• Actively work on the support queue, ensuring SLA compliance with a focus on productivity. • Investigate incidents in the Materials and Production modules, identifying whether the cause is a process error, configuration issue, or system failure. • Apply technical and functional solutions accurately, ensuring that fixes do not impact other routines. • Assist end users, understanding their pain points and providing clear guidance to prevent recurrence of issues. • Document applied solutions in detail to enrich our internal knowledge base.

Role Description Do you enjoy helping people create memorable experiences while delivering exceptional service? We are seeking enthusiastic and detail-oriented individuals to join our growing remote team as Guest Experience Consultants. In this role, you will work directly with clients to help them discover travel opportunities, organize vacation details, and navigate the planning process with confidence. From resort stays and cruise adventures to family vacations, special celebrations, and international travel experiences, you'll play an important role in ensuring every traveler receives personalized attention and support. This remote opportunity is ideal for individuals who enjoy communication, organization, and building positive relationships. No prior travel industry experience is required. We provide comprehensive training, mentorship, and ongoing development resources to help you succeed. Responsibilities - Assist clients with researching and selecting travel experiences that align with their interests and goals - Provide destination insights, vacation recommendations, and travel planning guidance - Coordinate accommodations, transportation, activities, excursions, and vacation packages - Support travelers throughout the booking and pre-departure process - Communicate with clients through phone, email, online messaging, and virtual meetings - Partner with travel suppliers to secure reservations and verify travel details - Review itineraries and booking information to ensure accuracy - Maintain organized records of client interactions and travel arrangements - Monitor industry updates, destination news, and special travel promotions - Deliver responsive, professional service that enhances the overall client experience Qualifications - Interest in hospitality, customer experience, travel, tourism, sales, or client services - Strong interpersonal and communication skills - Excellent organizational abilities and attention to detail - Ability to manage multiple tasks in a remote work environment - Comfortable using computers, web-based applications, and digital communication tools - Strong problem-solving skills and customer-focused mindset - Positive attitude and eagerness to learn new skills - Reliable, self-motivated, and professional - Must be at least 18 years of age - Must reside in the United States, United Kingdom, Mexico, Spain, Australia, or another approved hiring region Training & Development - No previous travel industry experience is required. We provide: - Guided onboarding and training resources - Ongoing mentorship and coaching - Access to travel supplier programs and booking platforms - Certification opportunities - Continued professional growth and educational support Benefits - 100% remote work opportunity - Flexible schedule designed around your availability - Access to travel industry tools and supplier partnerships - Travel incentives, discounts, and exclusive perks - Opportunities for career advancement and leadership growth - Collaborative and supportive virtual team culture - Valuable experience in guest services, travel coordination, customer engagement, and business development

OneStream Consultant (OneStream Developer) Location: Remote – United States Work Arrangement: Fully Remote Employment Type: Full-time Salary: $94,800–$157,200 USD annually Job Description: Elevate your career with MANTECH International Corporation! Join a dynamic team dedicated to national security through cutting-edge technology. Since 1968, MANTECH has led in delivering advanced solutions to government intelligence, the Department of Defense, and Federal Civilian sectors. Dive into innovation in Digital Transformation, Cybersecurity, IT, Data Analytics and Software Development. Your journey to impactful work and rapid growth starts now—be extraordinary at MANTECH! ManTech seeks a motivated, career and customer-oriented OneStream Developer to join our team. This is a remote position. Responsibilities include but are not limited to: - Install, configure, analyze, tune, and optimize OneStream solutions on cloud and client infrastructure that meet customer requirements - Assist with data analysis, data management, data governance, dashboard monitoring, data quality dashboards, data controls, data lineage, and data mapping - Troubleshoot and optimize security models, event processes, custom dashboards, reports, business rules, and member formulas - Assist in identifying and resolving issues and challenges related to OneStream applications in collaboration with the senior consulting team - Collaborate with other members of the development team and project managers to deliver solutions that surpass client expectations while meeting project timelines - Write System Security Plan and technical documents as a part of Authority to Operate package and remediate vulnerabilities found during ATO to meet compliance standard - Implement Single Sign-On for OneStream XF application using PIV card or CAC authentication and manage upgrades of on premises OneStream XF applications and Microsoft SQL Databases Minimum Qualifications: - Bachelor’s degree in computer science, engineering, information systems, mathematics, business, accounting, or related degree - 4+ years of work experience in systems design, infrastructure, tuning/optimization, cloud, development, and deployment - 3+ years of SQL experience - 2+ years of OneStream XF installation, configuration, and optimization experience - Ability to identify project risks, provide risk mitigation options and escalate to project management to resolve project risks - Ability to contribute to various phases of the software development cycle, including in systems analysis, architecture, design, development, configuration, testing, debugging, documentation, and mentoring junior developers Preferred Qualifications: - Master’s degree in computer science, engineering, or information systems - Must be able to exchange accurate information in these situations - Master’s degree in computer science, engineering, or information systems - VB.NET development experience and/or any object-oriented programming languages - Experience assisting with ATOs and setting up Single Sign-On for application - Work experience in a professional services company and/or a consulting firm - CompTIA Security+ certification Clearance Requirements: - US Citizenship required with the ability to obtain a Secret clearance Physical Requirements: - Must be able to remain in a stationary position 50% - Frequently communicates with co-workers, management, and customers, which may involve delivering presentations - Must be able to exchange accurate information in these situation The projected compensation range for this position is $94,800.00-$157,200.00. There are differentiating factors that can impact a final salary/hourly rate, including, but not limited to, Contract Wage Determination, relevant work experience, skills and competencies that align to the specified role, geographic location (For Remote Opportunities), education and certifications as well as Federal Government Contract Labor categories. In addition, MANTECH invests in its employees beyond just compensation. MANTECH’s benefits offerings include, dependent upon position, Health Insurance, Life Insurance, Paid Time Off, Holiday Pay, short-term and long-term Disability, Retirement and Savings, Learning and Development opportunities, wellness programs as well as other optional benefit elections. MANTECH considers all qualified applicants for employment without regard to disability or veteran status or any other status protected under any federal, state, or local law or regulation. If you need a reasonable accommodation to apply for a position with MANTECH, please email us at careers@mantech.com and provide your name and contact information.

• Help customers overcome HR technology challenges and feel rewarded by driving high levels of customer satisfaction. • Confidently and consistently provide excellent customer service. • Engage customers to quickly understand business requirements. • Share their broad experience with industry practices. • Adapt and succeed independently in challenging situations. • Develop and demonstrate system configuration solutions, articulating product capabilities, plus the benefits and risks of design decisions. • Support multiple customers concurrently on short duration projects. • Help customers to be more self-sufficient, to stabilize and optimize their Workday applications and to learn about new features. • Conduct research to ensure understanding of customer questions and related Workday concepts. • Deliver small scope consulting in response to customer requests; providing configuration guidance, demonstrations, considerations, tips & tricks. • Troubleshoot product configuration to resolve or provide optimal product configuration to meet customer business requirements. • Clearly and effectively communicate responses and value to customers. • Partner with an Engagement Manager to deliver various services including Feature Adoption Workshops and Health Checks. • Facilitate group customer sharing discussions.