• Serve as a trusted technology advisor to clients and internal stakeholders. • Lead technology vision and strategy across strategic client engagements. • Develop MarTech technology roadmaps aligned with business goals and digital transformation initiatives. • Assess current state technology landscapes and define future-state architectures, platforms, and capabilities. • Guide clients on MarTech architecture, platform strategy, integration approaches, and technology modernization. • Translate complex business objectives into scalable technology strategies and actionable implementation plans. • Advise executive stakeholders on technology investments, modernization initiatives, AI adoption, and digital transformation priorities. • Establish architectural principles, governance, and technology standards that support scalable, secure, and maintainable solutions. • Lead client discovery sessions, executive workshops, technology assessments, demonstrations, and solution planning engagements. • Translate ambiguous business challenges into structured solution architectures, delivery approaches, and implementation roadmaps. • Evaluate enterprise platforms, cloud technologies, AI capabilities, and integration strategies to recommend best-fit solutions. • Define scalable architectures across cloud, data, AI, integration, and digital experience ecosystems. • Produce executive-level recommendations for balancing business value, technical feasibility, scalability, and operational efficiency. • Create business requirements, solution architecture documents, technical briefs, and implementation strategies. • Partner closely with development and delivery teams to ensure architectural integrity throughout implementation. • Communicate complex technical concepts effectively to both executive stakeholders and technical teams. • Identify AI, automation, and emerging technology opportunities across client engagements and internal initiatives. • Advise clients on practical AI adoption strategies, governance, security, and responsible implementation. • Design AI-enabled solutions leveraging enterprise AI platforms, large language models (LLMs), AI agents, and Retrieval-Augmented Generation (RAG) architectures where appropriate. • Partner with innovation, engineering, and delivery teams to operationalize AI concepts into production-ready capabilities. • Stay current with evolving technology trends and translate emerging capabilities into measurable business outcomes. • Support business development by shaping technology strategies for proposals, pitches, and new client opportunities. • Partner with account teams to identify technology-led growth opportunities within existing client relationships. • Guide technology strategy during new client onboarding and solution planning. • Build trusted executive relationships and serve as the primary technology advisor for strategic accounts.

Role Description The Vice President, Revenue Cycle Management will build, lead and oversee all aspects of revenue cycle operations, ensuring compliance, efficiency, and strategic optimization of patient intake, financial counseling, billing, collections, reimbursement, and financial workflows. This executive will design and implement scalable, AI-enabled automated revenue cycle infrastructure in partnership with Sales, Market Access, and Commercial Operations to maximize revenue capture, minimize denials, and enhance patient financial experience. This is a remote role with up to 25% travel. This position reports to the Chief Financial Officer (CFO). - Strategic Leadership: Develop and implement Freenome’s enterprise-wide revenue cycle strategy. - People Leadership: Build, coach, and develop a high-performing team, fostering a culture of accountability, continuous improvement, and deep customer focus. - Billing & Collections: Establish and oversee all processes related to coding, claims submission, reimbursement, and accounts receivable management. - Patient Intake Services: Oversee the efficiency and effectiveness of intake services including benefit verification, financial counseling, prior authorization, and customer call center operations. - Payer & Contracting Relations: Partner with Market Access to maintain strong payer relationships, ensuring optimal reimbursement rates and contract compliance. - Compliance & Risk Management: Ensure adherence to federal, state, and payer-specific regulations, including CMS and value-based care initiatives. - AI, Technology & Process Optimization: Leverage AI, ML, automation, and analytics to improve revenue cycle performance, reduce denials, intake time and overall cost to collect. - Cross-Functional Collaboration: Partner with Sales, Market Access and Commercial Operations leadership to ensure smooth revenue cycle integration with patient care workflows. - Financial Performance Monitoring: Define, track, and analyze revenue cycle KPIs, drive continuous improvement, and present strategic insights and actionable recommendations to executive leadership. - Budget Oversight: Oversee annual budget, ensuring effective allocation of resources to meet organization objectives. - Customer Engagement: Build strong relationships with customers by proactively addressing financial challenges and aligning solutions with their operational and clinical needs. - Organization Leadership: Serve as a trusted and key contributor to the Finance organization and Senior Leadership Team, actively participating in Quarterly Business Reviews (QBRs) and providing strategic insights on revenue cycle performance, reimbursement optimization, and payer trends. Qualifications - Bachelor’s degree in finance, healthcare administration, or a related field (MBA or MHA preferred). - 12+ years of progressive experience in revenue cycle management, preferably in molecular diagnostics or precision diagnostics industry. - 6+ years leadership experience in revenue cycle management building and leading high-performance teams. - 4+ years of P&L responsibility. - Extensive expertise in payer contracting, reimbursement methodologies, and healthcare finance. - Proven success in scaling revenue cycle operations for a growing healthcare organization. - Passion for utilizing AI and automation to optimize systems and processes. - Strong planning and cross-functional partnership skills with demonstrated ability to drive continuous improvement. - Deep understanding of compliance (CMS, HIPAA, Stark Law, etc.) and regulatory considerations in infusion services. Benefits - The US target range of our base salary for new hires is $261,725 - $337,838. - You will also be eligible to receive equity, cash bonuses, and a full range of medical, financial, and other benefits depending on the position offered. - Individual total compensation for this position will be determined at the Company’s sole discretion and may vary based on several factors, including but not limited to, location, skill level, years and depth of relevant experience, and education.

