Title: Senior Manager, Integration & POS Services Reports to: VP, Customer Care Department: Customer Success Location: Alpharetta, GA or Remote Grade: 18 Job Description: Reports to: VP, Customer Care Department: Customer Success Grade: 18 About Priority: Priority Technology Holdings, Inc. is a leading financial technology company on a mission to deliver a personalized, easy-to-adopt financial toolset that accelerates cash flow and optimizes working capital for businesses. Our vision is to eliminate the barriers to unlocking revenue - empowering businesses to grow faster and operate smarter. We achieve this through the Priority Commerce Engine, an innovative platform that combines payables, acquiring, and banking and treasury solutions. This unified approach allows businesses to streamline financial operations, reduce unnecessary costs, and uncover new revenue opportunities. At Priority, we're driven by results. We expect our people to be known for results - bringing expertise, momentum, and relentless focus to every challenge, helping our clients and each other thrive. About the Role: The Senior Manager of Integration & POS Services (IPS) is responsible for leading a centralized technical and operational support organization focused on integrated payment onboarding, POS support, gateway support, partner escalations, and operational excellence. This role oversees a team responsible for supporting integrated payment solutions, MXMerchant gateway services, POS systems, terminal configurations, processor connectivity, and white-glove technical support for merchants, partners, and internal stakeholders. The manager will partner closely with deployment, technology, operations, relationship management, and support teams to ensure seamless onboarding experiences, rapid issue resolution, and high-quality partner support. This position requires a strong combination of leadership, operational management, payment industry expertise, technical troubleshooting, and cross-functional coordination. Responsibilities: Leadership & Team Management - Lead, coach, and develop the Integration & POS Services team to deliver exceptional operational and technical support. - Establish performance expectations, KPIs, SLA targets, and quality standards for the team. - Conduct regular coaching, mentoring, and performance reviews to support employee development and accountability. - Foster a culture of ownership, collaboration, operational excellence, and continuous improvement. - Assist with workforce planning, scheduling, and afterhours support coordination as business needs evolve. - Partner with Learning & Development teams to support onboarding, training, and ongoing employee education initiatives. Integration & Operational Oversight - Oversee onboarding support for integrated payment and platform partners. - Ensure successful coordination between IPS, deployment, relationship management, and technical teams throughout the onboarding lifecycle. - Monitor implementation progress, support escalations, and onboarding timelines to ensure a positive partner experience. - Ensure accurate setup, configuration, and support of integrated payment solutions and operational workflows. - Identify operational gaps and implement process improvements to increase efficiency and scalability. POS & Gateway Support Management - Oversee support operations related to POS systems, terminal configurations, file builds, and payment gateway solutions. - Support MXMerchant gateway services, Fiserv, Global (TSYS), and other supported processor terminal products and integrations. - Provide leadership oversight for escalated hardware, software, gateway, and processor-related issues. - Ensure the team maintains current knowledge of evolving POS technologies, gateway platforms, and payment industry standards. - Coordinate with vendors, processors, and third-party providers as needed to support operational initiatives and issue resolution. Escalation & Incident Management - Act as a senior escalation point for complex merchant, partner, and operational issues. - Lead cross-functional collaboration efforts during high-impact incidents or service disruptions. - Establish and maintain escalation procedures, communication standards, and support workflows. - Ensure timely communication and resolution updates are provided to stakeholders and leadership. - Support after hours escalation management and operational readiness planning. Operational Excellence & Reporting - Track and analyze support metrics, SLA performance, escalation trends, and operational KPIs. - Prepare reporting and operational summaries for leadership review. - Drive continuous improvement initiatives focused on support quality, efficiency, onboarding experience, and partner satisfaction. - Maintain operational documentation, workflows, knowledge base materials, and support procedures. - Assist with internal testing, process validation, and operational readiness activities for new system enhancements or integrations. Relationship Management - Build strong relationships with internal stakeholders, merchants, platform partners, processors, and vendors. - Serve as a trusted operational leader and advocate for both clients and internal teams. - Partner closely with deployment, technology, relationship management, and operations leadership to align priorities and improve service delivery. - Ensure a high-touch support experience focused on responsiveness, transparency, and issue ownership. What Success Looks Like: - High-performing and engaged IPS support team delivering consistent operational excellence. - Improved onboarding efficiency and reduced partner escalations. - Strong SLA adherence and support response performance. - Improved first-call resolution and reduced repeat issue trends. - High merchant and partner satisfaction scores. - Effective cross-functional collaboration with deployment, technology, and operations teams. - Continuous process improvement initiatives