• Join TTEC Digital as a Sr. QA/SDET Engineer • Innovate AI CX tools like automated QA and conversational analytics • Ship products into thousands of live enterprise deployments • Move the trajectory of the company and stock value

• Debugs software products through the use of systematic tests to develop, apply and maintain quality standards for firm products. • Develops, modifies and executes software test plans, automated scripts and programs for testing. • Contribute to the existing automation tools to add enhancements and improve maintainability • Maintains documentation of test results to assist in debugging and modification of software. • Analyzes test results to ensure existing functionality and recommends corrective action. • Consults with development engineers in resolution of problems. • Provides feedback in preparation of technical appraisals of programming languages, systems and computation software. • Ensures quality computer integration into the overall functions of scientific computation, data acquisition and processing. • Maintain and improve our automated testing and continuous integration systems • Collaborate with a team of security and software engineers to develop system level testing • Interface with sales and customers to recreate, diagnose, and help resolve field issues • Learn new technologies as needed to build tools and improve efficiency and productivity

• We are looking for a SDET to help modernize quality engineering for our Accident Management platform. • This is a hands-on engineering role focused on test strategy, automation-ready test case design, release confidence, and close partnership with product and software engineering. • You will report into the Accident Management engineering leadership team and work directly with front-end, backend, QA, automation, product, and support partners. • You will join grooming, design, and delivery meetings; ask the quality, edge-case, observability, and release-readiness questions early; and translate product intent into clear acceptance scenarios, test cases, automation plans, and measurable release gates. • This is not a manual QA role and not an automation-only role. • Your job is to create the quality engineering system around them: clarify what needs to be tested, where it should be tested, what evidence proves readiness, how automation should be structured, and how engineering can prevent issues before QA becomes the last line of defense.

Role Description We're looking for a strong SDET to help us build a scalable, maintainable automated testing practice in a Microsoft/.NET environment. This is a hands-on engineering role focused on API testing and test automation — you'll write clean C# code, design robust test frameworks, and shape how quality is built into our development process from the ground up. The ideal candidate thinks like a developer and tests like an engineer: someone who's comfortable digging into REST APIs, building automation that scales, and leveraging modern AI-assisted tools to accelerate test creation without sacrificing quality. - Design, build, and maintain automated test suites for REST APIs in a .NET/C# environment - Help define and implement a scalable automated testing strategy across the engineering organization - Write clean, maintainable C# test code following solid engineering practices - Build and improve test frameworks, tooling, and CI/CD integration for automated testing - Use AI-assisted development tools (e.g., GitHub Copilot, Claude, or similar) to accelerate test creation and coverage - Collaborate with developers to improve testability, catch defects early, and shift quality left - Analyze test results, investigate failures, and drive root-cause resolution - Advocate for quality best practices and mentor the team on test automation approaches Qualifications - 4+ years of experience as an SDET, QA Automation Engineer, or similar role - Solid understanding of .NET development and hands-on experience writing C# - Strong experience testing REST APIs (e.g., using RestSharp, HttpClient, Postman/Newman, or similar) - Experience with .NET testing frameworks such as xUnit, NUnit, or MSTest - Experience building or extending test automation frameworks - Familiarity with CI/CD pipelines (e.g., Azure DevOps, GitHub Actions) and integrating automated tests - Comfort using AI-assisted coding tools to speed up test development - Strong analytical and debugging skills - Professional working proficiency in English (written and spoken) Requirements - Experience with performance/load testing tools (e.g., k6, JMeter) - Experience with contract testing (e.g., Pact) or API mocking/virtualization - Familiarity with containerized environments (Docker) and cloud platforms (Azure preferred) - Exposure to UI automation (e.g., Playwright, Selenium) as a secondary skill - Experience working with distributed or remote-first teams