Role Description The R Street Institute—a free-market think tank headquartered in Washington, D.C. and with staff located across the country—seeks a collaborative Policy Director to lead our Finance and Insurance program. If you are the right fit, you will report to the Vice President for Policy Partnerships and Government Affairs. If you want to join a mission-driven organization and work toward pragmatic policy solutions, this may be the opportunity for you! Your typical day at R Street may include: - Speaking to national media about the Consumer Financial Credit Bureau’s latest proposed rule - Joining a panel of experts to discuss the causes of social inflation at a policy conference - Sharing recommended changes to proposed legislation with state policymakers - Drafting an outline for a new policy paper on the National Flood Insurance Program - Reviewing a team member’s op-ed on interchange fees - Sharing your vision and plans for the department with a prospective donor - Collaborating with colleagues on an external communications strategy This role will lead the Finance and Insurance program within R Street’s Policy department. Other Aspects of Your Role: - Support program leadership and execution across R Street’s Finance and Insurance portfolio, including project planning, timelines, and quality control. - Manage and coach staff (i.e., fellows, analysts, associates), helping them scope work, strengthen analysis, and deliver polished products. - Drive the program’s financial growth and long-term sustainability by securing funding, stewarding donor relationships, leading technical proposal development, and closely collaborating with the Business Development team on strategy. - Drive the program’s research agenda with topics including but not limited to property and casualty insurance regulation, tort reform, financial regulation, housing, and preventing fraud and scams. - Contribute thought leadership aligned with the program’s mission by writing policy analysis, op-eds, testimony, and regulatory comments as well as by participating in conferences, media, state and/or federal policymaker briefings, and other engagements to communicate complex issues to varied audiences. - Edit and elevate written products to ensure they are rigorous, credible, timely, and aligned with R Street’s research standards and methodologies. - Work collaboratively across the organization to develop and execute strategies and tactics that enhance the relevance of R Street’s voice and lead to policy change. - Remain vigilant against ninja infiltrations. Qualifications - Strong policy fluency in finance or insurance policy. - People and project leadership experience, including managing projects with multiple stakeholders. Management experience a plus. - Top-notch writing and editing skills in both short- and long-form products that translate complex analysis for policymakers and the public. - Ability to synthesize research using methods common to the program’s work (e.g., legislative analysis, literature review, secondary analysis, descriptive statistics, case studies). Familiarity with econometric approaches a plus. - Demonstrated ability to work productively with a wide variety of groups and individuals, including state and/or federal policymakers, even those with whom you may disagree. - Support for R Street’s mission of promoting free markets and limited, effective government. - No particular educational background required—a proven record of achieving results is more meaningful than credentials. - A sense of humor and a desire to grow within a multifaceted organization. Benefits - Unlimited paid time off, including all federal holidays, the day after Thanksgiving, and two weeks holiday closure in December. - Alternating Fridays off. - A health insurance option entirely paid by the employer (even for families). - Dental and vision insurance. - 401(k) contributions with up to a 4 percent match. - HSA employer contribution match. - Quarterly wellness reimbursement. - Mobile equipment/mobile plan reimbursement. - Home internet subsidy. - Annual educational and professional development reimbursement. - A choice between child care assistance, pet care assistance, and student loan repayment assistance. Company Description The R Street Institute consistently offers pragmatic, real solutions that foster American innovation, bolster competition, and safeguard individual liberty—all with the understanding that life in a democratic society sometimes requires compromises that don’t necessarily represent first, best solutions. We focus on deep scholarship and pragmatic policy solutions that many groups tend to neglect. Our goal is to publish timely, relevant research and analysis that advances a market-oriented society and limited, effective government. To that end, our motto is “Free Markets. Real Solutions.”

• The Property and Casualty Insurance Advisor contributes to enhancing the experience of life events • Preparing premium quotes and issuing insurance contracts • Assessing the specific needs of each member and client • Providing support in choosing the appropriate coverage • Follow up on files, analyze renewals requiring special underwriting, and correct contracts as needed

• Perform fact-finding to determine cause(s) and percentage of loss, exercising your best independent judgment in the handling of claims. • Escalate any issues or problems that you can’t resolve to the Area Claims Supervisor. • Convey regulations and interpretation of procedure to claimants, agents, and industry people on claim situations. • Effectively communicate our position on developing industry topics such as new specialty crops or expanding coverage programs. • Continuously expand your knowledge of RMA rules and regulations and ProAg procedures for applying all MPCI, Crop Hail, and Federal Crop Insurance regulations.