that increase efficiency and scalability. - Strong operational reporting, visibility, and escalation management practices. Candidate Requirements: - Bachelor's degree in Business, Technology, Operations, or related field preferred. - 5-8 years of experience in payment processing, integrated payments, POS support, gateway support, technical operations, or related fields. - 2-5 years of leadership or management experience preferred. - Strong knowledge of POS systems, payment gateways, processor platforms, and integrated payment solutions. - Strong understanding of operational support workflows, escalation management, and SLA-driven environments. - Excellent leadership, organizational, and communication skills. - Proven ability to manage multiple priorities and lead cross-functional initiatives in a fast-paced environment. - Strong analytical, troubleshooting, and problem-solving capabilities. - Customer-focused mindset with a strong sense of accountability and ownership. Preferred Qualifications - Experience supporting MXMerchant gateway solutions, Fiserv, Global (TSYS), or similar payment technologies preferred. - Payments, acquiring, gateway, or embedded finance experience. - Knowledge of authorization, settlement, funding, chargebacks, and tokenization. - Experience with Postman or API testing tools. - Experience supporting developers, SaaS platforms, or ISV partners. Work Environment & Culture: We believe that performance and experience go hand in hand - an exceptional employee experience is earned through contribution. We are a results-driven team, grounded in our core values: ownership, authenticity, service, trust, innovation, and camaraderie. Our culture is built for those who want to make an impact. We challenge each other to grow, celebrate progress, and support one another through shared goals and real connection. Whether you're building technology, serving clients, or supporting internal teams, you'll be part of a company that empowers you to perform at your best and be known for results. Compensation and Benefits: Compensation range: $93,00 - $115,000 We invest in the whole employee - personally and professionally. Our benefits package is designed to support your well-being, growth, and success - both inside and outside of work. Financial Wellness - Bonus programs - 401(k) match - Employee Stock Purchase Program (ESPP) - HSA and FSA options - Financial wellness resources and employee discount programs Health & Well-being - Medical, dental, and vision coverage - Mental health support for employees and dependents through Lyra Health - Family planning and women's health benefits through Carrot - Gym membership reimbursement and virtual wellness programs (including yoga) Time Off - 3 weeks PTO to start, with unlimited PTO after year one Growth & Development - Education expense reimbursement - Leadership development programs - Certified Payments Professional (CPP) certification support We believe great performance starts with feeling supported - and we've built our benefits with that in mind. Traditional Physical Requirements: - Requires prolonged sitting, standing, bending, stooping and stretching. - Requires the ability to lift 10 pounds. - Requires eye-hand coordination, manual dexterity and a normal range of hearing and vision (with or without correction). Join our team at Priority Technology Holdings, Inc. and be part of a dynamic and innovative company that is transforming the financial technology landscape. Together, we can shape the future of payments and banking solutions while providing unmatched value to our clients.

Title: Senior Integration Manager Location: Alpharetta, GA, US Full TimeProfessional Remote, US Requisition ID: 2059 Job title: Senior Integration Manager Reports to: Senior Manager, Integration & POS Services Department: Customer Success Location: Alpharetta, GA or Remote Grade: 17 About Priority: Priority Technology Holdings, Inc. is a leading financial technology company on a mission to deliver a personalized, easy-to-adopt financial toolset that accelerates cash flow and optimizes working capital for businesses. Our vision is to eliminate the barriers to unlocking revenue - empowering businesses to grow faster and operate smarter. We achieve this through the Priority Commerce Engine, an innovative platform that combines payables, acquiring, and banking and treasury solutions. This unified approach allows businesses to streamline financial operations, reduce unnecessary costs, and uncover new revenue opportunities. At Priority, we're driven by results. We expect our people to be known for results - bringing expertise, momentum, and relentless focus to every challenge, helping our clients and each other thrive. About the Role: As a Senior Integration Manager, you will own the end-to-end onboarding, implementation, certification, and launch experience for SaaS, ISV, PayFac, Enterprise, and Platform partners integrating to Priority Commerce Engine, MXMerchant, Unified Commerce, and related APIs. You will serve as the technical leader responsible for accelerating partner time-to-market, improving developer experience, and ensuring successful production launches while leading a team of integration professionals. Responsibilities: Technical Integration Leadership - Own the end-to-end technical onboarding experience for SaaS, ISV, PayFac, Enterprise, and Platform partners. - Lead technical discovery sessions to understand partner architecture, transaction flows, payment workflows, and integration requirements. - Have a strong understanding of all internal API documentation and integration work flows. - Translate business requirements into technical implementation plans. - Establish integration standards, launch readiness criteria, and certification processes. Developer Support & Troubleshooting - Review API requests, responses, logs, and error messages for completeness before they are sent to the API team. - Perform first-level troubleshooting of