• Coordinate the initiation and continuation of biologic therapies. • Manage the workflow from the provider’s order through medication approval, delivery, and ongoing treatment support. • Prepare, submit, and track prior authorizations, appeals, and supporting insurance documentation. • Follow up with insurance companies and proactively resolve authorization delays or treatment barriers. • Coordinate prescriptions and medication delivery with specialty pharmacies. • Assist patients with enrollment in manufacturer assistance and medication access programs. • Educate patients about approval timelines, specialty pharmacy requirements, and next steps. • Maintain accurate patient records and authorization updates in the EMR. • Collaborate with providers, nurses, pharmacies, insurers, and other clinical staff to support continuity of care. • Prepare and maintain biologic medication records, status reports, and tracking systems

• Proactively drive insurance sales opportunities within assigned Edward Jones territories. • Build and deepen relationships with financial advisors to increase insurance awareness, activity, and production. • Lead client and advisor discovery conversations to identify insurance planning opportunities. • Own opportunities from initial identification through application, underwriting, and placement. • Achieve advisor activation, pipeline progression, revenue growth, and production goals. • Partner with internal teams to execute and place business efficiently. • Maintain CRM records and sales activity metrics.

• Responsible for working with a team of associates that research and analyze accounts to ensure that underpayments are identified and recovered. • Determine the appropriate action needed to recover underpayment, complete the action, and follow up on recovery of the outstanding monies. • Identify and recover underpayments on patient accounts. • Develop a strong working relationship with the client team and counterparts in Contract Management. • Communicate directly with payors to follow up on outstanding underpayments, and resolve account variance. • Identify root cause of underpayments, denials, and delayed payments to clients. • Document all activity accurately within the appropriate tracking system. • Meet all productivity and quality standards as established by Ensemble.

• Assist the Merchandising Managers and Director, Merchandising Operations with the development and implementation of the Welcome Home Centers (WHC’s), commercial spaces, and model homes as needed • Work with Director, Merchandising Operations and Merchandising Managers to create and ensure cohesive and consistent designs between WHC’s and models • Create WHC design presentations • Purchase, track, follow-up, and coordinate delivery of all items required for WHC’s • Coordinate WHC and model home furniture replacements, move overs, storage and consignment • Support inventory planning and allocation efforts, collaborating with cross-functional teams to minimize excess inventory for sales offices • Communicate with vendors regarding product availability, pricing, and order fulfillment • Coordinate marketing graphics with Marketing Departments, Divisions and vendors • Provide administrative support to the merchandising team • Attend WHC and model installations as necessary • Assist on special projects as necessary • Work with IS Department and Divisions to order and coordinate installation of electronic equipment and phone/internet services for WHC’s and models where applicable