Care Coordinator

Location

United States

Posted

2 days ago

Salary

23 - 26 / hour

Seniority

Mid Level

No structured requirement data.

Job Description

Care Coordinator

AristaMD

Role Description We're seeking a confident, personable Care Coordinator who thrives on phone-based communication. This role is primarily focused on provider outreach and relationship building, with light administrative support. If you excel at professional phone conversations and enjoy making meaningful connections in healthcare, this position is for you. - Conduct high-volume provider outreach calls to close care gaps and coordinate patient care - Build and nurture healthcare provider relationships through regular phone contact - Navigate complex phone conversations with medical offices and health systems - Execute warm and cold calling campaigns to engage providers in our programs - Schedule and conduct follow-up calls to ensure care coordination success - Handle inbound provider inquiries professionally and expertly - Communicate effectively with clinical teams via phone and email to resolve care issues - Present information clearly and persuasively to encourage provider participation - Document call outcomes and provider interactions accurately, meeting quality standards - Update patient and provider details accurately in databases - Track outreach metrics and program success rates - Maintain follow-up schedules and calendars - Initiate specialist recommendation requests and follow up to resolve questions - Identify alternate contact details and escalate unresolved outreach barriers - Use designated escalation dispositions to flag issues for supervisor or clinical review - Maintain accurate call queue availability status - Work across current and future CCGC lines (e.g., SUPD, PolyACH) and scaling pilot programs - Perform other duties as assigned Qualifications - Minimum of 2 years of healthcare administrative experience, or an equivalent combination of education and relevant work history - High school diploma or equivalent (required) - Medical Assistant certification or higher (preferred) - Healthcare or insurance industry experience (preferred) - Knowledge of CMS programs or HEDIS measures (not required) - Strong medical terminology knowledge - Thorough knowledge of HIPAA regulations and a commitment to compliance - Exceptional organizational skills, meticulous attention to detail, and strong time management abilities - Proficient in data entry, documentation, and the creation of professional templates - Excellent written and verbal communication and interpersonal skills - Adept problem-solving capabilities - Proficiency in Google Workspace (required); PowerBI experience (plus) - Technically adept with a focus on practical application of digital tools - Ability to work collaboratively and build strong relationships - Ability to adapt and thrive in a dynamic, frequently changing environment - Comfortable and capable of participating in video meetings with your camera on (required) Requirements - Highly self-motivated, proactive, and takes initiative with a "can-do" attitude - Self-directed and capable of working independently in a remote environment - Strong sense of urgency, effective follow-up, and commitment to meeting deadlines - Accountable and resourceful in identifying and resolving issues independently - Exhibits a positive, respectful attitude, acting as a role model - Demonstrates excellent customer service - Military veterans, spouses, and affiliates are strongly encouraged to apply Work Environment - This is a fully remote position - Standard Monday-Friday schedule; 8:00 - 5:00pm local standard time - Some non-major holiday coverage will be required - Reliable, high-speed internet access with a minimum of 100 Mbps download and 20 Mbps upload speeds (required) - A quiet, dedicated, and HIPAA-compliant workspace (required) - Candidates must be physically located within the United States Note Due to client contractual requirements, this position is only available to candidates residing within the continental United States. Territories and international locations are not eligible. KPIs | Metrics - Daily outreach volume: ~40-50 calls/day, reaching ~25 providers/day. Baseline — expected to grow - Gap discussion rate: 20%+ of connected calls (tracked over time) - Documentation: accurate, meets quality standards - Queue status: kept current - Escalations: flagged when needed

Related Categories

Related Job Pages

More Therapist Jobs

Aya Healthcare logo

Travel Therapy Recruiter

Aya Healthcare

We’re an $8+ billion, rapidly growing workforce solutions provider in the healthcare industry. We deliver tech-enabled services that help healthcare organizations meet and manage their contingent labor needs. We build and manage tech-enabled marketplaces for national and local healthcare talent and deliver contingent labor management solutions through our proprietary software platform. At Aya, we’re obsessed with creating exceptional experiences for our clients, clinicians and employees. In fact, we put employee satisfaction above all else. Our team members are responsible for incomparable customer experience and we know that happy employees are critical to maintaining happy clients. We foster an entrepreneurial, high-energy, low-bureaucracy culture and value innovative thinking and creative problem solving. We embrace diversity in thought and backgrounds unified by a commitment to high achievement. When you join Aya, you’ll be surrounded by teammates who care about you as an individual and leaders who will help you grow both personally and professionally.

