• Développer solidement les relations avec les clients finaux et les applications de produits • Collaborer avec les équipes des canaux de distribution • Traduire les stratégies de la division en plans d'action • Travailler avec les équipes marketing, service technique, tarification et chaîne d’approvisionnement • Atteindre ou dépasser les objectifs de vente fixés sur votre territoire commercial

• Monitor and provide general support for Integrated Facility Management (IFM) services, ensuring continuous oversight of operations and service delivery across assigned facilities • Administer and maintain technology platforms including SharePoint and Corrigo, ensuring data accuracy, proper documentation, and effective work order dispatch coordination • Coordinate facility maintenance and waste management services with building management companies and third-party vendors, scheduling service activities and resolving issues related to HVAC, elevators, janitorial services, and general building systems • Prepare performance reports and manage databases that support the IFM platform, analyzing data to identify trends, forecast results, and turn insights into actionable improvements for client value • Serve as the primary interface between clients and vendors, ensuring appropriate follow-up, minimal disruption during service delivery, and excellent communication across all stakeholders • Support budget analysis and reporting by researching variances, identifying financial issues, and contributing to facility-specific cost savings targets that drive account-level savings goals • Lead continuous improvement initiatives by identifying opportunities to enhance processes, systems, and overall client satisfaction while supporting special projects and events

• Conduct technical and commercial visits with our retail clients (e.g., Auchan, Intermarché) • Perform maintenance, diagnostics and equipment replacement • Carry out hygiene audits and on-site field analyses • Identify customer needs and opportunities for product range development • Propose appropriate solutions and support their implementation • Contribute to customer follow-up and satisfaction

• coordinate responses to requests for information under the Freedom of Information Act (FOIA) • compile responses to each request and submit to the FOIA office • examine and evaluate requests for information under FOIA • draft replies to routine and complex requests for information • compile statistical data for release • coordinate with internal and external offices and programs to collect information for release • compile responsive information from custodians • use an electronic tracking system to track, manage, and complete FOIA assignments • maintain case files • recognize priorities and independently organize work to meet established deadlines • establish internal procedures to ensure adequate control of deadlines and progress reports • maintain and develop knowledge of supported government programs and responsibilities