REST API integrations, webhooks, tokenization, merchant boarding, and transaction processing workflows. - Utilize tools such as Postman and log analysis tools to identify integration issues. - Serve as the escalation point for complex API implementation issues. - Maintain deep expertise in Priority Commerce Engine, MXMerchant APIs, Unified Commerce, tokenization, boarding, webhooks, and payment workflows. - Partner with Product and Engineering teams to improve API documentation and developer experience. - Develop implementation playbooks and best practices. - Monitor the feedback loop between internal teams and developers to ensure project timelines are met. - Assist in delivering go-live instructions and conducting final checks to ensure a smooth transition to production. Launch & Relationship Management - Manage implementation pipelines and partner launch schedules. - Coordinate production launches and go-live activities. - Act as a liaison between partners, Product, Engineering, Operations, and Support. - Maintain a high-touch onboarding experience that accelerates partner time-to-market - Identify risks and remove obstacles that impact launch timelines. - Coordinate activities across Product, Engineering, Operations, Risk, Underwriting, and Customer Success. Team Leadership - Recruit, coach, and develop Associate Integration Managers. - Establish KPI dashboards and performance standards. - Build scalable onboarding and certification processes. Operational Excellence - Ticket Management: Handle inbound support tickets, performing initial investigations into merchant issues or account locks to provide quick resolutions. - Logistics: Manage the ordering and shipping of payment terminals for client testing and live setups. - Team Liaison: Coordinate with Payment Operations and API teams to ensure clear communication and prevent delays in client projects. Success Metrics (KPIs) - Task Efficiency: Timely completion of sandbox setups and hardware requests. - SLA Adherence: Meeting response time targets for support tickets and client inquiries. - Data Accuracy: Maintaining 100% accuracy in account setups and hierarchy configurations. - High partner satisfaction during implementation. - Learning Agility: Demonstrating a growing understanding of the product suite and internal workflows. What Success Looks Like: - Time-to-Market: Speed from sandbox request to production approval. - Integration Quality: Low volume of support tickets from merchants in their first 30 days post-go-live. - Accuracy: Zero errors in initial setup of account hierarchies. - Responsiveness: Meeting or exceeding SLA times for support tickets and white-glove project inquiries. Candidate Requirements: - Associate’s or Bachelor’s degree in Business, Information Systems, Computer Science, Finance, or related field. - 3+ years supporting SaaS, fintech, APIs, technical onboarding, implementation, or customer success functions. - 2+ years leading projects, implementations, or technical onboarding teams. - Basic understanding of REST APIs, JSON, API authentication, and webhooks. - Ability to read and interpret technical documentation. - Strong analytical and troubleshooting skills. - Excellent written and verbal communication skills. - Ability to communicate effectively with both developers and business stakeholders. - Organization: Ability to manage multiple tasks and stay organized in a fast-paced environment. - Attitude: Patient, eager to learn, and collaborative. Preferred Qualifications - Payments, acquiring, gateway, or embedded finance experience. - Knowledge of authorization, settlement, funding, chargebacks, and tokenization. - Experience with Postman or API testing tools. - Experience supporting developers, SaaS platforms, or ISV partners. Work Environment & Culture: We believe that performance and experience go hand in hand - an exceptional employee experience is earned through contribution. We are a results-driven team, grounded in our core values: ownership, authenticity, service, trust, innovation, and camaraderie. Our culture is built for those who want to make an impact. We challenge each other to grow, celebrate progress, and support one another through shared goals and real connection. Whether you're building technology, serving clients, or supporting internal teams, you’ll be part of a company that empowers you to perform at your best and be known for results. Compensation and Benefits: Compensation range: $87,00 - $115,000 We invest in the whole employee - personally and professionally. Our benefits package is designed to support your well-being, growth, and success - both inside and outside of work. Financial Wellness - Bonus programs - 401(k) match - Employee Stock Purchase Program (ESPP) - HSA and FSA options - Financial wellness resources and employee discount programs Health & Well-being - Medical, dental, and vision coverage - Mental health support for employees and dependents through Lyra Health - Family planning and women’s health benefits through Carrot - Gym membership reimbursement and virtual wellness programs (including yoga) Time Off - 3 weeks PTO to start, with unlimited PTO after year one Growth & Development - Education expense reimbursement - Leadership development programs - Certified Payments Professional (CPP) certification support We believe great performance starts with feeling supported - and we’ve built our benefits with that in mind. Traditional Physical Requirements: - Requires prolonged sitting, standing, bending, stooping and stretching. - Requires the ability to lift 10 pounds. - Requires eye-hand coordination, manual dexterity and a normal range of hearing and vision (with or without correction). Join our team at Priority Technology Holdings, Inc. and be part of a dynamic and innovative company that is transforming the financial technology landscape. Together, we can shape the future of payments and banking solutions while providing unmatched value to our clients.