Therapist2 days ago
Full TimeRemoteTeam 5,001-10,000Since 2001H1B Sponsor

Role Description The Therapy Recruiter will specialize in cultivating relationships with physical therapists, occupational therapists, and speech-language pathologists interested in travel career opportunities. They will provide the best possible experience for traveling therapists through: - Initiating contact - Maintaining exceptional rapport - Providing extraordinary customer service Responsibilities - Lead full-cycle recruitment efforts to attract, screen, and onboard physical therapists, occupational therapists, and speech-language pathologists. - Proactively contact and recruit prospective therapists to establish relationships, understand their needs, and qualify them for job opportunities. - Educate prospective therapists on the personal and professional benefits of a travel healthcare career. - Generate leads through various recruiting channels, strategic planning, and referrals. - Strive for continuous improvement and career advancement. - Strong motivation to achieve results and meet recruiting goals. - Ability to work in a fast-paced environment and maintain a sense of urgency. - Candidate-centered mentality and passion for customer service. Qualifications - Bachelor's degree. - Minimum of one year, preferably 2+ years, of proven success in a metrics-driven sales or staffing environment. - Obsessed with creating great experiences for healthcare professionals. - Outside the box thinkers. - Career oriented with a desire for advancement. - Enthusiastic about being part of a recruiting organization that recognizes your talent. Benefits - Free premium medical, dental, life, and vision insurance. - Generous 401(k) match. - Aya also offers other benefits to those that are eligible and where required by applicable law, including reimbursements and discretionary bonuses. - Aya provides paid sick leave in accordance with all applicable state, federal, and local laws. - Celebrations! We hit our goals and reward ourselves. - Company-sponsored virtual events, happy hours, and team-building activities are always on the horizon — plus, you get a special treat on your birthday! - Unlimited DTO — we believe in time off! - Virtual yoga, meditation, or boot camp classes offered daily. Compensation Aya reasonably anticipates the pay scale for this position to be $60,000 starting annually, plus commissions. The pay scale for this position may vary if the applicant possesses experience outside of what Aya reasonably anticipates for this position. Bonuses are subject to the role and your manager’s discretion. Aya is an Equal Opportunity Employer (EEO) and welcomes all to apply.

United States
$60K / year

Care Coordinator

Person Centered Services

Person Centered Services is committed to providing high-quality care and support to individuals with intellectual and developmental disabilities, aiming to enab

Therapist2 days ago

Title: Care Coordinator Location: NY-West Seneca Job Description: Why Work For Person Centered Services? When you join the Person Centered Services team, you can make a difference in the lives of people with intellectual and developmental disabilities, while also reaching your own career goals. Benefits for full-time positions include: - 20 Days of paid time off (PTO) in your first year! Increasing to 25 Days in your second year! - 13 Paid Holidays - Comprehensive health insurance plans for you to choose what best fits your needs (Medical, Dental & Vision) - 401(k) - the Company matches 50% of the first 6% up to a maximum of 3% - Company paid benefits: basic life insurance, long-term disability, and a Lifestyle Spending Account with a benefit of up to $500 set aside for employees to spend on wellness eligible expenses! - Employee Discount and Wellness Programs - Currently providing 3 paid hours per week for exercise, volunteering or personal wellness! - Professional development opportunities including mentorship program options and ongoing coaching New Employee Orientation (NEO) - All team members attend NEO offered Monday - Friday both onsite and online. - Day one includes in-person training at our West Seneca, NY office to introduce our culture and Care Coordination - Hybrid Schedule - Care Coordinators are required to attend three onsite days per week during the first 90 days to support on boarding and integration - After successfully completing this period, team members may transition to a hybrid schedule for added flexibility. Supervisors may extend the on-site requirement if needed. Care Coordinator: HYBRID Person Centered Services Care Coordination Organization is looking for passionate Care Coordinators to work within a health home model serving people with intellectual and development disabilities. The Care Coordinator has an overall responsibility for coordinating and advocating for all aspects of the individual's care including, but not limited to, health and behavioral healthcare, community supports, and other services required to meet the needs of the individual. Care Coordinators use a person-centered, holistic approach, where each person being served has their health care and other service providers collaborate to ensure their wants and needs are met. We're in the business of helping people and always using a strengths-based approach. Social workers, care managers, and case managers are encouraged to apply! Position Responsibilities: - Develops a comprehensive, person-centered Life Plan with the individual and their circle of support, as well as their entire service provider team. - Commits to a respectful, just, and supportive environment for individuals and coworkers aligning with the company's commitment to diversity, equity, and inclusion. - Effectively manage a tiered caseload, while tailoring services to individual needs. - Completes enrollment and eligibility documentation. - Meets with individuals in their homes, physician/provider offices, and other public places in order to conduct assessments and provide services. - Work independently from home, as well as reporting to the office at least once per week but may require more depending on business needs. Requirements: - Bachelor's degree with 2 years of relevant experience OR a Licensed Registered Nurse with 2 years relevant experience OR Master's degree with 1 year of relevant experience - Relevant experience consists of providing direct care or support, coordination, and/or advocacy for any person(s) on a regular basis. Examples: Direct Support Professional, Teacher, Paraprofessional, Counselor, Social Worker, Care Coordinator, etc. - Minimum of a Bachelors degree, or a Licensed RN, is required by OPWDD in NYS - Valid driver's license Additional Details - Full time - Monday - Friday - 8 Hour Shift - No nights - Hybrid Click Here to View Full Job Description (https://personcenteredservices.com/wp-content/uploads/2025/12/Care-Coordinator-Job-Description-updated-2025.pdf) #INDHP Person Centered Services has a commitment to equal employment opportunity for all staff and applicants for employment. Employment decisions including, but not limited to, those such as staff selection, performance evaluation, administration of benefits, working conditions, staff programs, transfers, position changes, training, disciplinary action, compensation, and separations are made without regard to race, color, religion (including religious dress and grooming), creed, national origin, nationality, citizenship status, domestic partnership status, ancestry, gender, affectional or sexual orientation, gender identity or expression, marital status, civil union status, family status, age, mental or physical disability (including AIDS or HIV-related status), atypical hereditary cellular or blood trait of an individual, genetic information or refusal to submit to a genetic test or make available the results of a genetic test, military status, veteran status, or any other characteristic protected by applicable federal, state, or local laws. Job Details - Pay Type Hourly - Education Level Bachelor's Degree - Hiring Rate 24 USD

