The role / impact You will step into a foundational leadership position designed to spearhead a cultural renewal and drive a pivotal technological transition for a distributed engineering team. As the founding leader for our new Vancouver hub, you will guide a talented group of engineers, moving away from isolated work streams towards a predictable, well-planned delivery cadence. Your focus will be on improving team planning, estimation, and communication, ensuring the technical roadmap is executed smoothly while maintaining high quality. Your technical impact will center on supporting a company-wide transition from legacy Microsoft SQL Server environment to modern, open-source solutions. You will take ownership of building internal compliance and observability tools that empower product teams across the business to independently manage and operate their databases. By shielding your team from external pressures and resolving critical dependencies, you will create an environment where engineering excellence can thrive at scale. The team / how they connect The team consists of nine engineers, including one lead, five senior engineers, and three regular developers who collaborate across different disciplines. While some team members focus on database administration and consulting, others drive the design and development of our core tooling platforms. Operating across the United States and Canada, the team maintains a West Coast time zone alignment to collaborate smoothly without working unusual hours. The team is currently working on / Initially, you will focus on - Supporting the Migrating core services away from legacy Microsoft SQL Server technologies over to Aurora Postgres and DynamoDB. - Constructing and scaling internal compliance and observability tools to enable decentralized database ownership for product teams. - Utilising AI technologies to gather and surface intelligent insights to product teams to allow them to confidently own and evolve their databases" - Establishing fresh team processes, refining sprint estimation, and establishing a unified, collaborative culture following recent turnover. Where and how you can work This position is based out of our brand-new Vancouver hub, offering a flexible hybrid working environment. You will spend dedicated boost days in the office collaborating face-to-face with local team members, while enjoying the flexibility to work from home on remaining days. Our core working hours align with West Coast time zones to ensure healthy collaboration with our North American and New Zealand counterparts without compromising on work-life balance. Here are some of the things we are looking for - You bring a strong background in systems design and scaling, ideally gained within high-scale cloud, platform, or monitoring organizations. - An aptitude for AI tooling and a passion for staying ahead of modern technological trends comes naturally to you. - Your inclusive leadership style allows you to listen to, learn from, and build alongside a senior team before introducing major changes. - Exceptional stakeholder management skills help you clear roadblocks, manage external pressures, and communicate delivery timelines predictably. - You possess proven technical depth, allowing you to confidently audit complex technical work and maintain system health without micromanaging. - A proactive approach to delivery planning helps you bring structure, better estimation practices, and alignment to distributed engineering groups. Apply even if your experience isn't a perfect match! At Xero, we hire based on your skills, passion, and the unique perspective you can bring to enhance our culture and team. At Xero, we value the impact and skills you bring to the team. We believe in a Total Package philosophy - ensuring your value is recognized through a holistic lens that includes base salary, performance incentives, and world-class benefits. The expected base salary range for this role is $188,000 - $236,000 CAD. Individual pay is determined by various factors, including geography, level of experience, and the specific skills you bring to the role. In addition to base pay, Xero’s roles are eligible for the following forms of variable compensation: - Variable Pay: Permanent employees are eligible to participate in our annual bonus and equity (RSU) programs. You may also be eligible for performance-based cash or equity (RSUs) incentives depending on your role level, and company performance. - Comprehensive Benefits: World-class health, wellness, and retirement programs. Xero Perks including Wellbeing days, generous leave, and dedicated professional development budgets. This is a posting for an existing vacancy. Xero uses AI to help screen applications based on job-related qualifications. These tools assist our recruiters but do not make automated hiring decisions. A human recruiter reviews all candidates before any hiring action is taken.

• Supporting engineering activities to achieve on-site installation, commissioning, servicing and repair processes of complex equipment and systems, working independently at times. • Prepare site visit reports and maintain time sheets for submission to clients. • You will drive continuous improvement initiatives in the processes related to field services and product development. • You will support cross-functional groups to quickly fix any administrative difficulties relating to delivery and installation of proper equipment. You will act as an escalation point for Field Service Specialists, Service Engineers, and other stakeholders. • To ensure that the Company Health and Safety Policy is adhered to, actively promoting a safe working environment.