Title: Senior Contracts Manager Location: Knoxville, TN Department: Operations Job Description: If you are searching for the best new ideas and share our vision, join us as a ”. This is what you need to know: Location: Knoxville, TN Salary: Highly Competitive Plus Benefits Contract: Permanent, full time Reporting to: Your role in the mission: Type One Energy are seeking a Senior Contracts Manager to manage and coordinate contract activities across engineering, supply chain, and project teams. This role will play a critical part in ensuring that all contractual commitments are met for our key partnerships—specifically within the public power industry. This role will also be responsible for ensuring that contracts are well-structured, compliant, and aligned with our company’s business objectives. Working in a dynamic, fast-paced environment, the Contracts Manager will draft, review, and negotiate contracts while supporting project execution, risk management, and supplier relationships. This position is ideal for someone with a strong foundation in contracts administration and project management. Responsibilities: - Manage and track Non-Disclosure Agreements, commercial agreements, and collaborative agreements - Partner with project managers to align contract deliverables, schedules, and risk mitigation strategies with project goals. - Draft, review, and negotiate contracts related to project deliverables, ensuring compliance with legal and regulatory requirements. - Management of existing and emerging agreements with collaborators, suppliers, universities, and other entities. - Support commercial agreements and task order generation. - Identify and assess potential terms and conditions and contractual risks, providing recommendations for risk mitigation strategies. - Establish and maintain strong relationships with key stakeholders, fostering a collaborative and mutually beneficial environment. - Oversee the development and implementation of a contract review process to ensure approvals consistent with business processes (i.e. delegation of authority). - Act as primary interface with legal advisors to ensure contracts are legally sound. - Act as a point of contact for dispute resolution, working closely with legal counsel and relevant teams to address any contractual disputes in a timely and efficient manner. - Implement processes to track and report on compliance metrics, taking corrective actions when necessary. Required Qualifications and Experience - Bachelor’s degree in Business Administration, Law, Engineering, or a related field, advanced degree preferred. - 5-10+ years of experience in contract management, procurement, within an engineering, energy, or manufacturing organization. - Solid understanding of contract law principles and commercial terms. - Proven experience managing multiple contract types (fixed-price, T&M, cost-plus, etc.). - Excellent negotiation, communication, and stakeholder management skills. - High attention to detail and organizational skills with the ability to manage competing priorities. - 3-5+ years of experience working with large public power companies; in particular, Tennessee Valley Authority. - 5-10+ years of experience supporting government contracts, specifically with the US Department of Energy. Preferred: - Experience supporting large engineering or construction projects. - Experience supporting research contracts with Universities and/ or national laboratories; in particular, Oak Ridge National Laboratory. - Certification such as PMP or CFCM (or working toward one). - Experience working in the clean energy, nuclear, or advanced technology sectors. We offer: In addition to a basic salary and yearly bonus, you will also get… - A hybrid work policy - Stock options - Relocation allowance - Insurance plans - Retirement options - And many more great voluntary benefits Type One Energy applies proven advanced manufacturing methods, modern computational physics and high-field superconducting magnets to develop its optimized stellarator fusion energy system. Our FusionDirect development program pursues the lowest-risk, shortest-schedule path to a fusion power plant over the coming decade, using a partner-intensive and capital-efficient strategy. Type One Energy is committed to community engagement in the development and deployment of its clean energy technology. For more information, visit www.typeoneenergy.com or follow us on LinkedIn. Equal Opportunity Statement Type One Energy is an equal opportunity employer. We value diversity, searching for the best new ideas and remaining open to unique perspectives. Therefore, all qualified applicants will receive consideration for employment independent of race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status, age, or any other characteristics protected by applicable federal, state, or local laws. All qualified individuals are encouraged to apply.

