Title: Environmental Science - Subject Matter Expert - Remote Worldwide Location: United States, Remote Job Description: ATTENTION MILITARY AFFILIATED JOB SEEKERS - Our organization works with partner companies to source qualified talent for their open roles. The following position is available to Veterans, Transitioning Military, National Guard and Reserve Members, Military Spouses, Wounded Warriors, and their Caregivers. If you have the required skill set, education requirements, and experience, please click the submit button and follow the next steps. ***This job post is for candidates with a minimum of a bachelors degree in the discipline noted in the job title. Preferred qualifications include a terminal degree in the field, along with relevant teaching/content development/SME level experience.*** Our partners have an ongoing need for Subject Matter Experts. Apply today to be considered as projects become available. This post represents multiple ongoing projects/opportunities. You will be contacted after submitting interest to the role with the next steps, provided minimum qualifications are met. At OWL Learning (part of MPS Limited), we are looking for educational curriculum and content developers, instructional designers, media developers, editorial professionals, subject matter experts and instructional technologists who can help us create exceptional learning experiences for our clients. ONGOING PROJECTS Including but not limited to: ANATOMY & PHYSIOLOGY ANTHROPOLOGY ARTS ASTRONOMY AUTOMOTIVE BIOETHICS BIOLOGICAL SCIENCES BUSINESS LAW BUSINESS: GENERAL CAREER AND TECHNICAL EDUCATION CHEMISTRY COMMUNICATIONS COMPUTER SCIENCE COUNSELING CRIMINAL JUSTICE CULTURAL STUDIES CYBERSECURITY DEVELOPMENTAL ENGLISH EARTH SCIENCES ECONOMICS EDUCATION ENGINEERING ENGLISH ENGLISH AS A SECOND LANGUAGE ENGLISH FOR LANGUAGE LEARNERS ENVIRONMENTAL SCIENCES ETHICS FILM FINANCE FIRE SAFETY/ FIRE-FIGHTING/EMS FRENCH GENDER STUDIES GEOGRAPHY GEOLOGY GERMAN HEALTH SCIENCES HISTORY HUMAN DEV/FAMILY STUDIES HUMAN RESOURCE MANAGEMENT INFORMATION SCIENCE INFORMATION SECURITY LABOR AND HUMAN RELATIONS LIFE SCIENCES MACHINE LEARNING/NLP/AI MANAGEMENT MARKETING MATHEMATICS MEDICAL ADMINISTRATION< MUSIC NURSING NUTRITION PARALEGAL PHARMACY/PHARMACOLOGY PHILOSOPHY PHYSICAL SCIENCE PHYSICS POLITICAL SCIENCE PSYCHOLOGY PUBLIC HEALTH RADIOLOGIC SCIENCES RELIGIOUS STUDIES RESEARCH METHODS SOCIAL SCIENCES SOCIAL WORK SOCIOLOGY SPANISH TAXATION TRANSLATION WORLD LANGUAGES PROJECT DESCRIPTION As a Subject Matter Expert, you will be working to develop and/or review educational content, and/or deliver materials based on the project scope. Roles are 1099. APPLICANT QUALIFICATIONS Bachelor's degree in the discipline PREFERRED QUALIFICATIONS Masters degree in the discipline Relevant industry certifications Instructional design/teaching experience and/or familiarity with Bloom&rsquo;s taxonomy PROJECT DURATION Ongoing Needs REQUIRED AVAILABILITY/PAY INFORMATION This will vary by project. LOCATION Remote/Ability to work from home from anywhere in the world. Must have reliable internet access as the projects will be managed and coordinated via email and teleconference as needed. Minimum Education Required Bachelors Job_Category Work From Home City* United States State* N/A Job Code Education Educational and Training Services Affiliate Sponsor MPS Limited Submit Save

• Provide day-to-day support to our customers using Zendesk Product Suite to answer and resolve customer inquiries within the scheduled shift or by reporting and transitioning the issue to the next scheduled shift so that the issue/problem is resolved timely. • Act as a representative of RapidDeploy to customers of diverse backgrounds, ensuring a positive experience with the RapidDeploy support organization, ultimately driving positive CSAT scores. • Develop in-depth knowledge of all RapidDeploy product offerings, staying on top of new functionality and versions as they are released to effectively and efficiently resolve all support tickets timely and with customer satisfaction. • Investigate operational issues using tools such as Application Insights, Datadog and FullStory to drive issues toward timely resolution. • Promote bugs and feature requests to the Product and Engineering teams for review and prioritization, ensuring all necessary information is included to strive for quick resolution. • Escalate urgent and high-priority issues as necessary, following established escalation procedures by following the appropriate chain of command. • Effectively communicate with other members of the organization to relay vital information timely and accurately. • Participate in weekend and holiday on-call rotation schedules as required. • Proactively work with the members of the Support organization to achieve and maintain established SLA and KPI metrics to support operational success. • Attend and participate in weekly team meetings, collaborating and working with others to promote ideas and solutions supportive of driving company success. • Participate in cross-team meetings that occur during your shift, to collaborate on reported issues and drive priority. • Contribute to the vision and mission of RapidDeploy by helping and performing other tasks as assigned, as the Company is fast-growing, competitive and in a dynamic market environment.

• Develop and maintain enterprise geospatial applications and GIS services. • Design and build APIs and automation solutions for GIS workflows. • Integrate ArcGIS platforms with AWS and Azure cloud environments. • Optimize spatial databases, map services, and geoprocessing workflows. • Troubleshoot and resolve application, platform, and spatial data issues. • Define and implement geospatial architecture standards and best practices. • Develop reusable geospatial services, scripts, and components. • Maintain a centralized catalog of reusable GIS assets. • Prepare technical documentation and support knowledge-sharing initiatives. • Collaborate with cross-functional teams to deliver scalable geospatial solutions.

• The GIS & Market Analyst is a key member of the Insights & Analytics team responsible for delivering market intelligence, geospatial analytics, and location-based insights that support strategic decision-making across the organization. • This role leverages GIS technologies, location intelligence platforms, internal and third-party data sources, and emerging analytical tools to develop actionable insights that inform leasing, marketing, investments, development, and other enterprise initiatives. • The GIS & Market Analyst maintains and enhances Tanger's geospatial data assets, develops analytical tools and visualizations, and translates complex data into meaningful business recommendations. • The role is expected to leverage emerging technologies, including artificial intelligence and automation tools, to improve research efficiency, accelerate insight generation, enhance reporting capabilities, and support continuous innovation while maintaining a primary focus on market intelligence, geospatial analysis, and business decision support.