Role Description We're seeking a Senior Manager, Teammate Experience to help build and strengthen a culture where teammates feel supported, respected, engaged, and empowered to do their best work. This is an exciting opportunity to help shape our People Operations function while partnering closely with leaders across a rapidly growing, multi-state healthcare organization. As the Senior Manager, Teammate Experience, you'll serve as a trusted advisor to teammates and leaders while helping create consistent, positive employee experiences across the organization. Key Responsibilities - Lead employee relations matters with professionalism, fairness, and confidentiality. - Conduct workplace investigations involving policy violations, performance concerns, harassment, discrimination, retaliation, and workplace conflict. - Partner with leaders to coach through employee challenges and difficult conversations. - Develop and enhance teammate engagement, recognition, onboarding, and retention initiatives. - Build scalable employee relations processes and people programs to support organizational growth. - Analyze employee feedback, engagement, turnover, and workforce trends to identify opportunities for improvement. - Create training, tools, and resources that strengthen leadership effectiveness. - Partner closely with Executive Leadership, Clinical Operations, Compliance, Legal, and People Operations to manage organizational risk while supporting a positive workplace culture. - Utilize HRIS and reporting tools to monitor trends, maintain documentation, and support data-driven decision making. - Travel to company locations as needed to support investigations, leadership coaching, and teammate engagement initiatives. Qualifications - Bachelor's degree in Human Resources, Business, Organizational Development, or related field (or equivalent experience). - 5+ years of progressive experience in Human Resources, Employee Relations, People Operations, or Teammate Experience. - Experience conducting workplace investigations and managing sensitive employee relations matters. - Experience developing HR programs, processes, and scalable people practices. - Strong experience using HRIS platforms and workforce reporting tools. - Excellent communication, conflict resolution, and relationship-building skills. - Ability to balance empathy with accountability while making sound business decisions. - Ability to work independently in a fast-paced, evolving environment. - Willingness to travel approximately 20–30%. Preferred Qualifications - Multi-site healthcare, ABA, behavioral health, or healthcare services experience. - Experience supporting multi-state employment practices. - SHRM-CP, SHRM-SCP, PHR, SPHR, or comparable HR certification. - Experience supporting remote and field-based teams. - Knowledge of employment law and workplace investigation best practices. - Experience in high-growth or private equity-backed organizations. What Makes You Successful - Relationship-focused and approachable. - Highly organized and detail-oriented. - Emotionally intelligent. - Comfortable navigating difficult conversations. - Decisive with strong professional judgment. - Process-oriented and solutions-focused. - Collaborative across departments. - Passionate about creating an exceptional employee experience. Benefits - Competitive salary. - 10% annual bonus opportunity. - Medical, dental, and vision insurance. - Paid time off and company holidays. - 401(k). - Professional development opportunities. - Remote work flexibility. - A collaborative, mission-driven culture focused on growth and innovation.

• Sustain, develop, build and grow the GSI ecosystem for the identified territory, owning the GSI business plan for the region and delivering against it • This includes defining joint go-to-market strategies with key GSI partners and ensuring CrowdStrike is embedded within their security practice offerings and client delivery frameworks • Coordinate with Channel Sales Engineers and other internal resources to drive technical enablement across GSI partners • Develop a technical enablement strategy that supports GSI partners in building CrowdStrike competency within their practices, ensuring their technical teams are equipped to position, implement, and support CrowdStrike solutions independently • Support and facilitate engagement between CrowdStrike's internal sales and technical teams and GSI partners' sales, pre-sales, and delivery teams • Act as the primary liaison to ensure alignment on joint opportunities, account mapping, and coordinated pursuit strategies • Strategise and coordinate with marketing on the design and execution of marketing programmes, events, and campaigns targeted at GSI partners and their end customers • Drive awareness of CrowdStrike's platform within GSI practices and support GSI-led demand generation activities • Develop a comprehensive GSI business plan outlining how target revenues and objectives for the year will be achieved, including partner tiering, investment priorities, and joint pipeline targets with each key GSI • Proactively maintain ongoing knowledge of the GSI landscape, including partner strategies, organisational structures, competitive dynamics, and emerging opportunities within the territory • Understand how GSIs are positioning cybersecurity services and where CrowdStrike can differentiate • Maintain thorough knowledge of CrowdStrike products, sales strategies and objectives, value proposition, and the competitive landscape to effectively support GSI partners in positioning CrowdStrike within their service portfolios • Ability to travel across Northern Europe to engage with GSI partners, attend joint events, and support strategic opportunities as required

• Work with the Director and NRPA’s contract lobbying firm to implement NRPA’s legislative agenda • Focus on congressional outreach that advances NRPA’s legislative agenda and promotes NRPA’s profile among Members of Congress and their staff • Conduct outreach to Congress and their staff in a bipartisan fashion on organizational policy goals • Support the implementation of the biennial NRPA legislative agenda through team dialogue and strategy development • Collaborate with department and contract lobby firm on targeted outreach plans • Draft and disseminate NRPA’s written communication to Capitol Hill • Respond to NRPA member requests for legislative updates • Build and strengthen strategic partnerships with organizations that further NRPA’s policy agenda outcomes

• Own and lead corporate-level relationships across a portfolio of mid-market dental and aesthetics partners, serving as the strategic point of contact for owners, executives, and operations leadership. • Drive monthly and quarterly business reviews covering portfolio performance, fee economics, top-line revenue growth, utilization, and how each account benchmarks against industry standards and peer groups. • Coordinate partner initiatives across the organization - aligning corporate priorities with HFD’s field sales team to ensure location-level execution of enterprise-level commitments. • Analyze portfolio and credit performance data to evaluate account health, identify risks and expansion opportunities, and build data-backed action plans that drive adoption and volume. • Translate financing economics - approval rates, fee structures, funding speed, credit-spectrum coverage - into executive-level ROI conversations that deepen partner commitment. • Expand your book of business: identify whitespace within existing partners (new locations, new service lines, new verticals) and convert relationships into net-new growth. • Provide structured field intelligence - partner needs, competitive dynamics, market trends - back to HFD leadership to sharpen product and go-to-market strategy. • Maintain disciplined CRM hygiene, account planning, and forecasting to support accurate business visibility.