Title: Senior Manager, Reward & Performance Location: Sydney Australia Job Description: - Hybrid - 37.5 hours - Full time About Rabobank At Rabobank we are committed to growing a better world together. We aim to be a responsible bank, championing issues that have a major impact on society, the environment, and on our clients. About the Role The Senior Manager, Reward & Performance is a senior specialist role responsible for shaping and governing reward and performance frameworks across Rabobank Australia & New Zealand. Acting as a trusted advisor to the Executive Team, HR Leadership Team and senior leadership, this role ensures remuneration and performance practices are commercially effective, compliant with regulatory requirements, and aligned to enterprise priorities. The position leads key reward governance initiatives and annual cycles, including compensation review and the performance management process, while also providing leadership through strategic project delivery, capability uplift, and mentorship across Reward, Recognition, and the broader HR function. Key Responsibilities - Lead reward strategy, frameworks, and annual processes across Australia and New Zealand, ensuring alignment with policy and regulation. - Deliver executive insights, market analysis, and pay equity reviews to support fair, competitive remuneration decisions. - Oversee reward governance, including CPS 511 compliance, remuneration disclosures, and risk controls. - Lead the GROW performance management cycle, driving consistency, capability, and continuous improvement. - Prepare Board and Board People and Remuneration Committee papers and support governance activities. - Deliver strategic reward and HR projects aligned to business priorities. - Provide expert guidance on reward, benefits, mobility, and recognition to leaders and employees. - Act as delegate for the Head of Reward & Recognition, supporting leadership, risk, and team capability uplift. - Uphold strong conduct, governance, and values-based decision-making. About You - Tertiary qualifications in HR, Business, or a related field (Six Sigma certification desirable). - Extensive experience as a senior reward professional (10+ years), including within the Banking & Financial Services industry and other complex, highly regulated environments. - Proven expertise in reward frameworks, remuneration cycles, benchmarking, job evaluation (e.g. Hay methodology), and pay equity. - Strong background in reward governance, including regulatory compliance, disclosures, and Executive and Board-level reporting. - Demonstrated success delivering complex projects and operating in global, matrixed organisations. - Deep knowledge of ANZ employment, tax, superannuation, and financial services regulations (APRA/RBNZ), with broader exposure to benefits and mobility. - Highly credible advisor with strong stakeholder influence, commercial acumen, and sound judgement. - Advanced analytical and communication skills, with the ability to translate complexity into clear, executive-ready insights. - Advanced Excel skills. - Experience coaching and developing HR or Reward professionals advantageous. What we're proud to offer you: - Rabo@Anywhere is our hybrid way of working at Rabobank and for Australia, that means we have a blend of time working between the office and home.   - A competitive remuneration package will be offered for the successful candidate. - Wellbeing leave. These leave days support greater work/life balance and is just another way we are helping our employees to lead happier, healthier, and more fulfilling lives.  - Education Assistance Program. Rabobank values the development of its people and has a great Education Assistance Program to assist with professional development.  - Parental Leave that supports you and your family while giving you the freedom and flexibility to enjoy this special time (up to 14-weeks paid leave).  - Bonus and Additional Leave. We realise sometimes four weeks Annual Leave isn't enough! At Rabobank we provide an incentive for eligible employees to receive one extra week Annual Leave and an option to purchase another two weeks Annual Leave.  - Extra Insurance. Rabobank recognises that employees need to protect their financial wellbeing, in the event of serious illness, injury, or even death. Rabobank provides eligible permanent employees with employer-funded Death, TPD and Income Protection Insurance.  - Rabo Workplace Giving program. As part of Rabobank's global Corporate Social Responsibility, Workplace Giving aims to encourage employees to contribute to our community. Rabo Workplace Giving program matches employee donations to selected Social Partners.  - Our Values. Rabobank Australia values inclusion, belonging, and positive experiences for all. Our work environment, our benefits, and the way we live our values, “Client Driven”, “Responsible”, “Professional” and “Cooperative” make it a great place to work. We welcome applicants from diverse backgrounds.   Please let our Talent Acquisition team know if you need any accommodations to make our opportunities more accessible to you.  Rabobank is not accepting submissions from recruitment agencies for this role. Applicants must hold valid work rights for this role.