New York
$0 / hour

Role Description Higher Learning Technologies (HLT) is accepting applications for contract writers with strong subject-matter expertise as an Adult-Gerontology Acute Care Nurse Practitioner. - Contracted writers will write, edit, review and/or categorize nurse practitioner test-prep questions and detailed rationales based on writing guidelines provided by HLT and current test blueprint for the national licensure examinations. - Ensure content accuracy and clarity while adhering to the writing guidelines. - Work is done remotely. Long-term writing opportunities may be available to contractors who demonstrate the ability to write superior test items. Qualifications - Be an AGACNP experienced in direct client care or academic setting. - Have a current advanced practice nursing license. - Possess excellent writing and editing skills and a good understanding of English grammar and punctuation. - Be open to and show the ability to learn from constructive feedback. - Have 5-12 hours per week to devote to completing an assignment. Requirements - Edit and/or revise existing items to meet provided guidelines. - Write original items, including rationales and source references, to meet provided guidelines. - Write concise overviews of authoritative societal guidelines for quick reference. Benefits - Contractors will be paid per hour. Company Description Résumé required for consideration.

United States
$104K / year
Banyan Treatment Centers logo

Telehealth Therapist

Banyan Treatment Centers

Banyan Treatment Centers offers nationwide facilities, all levels of care, and industry-leading specialty programs.

Therapist2 days ago
Full TimeRemoteTeam 1,001-5,000Since 2014

• Conduct comprehensive assessments including ASAM forms, biopsychosocial assessments, and applicable evaluations. • Identify treatment needs, integrating findings into a collaborative, measurable treatment plan with patients. • Document and update treatment plans and clinical records in adherence to program, regulatory, and confidentiality standards, maintaining accuracy and security. • Maintain regular contact with referral sources and family members to provide progress updates and facilitate support, offering consistent communication throughout the treatment process. • Lead and facilitate individual and group sessions, including daily process groups and multidisciplinary treatment reviews, promoting open self-disclosure and collaboration on patient needs and goals. • Coordinate resources and develop post-discharge plans to support patients with legal, financial, and vocational needs, ensuring comprehensive recovery planning. • Apply clinical judgment and intervention skills in crisis situations, including risk assessments, de-escalation, and suicide risk evaluations. • Adapt therapeutic approaches to meet diverse patient needs. • Build rapport and foster trust with patients through strong interpersonal skills, working effectively with diverse populations.

Colorado
$75K - $85K / year