Role Description This position is responsible for the origination, program management, product development and underwriting of employer stop loss (ESL), Medical XS and ancillary insurance and reinsurance products within the Medical Business Unit (MBU). Other responsibilities include: - Portfolio management - Financial planning - Strategic development - Coordinating accounts and projects with actuaries, operations and shared services - Negotiating contractual terms and conditions The Assistant Vice President, of ESL & MC Programs actively contributes as a technical expert in both underwriting activities and department-specific industry knowledge. Collaboration with colleagues is critical to achieving divisional goals. What you will do: - Implement strategy to drive profitability, retention, and written premium goals of the MBU - Evaluate portfolio performance based on profitability metrics and oversee execution of continuously improving portfolio in alignment with division or segment objectives - Demonstrate understanding and proper use of underwriting tools as well as make recommendations for improvements - Perform underwriting referral reviews and make independent decisions according to underwriting guidelines and within underwriting letter of authority while maintaining proper client correspondence and agreement documentation - Advise on and maintain underwriting rules, risk management principles and regulations to ensure compliance with all currently applicable corporate requirements and state and federal legislation - Establish and manage data flows from client companies to ensure monitoring of results versus established targets and plans - Develop annual business goals for assigned client partners - Identify new business opportunities with existing partners and coordinate with the Business Development team - Establish an in-depth knowledge of department products and services and clearly articulate the department’s value proposition - Evaluate new business and renewal submissions, as well as schedule and perform underwriting reviews of client companies to provide technical and strategic feedback - Maintain awareness of market trends, products, market participants and competitive practices, and identify emerging threats to the department - Advise on product development with respect to distribution considerations, underwriting considerations, and compliance considerations - Coordinate reinsurance support for programs, including negotiation of renewal terms and conditions and execution of renewal reinsurance agreements - Participate in the development of strategic annual planning as well as training initiatives and projects - Manage multi-functional teams and projects to help achieve departmental goals - Opportunity to lead and manage a small team as the role evolves in the future - Other duties as assigned Qualifications - Advanced knowledge of and ability to underwrite ESL at the case and portfolio levels - Strong knowledge of underwriting philosophy, techniques, state and federal filing regulations and guidelines - Diverse and deep insurance and reinsurance experience across multiple products and operational functions - Strong grasp of underwriting reporting and financial concepts, as well as accounting principles (e.g. IFRS & Statutory reporting) - Strong verbal and written communication skills - Strong interpersonal skills necessary to interact successfully with internal and external clients - Strong problem-solving skills - Excellent organizational and time management skills with ability to multi-task with an emphasis on quality and customer service - Exceptional attention to detail - Flexible and open to an ever-changing, fast-paced environment - Demonstrates initiative to learn new skills and products and take on additional tasks or responsibility - Strong presentation skills and a solutions and service orientation - Strong risk management and math skills - Strong negotiation and influencing skills Requirements - Bachelor's degree from an Accredited institution or equivalent experience required; advanced degree is a plus - Underwriting and industry designations applicable to area of specialization a plus - 10+ years of relevant experience required; 8+ years of stop loss underwriting experience and 2+ years’ experience with reinsurance structures, underwriting and contracts preferred - Strong computer skills and Microsoft Office skills including Outlook, Word, Excel and PowerPoint - Knowledge of Connexure and/or Kevin Ugan System a plus - Travel required Benefits - We value inclusivity and diversity - Flexible work arrangements - Competitive compensation package - Generous 401K employer match - Employee Stock Purchase plan with employer matching - Generous Paid Time Off - Excellent benefits that go beyond health, dental & vision - A core C&F principle is that you manage your career - A dynamic, ambitious, fun and exciting work environment - A spirit of social responsibility, matching donation program, volunteer opportunities, and an employee driven corporate giving

