Role Description We are seeking a seasoned Senior QA Engineer with a strong background in both automation and manual testing, with proven expertise in Selenium WebDriver and Java-based test automation. This role is pivotal to ensuring the quality and reliability of our SaaS-based HRMS solutions. The ideal candidate will be responsible for leading QA efforts, driving test strategy, building scalable automation frameworks, and contributing to a high-quality Agile development environment. - Lead the end-to-end automation testing efforts using Selenium WebDriver with Java, and support key initiatives across manual testing workflows. - Design, develop, and maintain robust, reusable test automation frameworks for web applications. - Create and execute comprehensive test plans, test cases, and manual/automated scripts ensuring maximum coverage. - Identify, isolate, and thoroughly document bugs, collaborating closely with developers for timely resolution. - Integrate automated tests into CI/CD pipelines (Jenkins/GitHub Actions) and work closely with DevOps to streamline deployments. - Perform cross-browser and cross-platform testing using tools such as BrowserStack or Sauce Labs. - Conduct API testing (manual and automated) using Postman, RestAssured, or similar tools. - Support performance testing efforts (using tools like JMeter) to ensure optimal application behavior under load. - Champion best practices in BDD/TDD, test data management, defect reporting, and test metrics tracking. - Actively contribute to Agile ceremonies (daily stand-ups, sprint planning, retrospectives, demos). - Stay updated on emerging test tools and technologies to improve QA strategy and implementation. - Mentor junior QA engineers and ensure QA standards are consistently met across projects. Qualifications - 7+ years of experience in Software QA, with at least 3+ years in Selenium WebDriver automation using Java. - Expertise in Java programming with strong OOP principles, especially in building automation scripts and frameworks. - Solid hands-on experience with test automation frameworks: TestNG, JUnit, and BDD tools like Cucumber. - Strong command of manual testing techniques, including exploratory, regression, functional, and integration testing. - Proficiency with CI/CD tools: Jenkins, Git, Docker. - Experience with API testing and validation using Postman, RestAssured, or similar tools. - Knowledge of performance testing tools like JMeter is a strong plus. - Experience testing in cloud-based or virtual test environments (BrowserStack, Sauce Labs, etc.). - Familiarity with Agile development methodologies and DevOps practices. - Strong analytical mindset with attention to detail and excellent problem-solving skills. - Exceptional communication skills and ability to work collaboratively with cross-functional teams.

• AI Adoption & Use-Case Delivery • Work with business stakeholders across Operations, Finance, and Technology to identify, prioritise, and scope AI and automation use cases • Maintain and manage the AI use-case register, including intake, prioritisation, status tracking, and outcomes measurement • Drive adoption of deployed AI tools (Claude Enterprise and equivalents) — structured rollout, training, and usage measurement by function • Stay current on enterprise LLM and AI tooling developments; advise the Data & AI Lead on relevant capabilities • Automation Engineering • Design and build production-grade automations using Power Automate, Python, and API integrations, targeting operational workflows across payments, FX, treasury, onboarding, and internal operations • Build and maintain automated workflows and AI pipelines with human-in-the-loop controls, escalation paths, and audit trails • Integrate LLM workflows with internal systems and third-party APIs using the Claude API or equivalent enterprise LLM APIs; Document all automations with clear operational runbooks; ensure solutions are maintainable by others • Production Controls & Governance • Apply production engineering standards to all AI deployments: secrets management, prompt and model versioning, evaluation datasets, output quality thresholds, and observability • Implement cost monitoring and usage controls for LLM API consumption • Build and maintain rollback and kill-switch mechanisms for all production AI workflows • Apply personal data minimisation principles — no personal data in prompts unless explicitly reviewed and approved • Produce the technical input for vendor, security, privacy, and data-residency assessments for any new AI tool or integration, working with the relevant control functions • Operate within the AI governance framework; provide technical evidence and control documentation to Compliance, Risk, Security, and the DPO as required • Maintain awareness of AI regulatory developments, including the EU AI Act timetable, and flag implications to the Data & AI Lead and Compliance • SOP & Process Redesign • Work with Operations to review existing SOPs and identify where automation can reduce manual effort, error risk, or processing time • Where automation is not yet appropriate, document improved manual processes that are automation-ready • Measure and report on automation impact — hours saved, error reduction, throughput improvements

