Senior Network and Computer Systems Administrator
Location
Idaho
Posted
2 days ago
Salary
$26 - $36 / hour
Seniority
Senior
Job Description
Senior Network and Computer Systems Administrator
Cayuse Holdings
• Maintain Server Operating Systems (Windows Server 2022 and Red Hat Enterprise Linux 8 and 9) running on physical and VM platforms. • Install, Upgrade, and Maintain Monitoring Application Software running on a variety of Operating Systems. • A solid understanding of monitoring Server Operating Systems(Windows Server, RHEL). • A solid understanding of WAN Concepts and Data Circuits (T1’s, MPLS, VPN and Enterprise VPN, Ethernet, Fiber, etc). • A solid understanding of network devices and their function (Routers, Switches, Access Points, Firewalls). • Ability to communicate complex technical subjects to non-technical customers. • Follow agreed processes and procedures for providing solutions to customer requests or issues. • Maintain call quality standards at the level set to meet customer expectations including adherence to work schedules and standards. • Deliver customer communication to the appropriate level of understanding to ensure a successful outcome. • Document policies, procedures and issues in ticketing system as well as in internal knowledge base. • Ability to analyze and make recommendations to better assess, assist and meet the needs of internal clients. • Ability to work independently as well as part of a team as required. • Demonstrate strong client relationship skills. • Willingness to work on a rotating On Call Schedule. • Other duties as assigned.
Job Requirements
- BA/BS Degree and 5 years or more of experience
- Master’s and three (3) years or more experience
- PhD and 0 years related experience
- Current DoD 8570 IA Baseline Certification, IAT Level II (example: Security+ CE)
- Must obtain appropriate DOD 8570 IA Computing Environment Certification within 6 months of employment
- Interim Secret Clearance required prior to start
- Experience using Remedy or a similar ticketing system
- Demonstrated professional experience with Windows Server 2012; Windows Server 2016
- Demonstrated experience with VMware
- Understanding of technology areas such as Active Directory, DHCP, DNS, Group Policy, DFS and the ability to maintain other Windows core services
- Comprehension of NTFS file share permissions
- Fundamental understanding of authentication mechanisms such as Kerberos and LDAP
- Basic networking experience (TCP/IP, routing, SSH, OpenVPN)
- Install, Upgrade, Maintain, and provide training/documentation for a suite of Monitoring Tools including but not limited to: Microsoft System Center Operations Manager (SCOM), Broadcom DX NetOps Spectrum, Broadcom DX NetOps Network Flow Analysis, Broadcom DX NetOps Performance Manager, Dynatrace (Upcoming), Nexthink (Upcoming)
- Familiarity with Cisco IOS, Networking Config Files, Concepts and Hardware.
- MS PowerShell
- SNMP v3 Traps and Polling
- Bandwidth Analysis
- Advanced Microsoft Excel skills for Monthly Reporting
- Advanced System and Network Troubleshooting Skills
- SQL and MySQL
- Must be able to pass a background check.
- May require additional background checks as required by projects and/or clients at any time during employment
Benefits
- Medical, Dental and Vision Insurance
- Wellness Program
- Flexible Spending Accounts (Healthcare, Dependent Care, Commuter)
- Short-Term and Long-Term Disability options
- Basic Life and AD&D Insurance (Company Provided)
- Voluntary Life and AD&D options
- 401(k) Retirement Savings Plan with matching after one year
- Paid Time Off
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