• Partner closely with product engineering squads (embedded model) • Own production reliability for high-SLA and complex customer environments • Design and implement automation to scale our reliability practices • Ensuring our customers meet our SLO targets • Define and evolve per-tenant SLOs and reliability models • Proactively reduce SLO burn to prevent repeat incidents • Serving as a primary escalation point and on-call for relevant incidents • Lead customer-impacting incident response and post-incident reviews • Contribute to design docs and code reviews • Influence feature design to ensure production scalability and operability • Build automation to eliminate toil where needed • Improve alert quality and reduce noisy escalations

• Design, implement and evolve CI/CD pipelines • Provision and maintain cloud infrastructure using GCP, AWS and Azure • Automate infrastructure using Terraform and Ansible • Operate, administer and scale Kubernetes (GKE) and Docker environments • Define, implement and track reliability metrics and practices such as SLIs, SLOs, SLAs, MTTR and MTTD • Build observability, monitoring, alerting and APM • Work with monitoring and observability tools such as Dynatrace, Datadog, Grafana, Prometheus and the ELK Stack (Elasticsearch and Kibana) • Monitor performance and availability indicators including Latency, Traffic, Errors and Saturation • Collaborate closely with squads, promoting platform engineering best practices, automation and reliability

• Partner closely with product engineering squads (embedded model) • Own production reliability for high-SLA and complex customer environments • Design and implement automation to scale our reliability practices • Ensuring our customers meet our SLO targets • Define and evolve per-tenant SLOs and reliability models • Proactively reduce SLO burn to prevent repeat incidents • Serving as a primary escalation point and on-call for relevant incidents • Lead customer-impacting incident response and post-incident reviews • Contribute to design docs and code reviews • Influence feature design to ensure production scalability and operability • Build automation to eliminate toil where needed • Improve alert quality and reduce noisy escalations

Role Description Seeking a senior-level DevSecOps Engineer with strong developer experience supporting containerized applications in an AWS cloud environment. Ideal candidate will: - Identify, prove out, test, and implement pipeline process improvements - including utilizing new or existing GitLab or third-party tools or features. - Exhibit excellent customer service skills to educate customers on pipeline functionality and troubleshoot pipeline issues. - Interact with all levels of organizational personnel, from training and mentoring teammates to developing and presenting briefs to leadership. Essential Functions: - Develop and implement cloud-native DevSecOps functionality for CI/CD pipeline solutions in AWS; improve and maintain GitLab pipeline configurations. - Understand/interpret Cyber Security guidelines to resolve code vulnerabilities. - Maintain, monitor, and proactively research/pilot solutions to optimize and improve the parent scan pipeline; provide recommendations for technology advancement to streamline CI/CD tools and processes. - Assist with GitLab upgrades as received from the vendor (i.e. bi-weekly, monthly, etc.; requires evening support). - Design and build secure, scalable, and automated container environments using Amazon ECS and EKS. - Configure customer projects/access to pipeline, including configuring git on customer assets and credentials in customer repositories. - Onboard new applications/customers to the CI/CD environment, working closely with application developers to provide training/technical guidance/troubleshooting assistance. - Craft/help customers craft gitlab-ci.yaml files to orchestrate their child pipelines or test projects; create, maintain, update, and monitor health checks. - Research, perform analysis of alternatives, recommend technical solutions, and architect new CI/CD environments and pipelines, such as Cloud migration or supporting classified systems. - Provide demos/overviews/briefs/newsletters regarding the pipeline and/or associated tools to customers and/or leadership of various levels. - Update and maintain documentation. - Provide mentorship to junior teammates. - Other duties as assigned or required. Qualifications - CI/CD implementation experience required. - Design/development of DevSecOps pipelines experience required. - Proficient communication and documentation skills with experience preparing technical guidance, how-to instructions, test plans, demos, and/or presenting training to internal and external stakeholders required. - Experience with Amazon ECS and EKS required. - CompTIA Sec+ certification is required and must show proof before interview. - BS/BA degree and 10 years related experience OR AA/AS degree and 14 years related experience OR HS and 16 years related experience. Requirements - Experience with specific CI/CD related tools such as GitLab Ultimate, Nexus, DORA metrics, and Prisma Cloud (formerly Twistlock) highly desired. - Experience working in a DoD environment highly desired. - Experience with OpenShift and Nexus is a plus. - Ability to work independently in a fast-paced technical environment. Benefits - Health Care Plan (Medical, Dental & Vision) - Retirement Plan (401k, IRA) - Life Insurance (Basic, Voluntary & AD&D) - Paid Time Off (Vacation, Sick & Public Holidays) - Short Term & Long Term Disability - Training & Development - Wellness Resources - Stock Option Benefit