Job Description Are You Ready to Make It Happen at Mondelēz International? Join our Mission to Lead the Future of Snacking. Make It Matter. You are a specialist in a process, workstream or area in Mondelēz International Digital Services, working to support impeccable service operations. How you will contribute You will use your in-depth process and service knowledge in your area of expertise to ensure that service level agreements and obligations are met. As a co-owner of the development of standard operating procedures, you will drive standardization and simplification of processes. In addition, you will provide input for training materials, ensure that standard operating procedures and data protection activities comply with Mondelēz International policies and the law, analyze and report on exceptions and offer recommendations for process improvements, and lead the sustainable continuous improvement process for the team. What you will bring A desire to drive your future and accelerate your career. You will bring experience and knowledge in: - Your specific process area - Working in a shared service organization - Being a good team player and influencing others - Process design and mapping, and business requirement gathering experience - Communicating effectively, applying interpersonal skills and taking initiative Relocation Support Available? No Relocation support available Business Unit Summary We value our talented employees, and whenever possible strive to help one of our associates grow professionally before recruiting new talent to our open positions. If you think the open position you see is right for you, we encourage you to apply! Our people make all the difference in our succes Mondelēz International is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation or preference, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law. Excited to grow your career? We value our talented employees, and whenever possible strive to help one of our associates grow professionally before recruiting new talent to our open positions. If you think the open position you see is right for you, we encourage you to apply! IF YOU REQUIRE SUPPORT TO COMPLETE YOUR APPLICATION OR DURING THE INTERVIEW PROCESS, PLEASE CONTACT THE RECRUITER Job Type Temporary (Fixed Term) Service Operations (Delivery) Global Business Services

Title: Payroll Specialist Location:Kirkland, Washington Department: Accounting Job Type: Full-Time Shift: Day Hours/Week: 40 Req: 54280 Minimum Salary: 28.83 Maximum Salary: 46.14 Job Description: Wage Range: $28.83 - $46.14 per hour Hybrid Remote in Washington State only Posted wage ranges represent the entire range from minimum to maximum. For jobs with more than one level, the posted range reflects the minimum of the lowest level and the maximum of the highest level. Some positions also offer additional premiums based on shift, certifications or degrees. Job offers are determined based on a candidate's years of relevant experience, level of education and internal equity. Job Summary: Responsible for processing, auditing, and updating electronic employee data and employee time records in a timely, complete, and accurate manner. Verify payroll records are complete to ensure proper payment of wages to employees and accurate financial statement reporting. Primary Duties: 1. Processes employee payroll information (timesheets, deductions authorizations, etc.). Prints and transmits paychecks, ensuring accurate and timely payment made to employees according to the Fair Labor Standards Act, and union contracts for each payroll period. 2. Ensures accuracy of any premium pay changes, contract changes, union roster changes, and union due deductions. 3. Remains current with Human Resources policies, Payroll policies, and public policy changes affecting payroll rules and guidelines. 4. Processes off-cycle checks and verifies payments are correct. 5. Processes garnishments and communicates garnishment information to all parties. 6. Responsible for answering employee questions in a timely manner. Analyzes and responds to employee inquiries and concerns and involves other resources/staff as needed. 7. Submit union reports and issues checks for union dues and other miscellaneous deductions. 8. Performs other duties as assigned. License, Certification, Education or Experience: REQUIRED for the position: ● High school graduation or equivalent ● 1 year of payroll/accounting experience ● General office experience ● Data Entry skills ● Key-board and 10-key by touch ● Outstanding organization ability with strong attention to detail DESIRED for the position: ● Associate degree ● Computer skills with ERP system ● Experience in a health care organization or a heavily unionized environment Benefit Information: Choices that care for you and your family At EvergreenHealth, we appreciate our employees’ commitment and contribution to our success. We are proud to offer a suite of quality benefits and resources that are comprehensive, flexible, and competitive to help our staff and their loved ones maintain and improve health and financial well-being. • Medical, vision and dental insurance • On-demand virtual health care • Health Savings Account • Flexible Spending Account • Life and disability insurance • Retirement plans 457(b) and 401(a) with employer contribution) • Tuition assistance for undergraduate and graduate degrees • Federal Public Service Loan Forgiveness program • Paid Time Off/Vacation • Extended Illness Bank/Sick Leave • Paid holidays • Voluntary hospital indemnity insurance • Voluntary identity theft protection • Voluntary legal insurance • Pay in lieu of benefits premium program • Free parking • Commuter benefits • Cafeteria & Gift Shop Discount

