We are one of the largest not-for-profit, faith-based health care systems in the nation.
System Education & Training Specialist, Revenue Integrity
Location
Michigan
Posted
6 days ago
Salary
$29 - $44 / hour
Seniority
Senior
Job Description
System Education & Training Specialist, Revenue Integrity
Trinity Health
• Responsible for the assessment, training, and continuing education of colleagues within assigned Health Ministries (HM) as it relates to Revenue Integrity operational management duties. • Ensures all Revenue Integrity colleagues exhibit general competencies in the use of the Health Information System (HIS) and all other associated Revenue Cycle computer applications as well as organizational and governmental regulatory rules and processes. • Provides new hire orientation followed by post-training monitoring to all Revenue Integrity new hire colleagues including new hire colleagues from decentralized departments performing Revenue Integrity related job duties. • Develops and maintains the orientation and training program for new hire colleagues and off-site registration personnel to include Revenue Integrity computer work systems, Revenue Cycle foundational courses, policies and procedures, tenets of compliance and colleague testing. • Provides scheduled in-person classroom and virtual training which includes preparing training schedules, informing target audience of all pertinent details, setting up the training environment, tracking attendance, and following up on colleague assessments and handling of other logistics. • Conducts formal monthly training programs for revenue cycle and formal training as needed for all departments performing Revenue Integrity management functions in accordance with department and HIS policies and procedures. • Works with system implementation teams to develop, test, and train end users and QA various applications and functionality. • Supports Epic TogetherCare Super User and end user training. • Works collaboratively with PFS, Revenue Integrity, Compliance, and TogetherCare to continuously identify colleague needs for training and to further develop colleague skills.
Job Requirements
- Bachelor’s degree preferred or an equivalent combination of education and experience.
- Credentialed in Epic Cadence, Prelude, and Referral applications strongly preferred.
- Must successfully complete the Trinity Health TogetherCare Credentialed Trainer Program for Epic Cadence, Prelude, and Referral Applications within one year of hire.
- Licensure: CHAA and CRCS-I certifications preferred
- Knowledge and experience of Revenue Cycle functional training for all key Revenue Integrity functions and processes.
- Some knowledge of and experience with specialized methodology in the development of training support tools.
- Must possess teaching skills that enhance user learning and involvement.
- Ability to convey complicated information to end-users in a concise, user-friendly manner that ensures user competency and process compliance, while energizing users’ discussion and input.
- Ability to communicate effectively, both verbally and in written communications, with others internal and external to the organization.
- Ability to create and edit educational training documentation utilizing accurate grammatical construction, proofreading, and spelling skills.
- Possesses in-depth knowledge of Federal and State government regulations and Compliance standards pertaining to the healthcare industry.
- Ability to read, analyze, and interpret Medicare Compliance Regulations.
- Working knowledge of third-party payer regulations, requirements, and laws governing admissions/registration procedures.
- Proficient in medical terminology.
- Ability to calculate figures and amounts such as discounts, co-insurance, co-pays, and deductibles.
- Ability to plan, organize and accomplish assignments in an efficient and effective manner and with a high degree of professionalism.
- Demonstrated ability to multi-task and adapt to changing deadlines, competing priorities and unexpected assignments.
- Proficiency with Microsoft Office including Outlook, Word, Excel, and Power Point.
- Ability to utilize discretion and sound judgment in handling confidential information and materials.
- Demonstrated ability to work independently and with minimal supervision.
- Ability to resolve problems and complete assignments accurately and promptly.
- Ability to work as a customer-focused team member and provide work leadership and guidance to others.
- Participates in mandatory training to promote continued professional and emotional development for oneself.
- Must be comfortable operating in a collaborative, shared leadership environment.
- Must possess a personal presence that is characterized by a sense of honesty, integrity, and caring with the ability to inspire and motivate others to promote the philosophy, mission, vision, goals, and values of Trinity Health.
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