Modern all-in-one software escrow solutions for agile development companies and their clients
Customer Success Specialist – LegalTech
Location
Netherlands
Posted
3 days ago
Salary
0
Seniority
Senior
Job Description
Customer Success Specialist – LegalTech
Codekeeper
• Ensure customers attain their desired outcomes using our product or service • Act as an essential bridge between our company and its customers • Conduct legal research and draft legal documents • Offer support on legal matters contributing to overall service quality • Receive requests from users and leads about services offered • Make sure customer requests are handled quickly and correctly • Support customers in setting up connections between source code management platform • Work with leads in guiding them about services via email and chat • Draft reports and send them back to customers • Manage the process of drafting legal agreements according to customer requirements
Job Requirements
- Familiarity with LegalTech concepts
- Prior experience in customer success or similar role is preferred
- Proficiency in drafting legal documents
- Exposure to working with diverse companies of varying sizes and industries
- Analytical thinking, and a proactive attitude
- Excellent written English communication skills
- Proficiency in modern web tools like Google Docs and similar platforms
- Highly organized with a strong attention to detail
- Comfortable adapting and multitasking in a fast-paced environment
Benefits
- Passionate and fun-loving colleagues
- Startup mindset with ample opportunities for growth
- Regular team activities and gatherings
- Comprehensive onboarding process with a dedicated ramp-up period
- A supportive team that values open communication and direct feedback
- A chance to excel in your career and make a difference
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