• Engage with customers: Our revenue & program management teams rely on us to ensure the key technical influencers at our customers and prospects deeply understand our technology, what makes our platform different and better than that of our competitors, and how to quickly get integrated and live. • Balance big picture & tiny details: You are empathetic, putting yourself in the customer’s shoes and delivering strong recommendations to solve their problems. This requires zooming out to see the bigger picture, putting simple requests in context to highlight downstream impacts or “gotchas” before they occur - but also getting your hands dirty, performing precise, detailed tasks with little oversight to make sure the customer’s vision can become a reality. • Understand & evangelize the customer technical experience: As you work with cross-functional teams and a diverse array of customers, you will have unparalleled insights on Marqeta's technical capabilities, unique features, and the benefits our platform offers. You'll serve as a tokenization technical resource for the delivery and onboarding team and act as a 'voice of our customers' in external-facing engagements, surfacing implementation learnings and customer feedback to internal Product and Technology teams

• Develop and implement the Kraken CASP Broker/Custodian’s strategic vision and business plan; • Identify new business opportunities, ensuring that Kraken remains competitive in the crypto-asset market; • Foster a culture of innovation and continuous improvement; • Oversee the day-to-day operations of the CASP Broker/Custodian, ensuring efficiency and effectiveness; • Manage the Kraken CASP Broker/Custodian senior leadership team, ensuring alignment with Kraken’s company goals and regulatory requirements; • Develop and monitor performance metrics to assess operational success; • Ensure that the Kraken CASP Broker/Custodian complies with all aspects of MiCA • Liaise with regulatory bodies, including the Central Bank of Ireland and the European Securities and Markets Authority (ESMA) • Implement robust compliance and risk management frameworks; • Oversee financial performance, budgeting, and forecasting; • Ensure financial operations comply with relevant laws and regulations; • Report to the board of directors on financial status and any strategic initiatives; • Maintain strong relationships and transparent communication with key internal and external stakeholders; • Represent the Kraken CASP Broker/Custodian at industry events, conferences, and in public forums; • Identify, assess, and manage risks associated with Kraken CASP Broker/Custodian’s operations; • Develop strategies to mitigate risks and ensure business continuity; • Ensure compliance with Anti-Money Laundering (AML) and Counter-Terrorist Financing (CTF) regulations; • Ensure effective corporate governance practices are in place; • Work closely with the board of directors to develop and implement governance policies; • Ensure the board of directors is regularly informed about Kraken CASP Broker/Custodian’s performance and strategic direction; • Attract, retain, and develop top talent to build a high-performing team; • Foster a positive and inclusive workplace culture; • Oversee executive compensation and development programs.

• Providing technical implementation, configuration, and troubleshooting assistance with the deployment of Falcon's AI-powered detection and response capabilities • Assist customers in optimizing AI-driven threat detection models and automated response workflows • Configure and tune machine learning algorithms to reduce false positives while maintaining high detection efficacy • Develop and implement AI-driven automation playbooks for security operations • Troubleshoot AI-related customer issues across small to large enterprises • Develop scripting and application solutions using Falcon APIs to enhance AI capabilities • Work closely with customers to interpret AI-generated alerts and findings • Leverage CrowdStrike's AI capabilities to enhance vulnerability prioritization and asset management • Assist customers with integrating Falcon's AI capabilities into their existing security tools and workflows • Support Incident Response teams with AI-powered threat hunting and forensic analysis • Develop and lead AI skills workshops for the Platform Professional Services team • Work collaboratively with the Platform Professional Services team to develop customer-facing AI collateral

• Provide Sales Engineering support including technical demos, proof-of-value (POV) execution, and RFI/RFP responses. • Engage with partner sales and technical teams to support joint selling motions and accelerate deal progression. • Design, build, and validate integrations between partner technologies and the CrowdStrike Falcon Platform against defined standards and best practices. • Work closely with Integration Partners, their Solution Architects, Sales Engineers, Product Managers, and Engineering teams to promote and advance CrowdStrike's technical and business objectives. • Assist partners with evaluation and Not-for-Resale (NFR) environments including installation, configuration, troubleshooting, and product training. • Build and maintain partner demo environments including demo scenarios that effectively showcase joint solution value. • Document integration patterns, best practices, and reference architectures for partner and internal use. • Contribute technical content to the CrowdStrike partner portal and integration catalog. • Provide technical feedback to CrowdStrike Product teams based on partner integration experiences and field observations. • Enablement & Training Provide inputs to the technical enablement team to build and improve training content for partners. • Serve as the technical liaison between internal CrowdStrike teams and partners to facilitate collaboration and remove blockers. • Participate in events such as security conferences, lunch & learns, and partner-sponsored events. • Operations & Innovation Track and report on partner integration health, adoption metrics, escalation trends, and field activities. • Collaborate with cross-functional teams to design and implement scalable, low-touch partner onboarding experiences through automation and tooling. • Identify and incorporate agentic AI solutions to improve integration workflows, partner enablement, and overall operational efficiency.