Grafana Labs logo
Grafana Labs

Grafana Labs supports organizations’ monitoring, visualization and observability goals. 950,000+ active installations

Senior Software Engineer – Databases, SRE

DevOps EngineerDevOps EngineerFull TimeRemoteSeniorTeam 501-1,000Since 2014H1B SponsorCompany SiteLinkedIn

Location

United States

Posted

19 hours ago

Salary

$154.4K - $185.3K / year

Seniority

Senior

Job Description

Senior Software Engineer – Databases, SRE

Grafana Labs

• Partner closely with product engineering squads (embedded model) • Own production reliability for high-SLA and complex customer environments • Design and implement automation to scale our reliability practices • Ensuring our customers meet our SLO targets • Define and evolve per-tenant SLOs and reliability models • Proactively reduce SLO burn to prevent repeat incidents • Serving as a primary escalation point and on-call for relevant incidents • Lead customer-impacting incident response and post-incident reviews • Contribute to design docs and code reviews • Influence feature design to ensure production scalability and operability • Build automation to eliminate toil where needed • Improve alert quality and reduce noisy escalations

Job Requirements

  • 6+ years engineering experience, 3+ in SRE/CRE/production engineering. Strong preference for those with formal customer reliability engineering experience.
  • Strong Kubernetes experience in AWS, GCP, or Azure, and familiarity with infrastructure-as-code tooling (Helm, Terraform, Jsonnet, etc.).
  • Experience operating multi-tenant systems in production
  • Strong experience designing and implementing SLOs
  • Experience with one or more programming languages (e.g. Go, Python, Java, etc)
  • Experience with Linux operating systems internals, and some knowledge of networking, cloud storage, and scaling.
  • Excellent problem-solving and troubleshooting skills.
  • Experience with calmly and actively participating in blame-free Incident Response, following up on actions, and writing high quality PIRs (Post Incident Reviews, a.k.a. post-mortem documents)
  • Ability to reason about performance, scaling, and failure modes
  • Comfortable working within an engineering team where individuals are encouraged to have a strong sense of autonomy and self-direction.
  • Ability to partner deeply with product engineering teams
  • We highly value those who are intellectually curious, who default to transparency, possess a high bias towards action, and who are also kind (this is important!)

Benefits

  • Restricted Stock Units (RSUs)
  • 30 days annual leave
  • Grafana Shutdown Days to allow team to disconnect

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