Sycurio logo
Sycurio

Create seamless, secure payment experiences across every channel

Deployment Engineer

Location

United States

Posted

67 days ago

Salary

0

Seniority

Senior

Job Description

Deployment Engineer

Sycurio

• Build, test and deploy standard customer solutions as defined in low level design and test documentation. This includes bespoke deployments • Update and maintain low level design documentation throughout the delivery process as and when required to ensure “as built” documentation is provided to the support team when required. • Troubleshoot and resolve technical faults/issues with the integrations during the deployments, escalating to senior team members as necessary. • Be actively involved in the product research and development, prototyping, and documenting new functionality, technical solutions and testing strategies. • Become a Sycurio product subject matter expert (SME) - fully experienced in deployment of all Sycurio products/components - carry out installation/deployment coaching and training to 1st/2nd level product support engineers and customer engineers where relevant. • This list is not exhaustive and from time to time you may be required to undertake additional duties.

Job Requirements

  • Telephony SIP & TDM configuration & troubleshooting
  • Installing, configuring, and troubleshooting Linux OS based environments
  • Ability to create and maintain Ms in a VMware ESXi environment
  • Working knowledge of TCP/IP networking – firewalls and routers
  • Excellent problem-solving and trouble shooting skills
  • Ability to produce high quality documentation
  • Cisco ISR configuration & troubleshooting
  • TDM technologies – E1/T1, ISDN (Q.931 variants)
  • VOIP protocols/ codecs – SIP, RTP, DTMF, RFC2833, G711, G729
  • Network infrastructure – Switches, Routers, Firewalls, Load Balancers
  • Network protocols and applications – VLANs, IP, TCP, UDP, DNS, NTP, HTTP, HTTPS, IPsec, LDAP, SSH
  • Nagios/SNMP/OSSEC/Splunk/Syslog monitoring tools.
  • Considerable experience of 3rd -line support services in a software / telecommunications environment
  • Fundamental knowledge of AWS EC2 and VPCs
  • Navigating AWS Management Console
  • Broad understanding of IPSEC VPN
  • Web Technologies – HTML, JavaScript, Ajax
  • SOAP & XML Web Services

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