• Process payroll: Prepare, review, and process regular payroll accurately and on schedule using our automated payroll system. • Handle the administrative setup for new hires (e.g., offer letters, background checks, Form I-9, tax forms) and offboarding workflows for departing team members. • Maintain confidential HR databases and digital personnel files ensuring compliance with federal and state regulations. • Respond promptly to employee inquiries regarding company policies, paid time off (PTO), and general HR procedures

Job Description About Us HiBob helps modern, mid-size businesses transform the way they manage people, giving HR and managers all they need to connect, engage, develop, and retain top talent. Since 2015, we've achieved consecutive triple-digit year-over-year growth, all backed by our amazing team of Bobbers from across the globe, making us the choice HRIS of over 3500 midsize and multinational companies. Our HR platform is intuitive, data-driven, and built for the way people work today: globally, remotely, and collaboratively. Come and be you with us Being a Bobber is all about being you. We want you to bring all parts of yourself to work, giving you the freedom and confidence to be the best you and do your best work. If that's bubbly, shy, precise, funny, bold, kind, honest, brilliant, or anything in between, we're waiting with open arms. Come join us. Our team is growing as our customer base is expanding fast. We are looking to hire an enthusiastic Manager on our US CX payroll and benefits team. This is a leadership role responsible for leading the technical support operations for HiBob's US Payroll & Benefits solutions during a pivotal phase of growth. The role is accountable for ensuring the timely resolution of complex technical issues, driving operational excellence, improving platform stability, and leading a team of technical support specialists focused on delivering reliable, high-quality support to customers and internal stakeholders. Note: For candidates based in the New York Metro Area, this is a hybrid role requiring 2 days per week in our NYC office. We love the energy, collaboration, and connection that come from working together in person-and we hope you do too! Job Requirements We want to hear from you if you have: - 10+ years of leadership experience in payroll, benefits, managed services, customer operations, or related functions, influencing business outcomes through operational excellence, strategic execution, and people leadership. - Comprehensive knowledge of payroll support operations, including case management, escalation frameworks, service delivery models, SLA management, quality assurance, and customer support best practices within a payroll environment. - Demonstrated ability to create a culture of accountability, ownership, and continuous improvement while maintaining high levels of employee engagement and performance. - Strong leadership presence with the ability to influence, challenge, and collaborate effectively with stakeholders at all levels of the organization. - Experience leading teams through periods of growth, transformation, ambiguity, and operational change. - Deep expertise in US payroll operations, including federal, state, and local payroll regulations, taxation, compliance requirements, and payroll best practices. - Strong understanding of US benefits administration and the interaction between payroll, benefits, and employee lifecycle processes. - Experience managing complex payroll scenarios, escalations, compliance risks, and customer-impacting issues within a fast-paced environment. - Ability to translate complex payroll and benefits concepts into clear business and customer-focused outcomes - Ability to make sound decisions and maintain operational stability during high-pressure situations, incidents, and periods of uncertainty. - Strong executive communication and stakeholder management skills, with the ability to confidently represent Customer Experience perspectives in senior leadership discussions. - Demonstrated ability to influence priorities, drive alignment across teams, and balance customer needs with business objectives. - Experience contributing to service innovation, operational readiness, or the launch of new products, services, or customer offerings. - Identify and implement process improvements to increase efficiency, reduce defects, and improve customer experience - Foster a high-performance, accountable, and customer-centric team culture aligned with HiBob values - Act as a voice of the customer internally, ensuring insights from CX inform product and service improvements Job Responsibilities This role combines deep domain expertise in US payroll and benefits with strong operational leadership, ensuring service delivery is accurate, compliant, and scalable. The role is