• Serve as the primary Level 3 escalation point—leading and driving the troubleshooting and strategic resolution of complex network incidents and major outages • Lead network implementation, migration, upgrade, and infrastructure improvement projects while ensuring performance, scalability, security, and minimal business disruption • Design, deploy, maintain, and optimize enterprise network environments, including routers, switches, wireless networks, firewalls, VPNs, SD-WAN, site-to-site connectivity, and hybrid cloud networking solutions (Azure and AWS) • Drive vulnerability remediation and support infrastructure audit and compliance activities • Conduct network assessments, root cause analyses (RCA), capacity planning, performance tuning, and security reviews to improve reliability and protect client environments • Create and maintain technical documentation, SOPs, network diagrams, and knowledge base resources • Participate in client and vendor support meetings to provide technical recommendations, support IT planning, and collaborate with internal teams to deliver successful outcomes • Takes ownership of client environments by proactively identifying issues, gaps, and opportunities for improvement, independently driving solutions and building SOPs and processes that improve operational efficiency and service delivery

• Design, configure, maintain, and troubleshoot enterprise LAN/WLAN/WAN environments. • Support Cisco network infrastructure, routing, switching, firewalls, VPNs, and IDS solutions. • Serve as the regional technical lead for network operations, configuration management, and network performance. • Diagnose and resolve complex network issues using SolarWinds Orion, ARMIS, Ansible, and other network management tools. • Configure and support routing protocols including BGP, OSPF, EIGRP, VRRP, and RSTP. • Develop and maintain network standards, documentation, and operational procedures. • Collaborate with government personnel and technical teams to support secure, highly available network operations. • Support network security initiatives and Zero Trust architecture implementation.

• Design, configure, maintain, and troubleshoot enterprise LAN/WLAN/WAN environments. • Support Cisco network infrastructure, routing, switching, firewalls, VPNs, and IDS solutions. • Serve as the regional technical lead for network operations, configuration management, and network performance. • Diagnose and resolve complex network issues using SolarWinds Orion, ARMIS, Ansible, and other network management tools. • Configure and support routing protocols including BGP, OSPF, EIGRP, VRRP, and RSTP. • Develop and maintain network standards, documentation, and operational procedures. • Collaborate with government personnel and technical teams to support secure, highly available network operations. • Support network security initiatives and Zero Trust architecture implementation. • Travel as required to support subordinate positions across contract locations.

• Design, implement, configure, maintain, and troubleshoot enterprise LAN/WLAN/WAN infrastructure. • Support Cisco routers, switches, firewalls, VPNs, IDS, and enterprise network services. • Troubleshoot routing, switching, and network connectivity issues across all OSI layers. • Monitor network performance and availability using enterprise network management tools. • Perform network security hardening, firewall administration, and VPN configuration. • Support configuration management, network optimization, documentation, and technical standards. • Develop technical recommendations, SOPs, and network documentation. • Collaborate with Government personnel and technical teams to resolve complex network issues.