At PwC, our people in software and product innovation focus on developing cutting-edge software solutions and driving product innovation to meet the evolving needs of clients. These individuals combine technical experience with creative thinking to deliver innovative software products and solutions. In quality engineering at PwC, you will focus on implementing leading practice standards of quality in software development and testing processes. In this field, you will use your experience to identify and resolve defects, optimise performance, and enhance user experience. Enhancing your leadership style, you motivate, develop and inspire others to deliver quality. You are responsible for coaching, leveraging team member's unique strengths, and managing performance to deliver on client expectations. With your growing knowledge of how business works, you play an important role in identifying opportunities that contribute to the success of our Firm. You are expected to lead with integrity and authenticity, articulating our purpose and values in a meaningful way. You embrace technology and innovation to enhance your delivery and encourage others to do the same. Examples of the skills, knowledge, and experiences you need to lead and deliver value at this level include but are not limited to: Analyse and identify the linkages and interactions between the component parts of an entire system. Take ownership of projects, ensuring their successful planning, budgeting, execution, and completion. Partner with team leadership to ensure collective ownership of quality, timelines, and deliverables. Develop skills outside your comfort zone, and encourage others to do the same. Effectively mentor others. Use the review of work as an opportunity to deepen the expertise of team members. Address conflicts or issues, engaging in difficult conversations with clients, team members and other stakeholders, escalating where appropriate. Uphold and reinforce professional and technical standards (e.g. refer to specific PwC tax and audit guidance), the Firm's code of conduct, and independence requirements. The Opportunity As part of the Quality Engineering team you are to advocate and uphold the standards, industry-leading practices and protocols outlined in the quality assurance and testing framework. As a Manager you are to lead teams and manage client accounts, focusing on strategic planning and mentoring junior staff. You are accountable for securing project success and maintaining exceptional standards. Enhancing your leadership style, you motivate, develop and inspire others to deliver quality. You are responsible for coaching, leveraging team member's unique strengths, and managing performance to deliver on client expectations. With your growing knowledge of how business works, you play an important role in identifying opportunities that contribute to the success of our Firm. You are expected to lead with integrity and authenticity, articulating our purpose and principles in a meaningful way. You embrace technology and innovation to enhance your delivery and encourage others to do the same. Responsibilities - Expertise in ERP Automation testing combined with Quality Engineering - Lead teams and manage client accounts with strategic planning - Advocate and uphold quality assurance standards and practices - Mentor and develop junior staff to enhance their skills - Assure project success and uphold top standards - Motivate and inspire team members to deliver quality work - Leverage team strengths to meet client expectations - Identify opportunities to enhance business success - Embrace technology and innovation to improve delivery What You Must Have - Bachelor's Degree - 5 years of experience - Bachelor's degree or in lieu of a degree, demonstrating three years of specialized training and/or progressively responsible work experience in technology for each missing year of college What Sets You Apart - ISTQB, CSQA/CSQE or equivalent certifications - Consulting experience working in a Big 4 or major consulting firm Advocating and upholding quality assurance standards - Participating in reviews of user stories - Working closely with Product Managers and Solution Architects - Authoring Agile test plans and requirements traceability - Displaying proficiency in tools like JIRA, Azure DevOps - Offering UAT support and maintaining QA environments - Conducting regular reviews of quality assurance metrics - Collaborating with DevOps engineering team The salary range for this position is: $99,000 - $232,000. Actual compensation within the range will be dependent upon the individual's skills, experience, qualifications and location, and applicable employment laws. All hired individuals are eligible for an annual discretionary bonus. PwC offers a wide range of benefits, including medical, dental, vision, 401k, holiday pay, vacation, personal and family sick leave, and more. To view our benefits at a glance, please visit the following link: https://pwc.to/benefits-at-a-glance As PwC is an equal opportunity employer, all qualified applicants will receive consideration for employment at PwC without regard to race; color; religion; national origin; sex (including pregnancy, sexual orientation, and gender identity); age; disability; genetic information (including family medical history); veteran, marital, or citizenship status; or, any other status protected by law. PwC does not intend to hire experienced or entry level job seekers who will need, now or in the future, PwC sponsorship through the H-1B lottery, except as set forth within the following policy: https://pwc.to/H-1B-Lottery-Policy. Learn more about how we work: https://pwc.to/how-we-work For only those qualified applicants that are impacted by the Los Angeles County Fair Chance Ordinance for Employers, the Los Angeles' Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, San Diego County Fair Chance Ordinance, and the California Fair Chance Act, where applicable, arrest or conviction records will be considered for Employment in accordance with these laws. At PwC, we recognize that conviction records may have a direct, adverse, and negative relationship to responsibilities such as accessing sensitive company or customer information, handling proprietary assets, or collaborating closely with team members. We evaluate these factors thoughtfully to establish a secure and trusted workplace for all. Applications will be accepted until the position is filled or the posting is removed, unless otherwise set forth on the following webpage. Please visit this link for information about anticipated application deadlines: https://pwc.to/us-application-deadlines #LI-Hybrid #BI-Hybrid

• Architect and build complex journey flows - multi-branch, behavior-triggered, time-delayed - that respond dynamically to what users do in the app • Create sophisticated email, SMS, and push templates using dynamic templating (in Liquid): conditional content blocks, personalized variables, abort conditions, and live data pulls • Manage subscription and compliance workflows for SMS opt-in/opt-out, email unsubscribe, and push permission states and follow TCR regulations • QA (Verify) every campaign before launch and own responsibility post-launch: audience spot-checks, template rendering validation, link tracking, SMS encoding, and cross-client email rendering • Translate high-level marketing briefs into well-defined audience definitions, validating logic against actual user data before launch • Understand CEP best practices to inform cadence of messaging, frequency capping, and prioritizing of marketing communications across lifecycle and ad-hoc campaigns