Role Description This position is responsible for the origination, program management, product development and underwriting of employer stop loss (ESL), Medical XS and ancillary insurance and reinsurance products within the Medical Business Unit (MBU). - Other responsibilities include portfolio management, financial planning, strategic development, coordinating accounts and projects with actuaries, operations and shared services, and negotiating contractual terms and conditions. - The Vice President, of ESL & MC Programs actively contributes as a technical expert in both underwriting activities and department-specific industry knowledge. - May lead and mentor a team of underwriters to build organizational value. - Collaboration with colleagues is critical to achieve divisional goals. What you will do: - Implement strategy to drive profitability, retention, and written premium goals of the MBU. - Evaluate portfolio performance based on profitability metrics, define strategic changes, and oversee execution of continuously improving portfolio in alignment with division or segment objectives. - Demonstrate understanding and proper use of underwriting tools as well as coordinate with actuarial in development, testing and maintenance. - Perform underwriting referral reviews and make independent decisions according to underwriting guidelines and within underwriting letter of authority while maintaining proper client correspondence and agreement documentation. - Develop and maintain underwriting rules, risk management principles and regulations to ensure compliance with all currently applicable corporate requirements and state and federal legislation. - Establish and manage data flows from client companies to ensure monitoring of results versus established targets and plans. - Develop annual business goals for assigned products and client partners. - Develop new business opportunities through business development activities that align to the organization’s strategic direction and coordinate with the Business Development team. - Establish an in-depth knowledge of department products and services and clearly articulate the department’s value proposition. - Evaluate renewal submissions, evaluate and perform initial underwriting of new business submissions, as well as schedule and perform underwriting reviews of client companies to provide technical and strategic feedback. - Maintain awareness of market trends, products, market participants and competitive practices, identify emerging threats to the department, analyze and evaluate new developments and trends in the market to identify business potential. - Drive product development with respect to distribution considerations, underwriting considerations, and compliance considerations. - Coordinate reinsurance support for programs, including negotiation of new business and renewal terms and conditions and execution of new and renewal reinsurance agreements. - Key participant in the development of strategic annual planning as well as drive training, initiatives and projects. - Manage multi-functional teams and projects to help achieve departmental goals. - Opportunity to lead and manage a small team as the role evolves in the future. - Build a high performance culture by developing sales oriented, technically strong underwriters. Qualifications - Exceptional knowledge of and ability to apply actuarial, pricing, and actuarial modeling methodologies at both the case and portfolio levels. - Exceptional knowledge of and ability to underwrite ESL at the case and portfolio levels. - Deep expertise across Employer Stop Loss, Managed Care, HMO Re, Medical XS, and related specialty medical products. - Deep expertise in underwriting philosophy, techniques, state and federal filing regulations and guidelines. - Extensive, diverse and deep insurance and reinsurance experience across multiple products and operational functions. - Expert command of underwriting reporting and financial concepts, as well as accounting principles (e.g. IFRS & Statutory reporting). - Exceptional verbal and written communication skills. - Highly developed interpersonal skills necessary to interact successfully with internal and external clients. - Advanced problem-solving skills. - Excellent organizational and time management skills with ability to multi-task with an emphasis on quality and customer service. - Exceptional attention to detail. - Flexible and open to an ever-changing, fast-paced environment. - Demonstrates initiative to learn new skills and products and take on additional tasks or responsibility. - Exceptional presentation skills and a solutions and service orientation. - Advanced risk management and math skills. - Highly developed negotiation and influencing skills. Requirements - Bachelor's degree from an Accredited institution or equivalent experience required and advanced degree is a plus. - Underwriting and industry designations applicable to area of specialization a plus. - 15+ years of stop loss underwriting experience required. - 5+ years’ experience with reinsurance structures, underwriting and contracts. - 2+ years of management experience. - Strong computer skills and Microsoft Office skills including Outlook, Word, Excel and PowerPoint. - Knowledge of Connexure and/or Kevin Ugan System a plus. - Travel required. Benefits - We value inclusivity and diversity. - Flexible work arrangements. - Competitive compensation package. - Generous 401K employer match. - Employee Stock Purchase plan with employer matching. - Generous Paid Time Off. - Excellent benefits that go beyond health, dental & vision. - A core C&F principle is that you manage your career. - A dynamic, ambitious, fun and exciting work environment. - A spirit of social responsibility, matching donation program, volunteer opportunities, and an employee driven corporate giving.