• Enter and verify data: Accurately input claim, member, and operational information into internal proprietary systems • Maintain data integrity: Regularly review and validate data for accuracy, completeness, and consistency • Manage workload effectively: Prioritize tasks to meet daily, weekly, and monthly data entry targets • Identify and correct errors: Detect discrepancies and work with team members or leadership to resolve issues quickly • Ensure compliance: Adhere strictly to confidentiality, compliance, and data security guidelines (e.g., HIPAA) • Contribute to process improvements: Provide feedback on workflow efficiency and opportunities to automate or simplify tasks • Collaborate with team members: Share knowledge, support peers, and help maintain a positive, team-oriented work environment

• Accurately enter and update student, employer, and program data across internal systems (CRM, LMS, spreadsheets, internal dashboards). • Audit records for completeness and accuracy, correcting discrepancies and escalating issues when necessary. • Maintain documentation standards to ensure data consistency across platforms. • Perform regular quality assurance checks to ensure high data accuracy rates (98–100% target).

Join the innovative team at PAW Health Network as a Data Support Specialist! Our unique patient-care process is focused on non-appointment, triage-based workflows, enabling us to provide same-day availability 24/7. With a commitment to maintaining both availability and affordability in patient care, we ensure that our costs remain fair and just, regardless of the severity or timing of care required. PAW Health Network stands out by prioritizing the immediate needs of our most critical patients while offering a comprehensive range of services from basic wellness to urgent care. As a Data Support Specialist, you'll play a crucial role in enhancing our operational efficiency, ensuring that our patient data is accurately managed and easily accessible. This position is essential in helping us deliver timely and effective medical care while allowing us to uphold our mission of making veterinary care accessible and budget-friendly. If you have a passion for data management and a desire to make a positive impact in the veterinary field, we encourage you to apply for this exciting opportunity to help us fulfill our mission! Responsibilities - Manage and maintain patient data systems to ensure accuracy and reliability - Assist in the development and implementation of data processing protocols - Analyze and report on data trends to support decision-making - Coordinate with clinical staff to gather data requirements and feedback - Troubleshoot data-related issues and provide technical assistance as needed - Ensure compliance with relevant data protection regulations and best practices - Support training initiatives for staff on data management systems and tools

• Enter new and updated customer and account information into the database • Compile and sort information to prepare source data for computer entry • Establish entry priorities to ensure efficient data processing • Review data for deficiencies and resolve them using standard procedures • Input alphabetic and numeric information according to screen format • Maintain data entry requirements by following data program techniques and procedures • Verify entered data by reviewing, correcting, deleting, or reentering information • Combine data from multiple systems when account information is incomplete • Purge files to eliminate duplication of data • Test system changes and upgrades by entering new data • Secure information by completing database backups • Follow organization's policies and procedures, reporting any needed changes • Maintain customer confidence by keeping information confidential • Contribute to team effort by accomplishing related results as needed