coverage, agency performance, service-level agreement compliance, and business intelligence dashboards. • Own and maintain the partner agency data model, replacing manual spreadsheets with an integrated view of agency status, volume, tier, coverage area, and pipeline stage. • Partner with Operations to standardize agency sourcing and qualification processes and create pipeline visibility that supports proactive recruitment in new markets. • Develop financial and operational models to guide geographic expansion decisions, including market sizing, coverage gap analysis, and agency capacity modeling for current and future markets. • Collaborate with Engineering and Business Intelligence teams to transform ad hoc Snowflake queries into reliable, governed reports and contribute to data model documentation and schema design. • Define, track, and report on key performance indicators and product initiative success metrics, presenting coverage and performance insights to leadership. • Conduct data quality audits, identify gaps between operational systems and reporting, and drive solutions that improve data accuracy, consistency, and integrity.

Role Description As a Consultant at AllCloud, you will be responsible for bringing Salesforce project implementations to life by working closely with our customers. You should be proficient at engaging with clients to gather the most pertinent information and be capable of explaining difficult concepts and solving problems quickly and efficiently. You will lead an engagement team and assist customers with implementations, integrations, and custom-development projects. In this dynamic role, you will use your expertise and leadership to create Salesforce.com solutions, technical designs, best practices, and application implementations. The ideal candidate should possess an intense passion for ensuring that our customers enjoy lifetime success. - Work breakdown is 10% Project Management, 45% Analysis, 45% Technical (drawing on technical and/or CRM product knowledge in advanced configurations of the salesforce.com application) Qualifications - 2+ years as a Salesforce Business Analyst or Salesforce Configuration. - 2+ years of the platform- or solution-architecture experience in a custom-system development environment for a medium- to large-sized organization. - 2+ years of marketing cloud experience. - Excellent knowledge of Salesforce: Salesforce Platform / Sales Cloud / Service Cloud / Community Cloud, advanced Configuration, security/permissions Management, data Migration, data Model. - Familiar with Apex & Visualforce/Lightning Components design considerations. - Experience in Agile project methodology including backlog management, user story & acceptance criteria, sprint planning, etc. Requirements - Facilitate business process review workshops and perform a detailed analysis of client business requirements. - Responsible for the evaluation and breakdown of business requirements into User Stories with level of effort, pros / cons, best practices and recommended approach. - Responsible for the documentation of User Stories including Acceptance Criteria, Assumptions & Constraints, Size, Priority, and recommended solution. - Create project deliverables such as business requirements, solution design, functional specifications, and report of findings. - Responsible for managing the Feedback Loop for completed User Stories through Build. - Configure Salesforce systems using declarative functionality and framework. - Manage technical teams for Force.com development and integrations to other business applications. - Migrate data from customer legacy systems using Salesforce data migration tools. - Responsible for managing and leading User Acceptance Testing including the strategy, implementation, reporting, and management of the end-user testing. - Develop a training curriculum and deliver end-user training. Certifications Preferred - Agile Certifications, preferred. - Salesforce Administrator, required. - Salesforce Advanced Administrator, required. - Salesforce Platform App Builder, required. - Salesforce Sales Cloud Consultant, required. - Salesforce Service Cloud Consultant, required. Benefits - Competitive salaries. - Bonus incentives. - Benefits. - Flexible hours. - Mentoring.