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Senior Product Manager – User Platform
Location
United Kingdom
Posted
7 days ago
Salary
0
Seniority
Senior
Job Description
Senior Product Manager – User Platform
Spotify
• Define the product strategy and roadmap for a portfolio of User Platform products spanning account lifecycle management, IAM analytics, and device and client intelligence. • Partner closely with engineering managers, staff engineers, data scientists, analytics engineers, designers, researchers and insights teams to shape product direction and deliver long-term platform value. • Collaborate across missions, studios and product areas to ensure Spotify's identity and user data platform evolves to meet business and customer needs. • Help build Spotify's account lifecycle platform with well-defined account states, governed lifecycle transitions and comprehensive audit capabilities supporting Engineering, Customer Service, Legal and partner teams. • Lead the product vision for User Intelligence, the shared platform that enables trusted understanding of users, devices and sessions through reusable signals and APIs. • Partner with teams across User Fraud, Subscriptions, Advertising, Personalization, Safety, Legal and Platform to ensure trusted identity data becomes a strategic input for decision making. • Translate complex identity, trust and data challenges into clear product strategies, business outcomes and prioritization decisions. • Define success metrics including platform adoption, signal quality, data trust, lifecycle diagnosis time, decision latency and reduction of fragmented local solutions. • Balance long-term platform investments with near-term business priorities, regulatory requirements and user experience. • Foster an effective product operating rhythm across multiple squads by creating clarity, alignment and shared ownership that enables teams to move with confidence.
Job Requirements
- Significant product management experience building platform products, identity systems, infrastructure or large-scale consumer technology.
- Experience working with backend platforms, APIs, distributed systems, identity platforms, policy engines or large-scale data products.
- Care deeply about creating trusted user experiences where security, privacy, safety and usability must work together.
- Use data to inform judgement, validate assumptions and make thoughtful product decisions while balancing qualitative insight with quantitative evidence.
- Enjoy solving complex, cross-functional problems where success depends on influence, collaboration and strong product thinking.
- Build trusted partnerships across Product, Engineering, Security, Legal, Data, Operations and business teams.
- Communicate highly technical concepts in a way that enables informed business decisions for both technical and non-technical audiences.
- Know how to build alignment across diverse stakeholders while maintaining focus on long-term product outcomes.
- Bring a structured, proactive approach and are comfortable creating clarity from complex and evolving challenges.
- Care about building platforms that enable teams to move faster while creating trusted experiences for millions of Spotify users around the world.
Benefits
- Flexible work arrangements
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