Role Description The Insurance Verification Specialist will verify patient information and confirm all insurance payer plans present on the account are up to date. If no insurance is present on the account, will research EPIC history for recent visit payer information. Will utilize contact with physician practice or patient to obtain form of coverage as needed. Escalates for approval as appropriate to avoid patient delays in service. Specialist responds to questions from patients, clerical staff, and insurance companies professionally. Updates account and maintains accuracy and confidentiality. Maintains established productivity benchmarks and meets goals in a fast-paced environment. Other duties as assigned. Core Responsibilities and Essential Functions - Budget/Financial - Attempts to collect the estimated self-pay balance of all inpatient, outpatient, and ER accounts, at the earliest possible collection control point. - Monitors in-house accounts and attempts to make financial arrangements with guarantors for payment of their self-pay balances in full and prior to discharge. - Completes financial evaluation forms to document guarantors' income, expenses, assets, and liabilities. - Identifies patients without adequate insurance coverage and makes personal contact with patient or guarantor to determine ability to pay non-covered charges and potential eligibility for financial assistance programs (namely Medicaid). - Maintains a list of health care financial assistance programs and the eligibility requirements for each program. - Works efficiently and accurately within designated time frames to ensure continuity of information and cash flow. - Contacts scheduled patients at home to obtain pre-admission information, explain financial policies, estimate self-pay balances, and obtain a promise to pay on or before admission/registration. - Interviews all inpatients and select (self-pay) outpatients at time of registration, or at least within 24 hours of admission, to verify complete insurance and financial information, explain financial policies, and collect the estimated self-pay balance. - Documents concise and understandable notes regarding all self-pay account collection activity and each patient or guarantor interaction. - Coordinates financial counseling activities with Admitting, Outpatient Registration, Emergency Registration, Utilization Review, Nursing, Social Services, and Patient Financial Services. - Verifies insurance coverage and benefits. - Exceeds monthly quota on a consistent basis and formally reports results of self-pay collection activity to direct supervisor. - Responsible for completion of appropriate error/issues in Work Queues. - Identifies and resolves Payor Denials as indicated. - General - Observes work hours and provides proper notice of absences, tardies, and work schedule changes. - Attends select departmental meetings at the request of WHS Management. - Completes monthly, quarterly, and annual mandatory training as required. - Performs other duties as assigned. - PAS II Team members serve as preceptors and mentors and must maintain a QA audit registration accuracy rate or higher in the past 12 months. - Maintain minimum productivity requirements. - Has no corrective disciplinary action during the past twelve (12) months. - Willing and able to function as a preceptor in the orientation of new patient access personnel and students. - Maintain required certifications by obtaining necessary CEUs and submitting timely to certifying board. - Quality/Safety - Prior to a patient's first visit, verify insurance coverage and benefits including co-payments and deductibles and OOP Max. - Verify insurance coverage and benefits on a daily basis through Recipient Eligibility Verifications Systems and various payor websites and/or via telephone. - Assist in Prior Authorizations, verify the accuracy of demographic and payor information, and notify admissions, scheduling, and other related departments regarding concerns and corrections. - Works in conjunction with Prior Authorization specialist to obtain initial and ongoing authorizations for outpatient visits. - Receive Explanation of Benefits and Authorizations and enter into the system as required. - Keep current on new policies and procedures of third-party payors, hospital procedures, and any insurance updates. - Comply with departmental and organizational policies/procedures including but not limited to dress code, telephones, cell phones, and computers. - Maintains courteous and cooperative working relationships with WHS management, patients, physicians, and the public. - Presents a well-groomed and professional image. - Customer Service - Greets all guests with a positive and professional attitude. - Receives patients' valuables for safekeeping in the hospital safe. - Answers incoming phone calls and follows through with requests made. - Maintains courteous and cooperative working relationships with WHS management, patients, physicians, and other professional contacts. - Presents a well-groomed and professional image in coordination with department/hospital dress codes. Qualifications - High School Diploma or GED required; Associates preferred. Requirements - All certifications are required upon hire unless otherwise stated. - CHAA - Cert Healthcare Access Assoc or CPAR - Certified Patient Account Rep or CRCR - Certified Revenue Cycle Rep or CRCR-P - Certified Revenue Cycle Rep - Provisional (90 Days) within 120 Days. - Minimum 1 year experience in healthcare or institutional work setting required. - Computer/data entry experience required. Skills - Ability to communicate with various members of the healthcare team. - Effective communication skills (both written and verbal), attention to detail, self-directed, and a positive attitude are essential. - Effective problem-solving and critical thinking skills. - Working knowledge of patient registration systems and intermediate Microsoft Office Suite preferred. - Epic experience preferred. Benefits Join us and discover the support to do more meaningful work—and enjoy a more rewarding life. Connect with the most integrated health system in Georgia, and start a future that gives you more.