Role Description We are looking for a Senior BigPanda Engineer and AIOps subject matter expert with over 5 years of dedicated platform experience. This position requires a rare blend of deep technical administration, strategic consulting, and mentorship capability. You will serve as the chief architect of our event correlation engine, transforming high-volume telemetry data from multi-cloud environments and hybrid monitoring systems into actionable, automated operational insights. Key Responsibilities - Platform Ownership: Act as the primary platform Administrator, Consultant, and Trainer for the BigPanda ecosystem, steering its long-term roadmap and maturity. - GCP Data Ingestion: Design and maintain seamless ingestion pipelines from Google Cloud Platform (GCP) telemetry streams (including GCP Cloud Monitoring/Logging) into the BigPanda correlation platform. - Lifecycle Architecture: Own the end-to-end observability lifecycle, explicitly driving strategy for high-scale data ingestion, normalization, deduplication, correlation, and enrichment across enterprise cloud ecosystems. - ITSM & Tool Integration: Architect seamless integrations between BigPanda, incoming monitoring systems (like Moogsoft, Netcool, Dynatrace), and downstream ITSM ticketing/incident response workflows. - AIOps Strategy: Apply advanced AIOps concepts to reduce alert fatigue, drastically lower Mean Time to Resolution (MTTR), and automate root-cause analysis. - Mentorship & Enablement: Lead training sessions and strategy workshops for cross-functional engineering teams, utilizing a clear, confidence-inspiring "whiteboard approach" to explain complex data relationships. Qualifications - BigPanda Expertise: 5+ years of hands-on experience spanning the lifecycle of BigPanda implementation, configuration, and day-to-day administration. - GCP Exposure: Practical experience working with Google Cloud Platform (GCP) monitoring frameworks and understanding how cloud-native events map to correlation engines. - Monitoring Ecosystem: Solid foundational experience with enterprise monitoring and APM tools such as Moogsoft, Netcool, and Dynatrace. - AIOps & ITSM: Deep conceptual and practical understanding of algorithmic event correlation, alert noise reduction, and modern ITSM processes. - Communication: Exceptional verbal and visual communication skills, with a proven ability to map out complex technical workflows on the fly. Benefits - Ontrac Solutions has partnered with PinpointVerify to help genuine applicants rise above the noise. - Qualified candidates are prioritized over non-verified candidates with comparable experience. - If you're hired, Ontrac reimburses the full cost of your verification.

Role Description Evoplay — це екосистема напрямів, які мають власну культуру та стиль роботи, тому ти можеш обрати команду, яка відповідає твоїм кар'єрним планам та амбіціям. Ми цінуємо тих, хто дивиться ширше за свою роль і готовий впливати на продукт, команду та бізнес. Тут середовище для сильних фахівців, яким важливий вплив, розвиток і команда однодумців. Приєднуйся, щоб працювати над складними задачами, зростати швидше й рухати індустрію онлайн-ігор уперед разом із нами. Ми в пошуку Support Engineer, який має знання та досвід у роботі з наступними технологіями: - Операційні системи сімейства Linux (Centos, Ubuntu) - Системи моніторингу (Zabbix, Prometheus, Sentry, Graylog, etc) - Системи управління конфігураціями (Ansible, Puppet) - Поштові сервіси (Zimbra, Postfix+Dovecot) - Бази даних (Mysql, Postgres, Clickhouse, RabbitMQ, etc) - Docker/Docker-compose - Телефонія (Asterisk) - Git - Написання скриптів (Bash, Python) - Хмарні сервіси (AWS, DigitalOcean, ServersCom) Ми шукаємо спеціаліста, готового приєднатися до нашої команди та виконувати задачі з підтримки роботи інфраструктури, розширення та оптимізації системи моніторингу, автоматизації робочих процесів. Requirements - Досвід адміністрування операційних систем Linux (Centos, Ubuntu, etc) - Досвід роботи з системами моніторингу, такими як Zabbix, Prometheus (досвід роботи з CloudWatch та Grafana буде плюсом) - Знання Bash-команд - Досвід роботи з Git - Досвід роботи з веб-серверами Apache та Nginx (мінімум — базове розуміння принципів роботи вказаних веб-серверів) - Досвід роботи та базове розуміння реляційних баз даних (Mysql, etc) - Розуміння основних мережевих протоколів: DNS, HTTP/HTTPS, SMTP - Досвід роботи з системами управління конфігураціями, наприклад, Ansible/Puppet - Досвід роботи з інструментами інфраструктури як коду, такими як Terraform (мінімально — базове розуміння роботи сервісу) - Англійська мова на рівні читання документації та листування Benefits - Оплачувана відпустка, лікарняний, вихідний на день народження - Медичне страхування в Україні - L&D центр із курсами для співробітників та доступ до корпоративної бібліотеки - Групові дискусії та індивідуальні заняття з корпоративним психологом