accountable for team performance, customer outcomes, and operational excellence, while also acting as a strategic partner to Product, Engineering, and Go-To-Market teams to shape and launch new services. - Build and lead a high-performing Technical Support team for HiBob's US Payroll & Benefits solutions, focused on technical excellence, accountability, and customer impact. - Own and scale support operations, including incident management, escalations, workforce planning, knowledge management, and performance metrics. - Comprehensive knowledge of payroll support operations, including case management, escalation frameworks, service delivery models, SLA management, quality assurance, and customer support best practices within a payroll environment. - Establish and govern operational performance frameworks, leveraging SLAs, KPIs, quality metrics, and workforce planning to drive accountability and measurable business outcomes. - Serve as the senior escalation point for complex, high-risk payroll matters, providing leadership and resolution for sensitive customer, compliance, and operational challenges. - Champion payroll compliance and operational integrity across all service delivery activities, ensuring adherence to federal, state, and local payroll regulations, tax requirements, and statutory obligations. - Proactively identify operational, compliance, and customer risks, implementing controls, governance, and mitigation strategies that protect both customers and the business. - Act as a trusted partner to senior stakeholders across Product, Engineering, Compliance, Customer Success, Revenue, and Customer Experience, ensuring customer needs, operational realities, influence priorities, and reduce recurring technical issues. - Influence the evolution of HiBob's payroll capabilities by providing operational expertise, customer insight, and market knowledge that inform product development, service enhancements, and strategic priorities. - Support Go-To-Market initiatives through payroll expertise, solution consultation, and operational guidance, helping position HiBob as a trusted payroll and benefits partner in the US market - Act as an internal subject matter expert and advisor, elevating payroll knowledge, operational best practices, and customer-centric thinking across the wider organization Base salaries for this role range from $140,000 - $170,000 per year. As an HR company, HiBob seeks to create a best-in-class employee experience for all Bobbers. We take immense pride in the diversity of our team and in creating an environment that is fair and equitable for all. Ensuring pay equity across race, gender, and all other forms of diversity is pivotal to this mission. When determining salary ranges for our roles, we look at external market data and the salaries of Bobbers holding the same or similar roles. Our pay bands are wide because great candidates come to us with a broad range of experience and skill sets. When making individual pay rate decisions, we take into account the candidates' depth of experience, their qualifications relative to incumbent employees, and their location-among other factors. Benefits At HiBob, our people are at the heart of everything we do. We're building a global village of ambitious, thoughtful, and talented Bobbers who want to do the best work of their careers. With a vibrant NYC office and remote teammates across the country, we've created an environment where people can be themselves, grow quickly, and make a real impact. Joining HiBob means working alongside exceptional people while being supported with competitive compensation, comprehensive benefits, and pre-IPO equity , including the perks below. Ownership & Financial - Equity in a global, high-growth HR tech SaaS leader - 401(k) with a 3% company match effective the month following your start date - $2,500 employee referral bonus Health & Wellbeing - Medical, dental, and vision coverage from day one - $1,920 annual wellness stipend to support your physical and mental wellbeing - Annual Headspace membership and expanded wellness benefits Workplace Flexibility - Hybrid working model for Bobbers in the NY metro area - Temporary work from anywhere for up to 2 months per year (after 6 months) Work-Life Balance - Generous paid time off and company holidays to rest, recharge, and enjoy - Bob Balance Days - 4 additional days within a calendar year - Enjoy a company-wide long weekend at the beginning of each quarter - Your birthday off - plus a special gift from us Work From Home - Home office allowance to set up your ideal workspace Community & Culture - Two paid Social Impact days each year to give back to causes you care about - Frequent team and company social events , both in-person and virtual Location Eligibility: While this is a remote position, HiBob is currently authorized to hire in the following states: CA. CO, CT, DC, FL, GA, IL, IN, KS, MA, MD, MN, NC, NH, NJ, NV, NY, OH, OK, OR, PA, RI, SC, TN, TX, UT, VA, WA. Candidates must reside in one of these states to be considered for employment. Join HiBob and be part of a dynamic, people-centric organization where your impact will shape the future of work. Apply now and unleash your potential in a supportive, inclusive environment that celebrates your uniqueness.